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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Mauritius
1 review
1 helpful vote
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Helpful!
September 29, 2019

Mishelle went as far as messaging a client to resolve my issue, when my contact had been broken. I am glad to have my problem resolved by her!

Date of experience: September 28, 2019
Norway
1 review
0 helpful votes
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Tayla B was very helpful in helping me out on a review where i had skipped a field. She fixed in no time. Very helpful and pleasant service.

Date of experience: November 13, 2017
Turkey
1 review
0 helpful votes
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Excellence
May 14, 2019

Fast understanding quick processing very fast reply too good :)) beyond excellent assistance extreme helpfull

Date of experience: May 12, 2019
Pakistan
1 review
0 helpful votes
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Awesome Support By Kayla B
April 11, 2018

I really have very good experience of support and support agent name was Kayla B. I will like to discuss all my problems with Kayla B in future.

Date of experience: April 10, 2018
PS
1 review
0 helpful votes
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Rhian C
February 2, 2020

Hello,
I would say that I make a chat session with Rhian C; and it was very helpful for me.
Very nice person.
Keep it up like that.

Date of experience: February 1, 2020
GB
1 review
3 helpful votes
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I decided to use freelancer for one project, during which went terribly the user was only able to complete one of the two tasks but insisted for the final milestone payout then got really annoyed he did not get the final payment.

I find the freelancers on the site are conners and beggers the task I gave was two very simple tasks all could be solved with CSS, not really worth the $30 work, many where asking for $50+ to do one line of CSS complaining that the work would be complex and hard, even though the solution was one line.

Freelancer them selves are theives, hidden fees everwhere, you award a freelancer for work, pay us. You release a milestone, pay us. You start challenge, pay us. You delete a project, pay us. all of this is without notice and automatic making you easily lose a lot of money on a single project.

Not worth a single penny and I can assure you after this I will never use my account again lets hope closing an account does not cost anything.

So if you are thinking of using freelancer my suggestion is DON'T you will not get the desired work, reliable freelancer at a cheap cost as promised, it will be undesireable incompleted work with an unreliable and untrustworthy freelancer and will cost you an arm and a leg.

Hope this helps you if you are thinking of using freelancer and it is not just me look at all the other one star reviews on here.

Date of experience: April 11, 2015
Jielyn L. Freelancer Rep
over a year old

Hello, Chris. Lara here from Freelancer.com. I regret to learn that your first project on Freelancer.com did not succeed. Please note that there is no charge when you release a Milestone Payment. You may find the full list of fees and charges via this link: https://www.freelancer.com/feesandcharges/

I hope that you still give the site a chance. If you ever need assistance on your next project, do not hesitate to contact our Support Desk or send me an email at larao@freelancer.com. Take care!

TZ
1 review
1 helpful vote
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Payment Verification
March 12, 2019

I have got a step by step explanation from Stephanie M, and finally every thing were good, He is good in helping

Date of experience: March 11, 2019
Egypt
1 review
1 helpful vote
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Thank you very much Benny
December 11, 2017

Thank you very much Benny
He does his work with precision
I've solved my problem
And talk to me very well

Date of experience: December 9, 2017
Kuwait
1 review
0 helpful votes
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Really been wonderful chat with Ms Sabrina G and much helpful for me, thanks a lot for your help and support team.

Date of experience: November 22, 2020
India
1 review
0 helpful votes
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This is a scam,
Initially they will ask for registration fees,
Then profile verification,
Then interview preparation,
Don't believe and give

Date of experience: August 16, 2023
Albania
1 review
0 helpful votes
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5 stars
August 27, 2018

Your chat support was very helpful
I chated with Rebecca R. And it helped me out.
It was a good experince i hope you will keep this standard.

Date of experience: August 26, 2018
India
1 review
0 helpful votes
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Interview for verified freelancer
May 4, 2023

It was a good experience with the support team. The person remind me even I forgot the schedule and completed the process ASAP.

Date of experience: May 4, 2023
India
1 review
0 helpful votes
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Great
February 26, 2018

IT WAS VERY NICE TALKING TO BRENDA, VERY HELPFUL AND POLITE.
I would really like to appreciate it ithe way brenda assisted and will give 5 star ratings for his kindness and help

Thanks

Date of experience: February 24, 2018
Spain
1 review
0 helpful votes
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Incomplete Job
October 17, 2018

I have a problem with a freelancer, and Support Team, solve the problem in just 10 minutes. Freelancer Support Team Rocks!
Thanks to Josie G.

Date of experience: October 15, 2018
Egypt
1 review
0 helpful votes
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Help me in some issues
February 10, 2022

Macall he is very gental and understanding he help me in some issues with never boring realy hope all agents like him good treatment and experience

Date of experience: February 10, 2022
Sri Lanka
1 review
0 helpful votes
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Live Chat
December 12, 2018

Lou C helped me to be aware about site and escape from Scammers. It was Very useful to me. Especially he replied me immidaitely

Date of experience: December 11, 2018
Viet Nam
1 review
0 helpful votes
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Refund my deposit fast
December 9, 2018

I received the help of Kayla B to refund my deposit quickly. Really good experience. I will continue to use Freelancer in the future

Date of experience: December 7, 2018
Egypt
1 review
0 helpful votes
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A review about serivece Support Desk.
December 27, 2018

Katie is one of staff of Support Desk who was very helpful and too kind so i am very happy. So thank you alot

Date of experience: December 26, 2018
Germany
1 review
0 helpful votes
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Helping
September 20, 2019

Very friendly and helpful: my problem was solved within a few minutes. I made a mistake in the rating and Adeline was correcting it.

Date of experience: September 20, 2019
1 review
0 helpful votes
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Payment related issues
September 11, 2018

Yes Joise have help me to solve this issues.
Really great. They have review my issues care fully and give me solution for it.

Date of experience: September 11, 2018