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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I have never ever experience service like this. She is wonderful to solve our issue and i love it, she detailed each and every thing and teach us, how we can avoid our future issue... love you jannifer M... thanks
Anastasia D is the best support member that I had meet ever been before. He was very kind and dedicated. I hope that the business of the Anastasia D is growing greatly in the future.
I have a learning disability in which you would conciser my speed in English, slightly below average.
That saying I am very well developed in proper procedure in writing in the English language. I dare go as far to say that my English ability and creativity is high above average.
This leads into the 'Freelancer Exams'. For this purpose we will be talking about the exam ' US English 1 '. It has a time span of five minutes. The questions are easy as can be; due to my slight dyslexia I have gotten into a good habit of re-reading and double checking my grammar to ensure 100% satisfaction for others and myself. The outcome of all this is that I am unable to let people know on my profile I am adept in this skill. ( You can look back at the chat log to see that when I in fact do start typing, I am fast and efficient in what I am typing / saying.)
To further develop your company + I would say greatly increase traffic, income, users both active and registered, along with the name Freelancer associating in the help of those like myself.
There have been many great minds that have walked this world, ones who think completely different but can get the same or better outcome and shaped it for the better. Let Freelancer become a worlds first for really helping creative minds with a disability get their name out there and get paid!
Quick You Never Know:
I would love to help develop and have many great ideas on how to efficiently help specific disability's. Contact the email address linked to this feedback if you wish to go in depth on working together.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
Jade D. Helped me alot. Please raise her salary.
I had an issue with withdrawing payments and contacted Freelancer support via chat. The support staff were very prompt and helpful with helping me with my concerns.
He helped me a lot to resolve serious conflict issues. He is been an amazing customer service i really like the way he treat customers, Merril G is the man.
Anastasia was helpful with investigating and directing the info on several fraudulent charges to the correct department.
Frieda was knowledgable and able to answer all my questions, and help me resolves payment issues. Appreciate his/her help.
Anastasia D was so helpful and responsive. I got my question answered so nicely and quickly. The conversation was so helpful for me.
Lyndon S. Is very kind, very easy and clear chat conversation with Lyndon S.
I am very thankful to Lyndon S. For helping me and guiding me, Thanks again
Anastacia assisted me well. My payment method details was already updated. I am glad that the previous card information was already removed from the system.
Maybe I misunderstood how the site worked. I thought by requesting a business card and letter design I could provide some basic information and a direction and I would get recommendations and a design I could use to print cards. I was asked to provide example designs I liked, example logos, examples of everything I was hoping to receive. I might as well go to MOO if I need to provide all that. I tried, but it just did not work for me.
Anasthasia assisted me on support and It was great. The issue got resolved in couple of minutes. Great experience. Highly recommend
I had very good time.
Thank for she's best service.
I want to talking with her whenever.
She is very good assitant.
Merril was very professional and helped me with my doubts, thumbs up!
She came relatively fast after I requested some help and she not only answered my questions, but gave me her point of view.
Anastadia D. Was quick to solve my problem and briefly explained why it happened. Highly recommended
Thank you for resolving my issue as swift as possible. You response to dispute is pretty fast. The support is really friendly and informative too
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.