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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,038 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Brazil
1 review
0 helpful votes
Follow nifeab R.
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Was very fast in attendance. I was very pleased. Thanks Crystal N. And freelancer for your support... I would like to congratulate all

Date of experience: January 20, 2018
India
1 review
0 helpful votes
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Nice service...
Very well welcoming and helpful advise. She was very helpful for me. She solves every single problem just in few minutes.

Date of experience: January 21, 2018
Egypt
1 review
0 helpful votes
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Regarding Ticket ID: DPFN-0938-TZRK.
March 21, 2023

Well, I've great experience with the support team as they made all the needed support for me and they understand what I need.

Date of experience: March 21, 2023
Kazakhstan
1 review
0 helpful votes
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Kayla B. Is a super-star support team member
November 14, 2018

She was patient
She made everything easy to comprehend
She solved my issue (which is very uncommon to freelancer.com) in a few minutes.

Date of experience: November 12, 2018
India
1 review
0 helpful votes
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Quick support by Eric
July 5, 2018

I lost my bids after upgrade my membership to premier. With the help of Eric all bids are retrieved quickly. Thanks Eric.! :)

Date of experience: July 3, 2018
Colorado
1 review
0 helpful votes
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Very good!
May 7, 2019

I have a bug on bid count.
However, I have fixed that soon over chat.
He's very kind for freelancer.
Thanks a lot.

Date of experience: May 7, 2019
California
1 review
0 helpful votes
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My concern resolved
November 11, 2018

Josie G. Is a good assistance, Highly recommended.
Very kind.
My concern is resolved. I thank for support team and Josie G.
Thanks.

Date of experience: November 7, 2018
India
1 review
0 helpful votes
Follow Vijai K.
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They are good helper when u are been cheated by some freelancer. I am happy to decide to get help from freelancer team.

Date of experience: February 19, 2018
Nigeria
1 review
0 helpful votes
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Issues with withdrawal of funds
May 19, 2019

Heather M. Was very helpful in assisting me to solve issues with the withdrawal of my funds. The response rate was very prompt.

Date of experience: May 18, 2019
Bangladesh
1 review
0 helpful votes
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Support for contest
June 12, 2018

He is very helpful guy. He make me understand all things very nicely. I'm really very satisfied for his brilliant support. Great work.

Date of experience: June 11, 2018
Pakistan
1 review
0 helpful votes
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Expecting More
February 22, 2023

Good to work with. But could not get as I want. Now I have a wide range to choose/bid on projects. Expecting good.

Date of experience: February 22, 2023
Sri Lanka
1 review
0 helpful votes
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Super
July 18, 2018

I think that freelancer is a good place for the talents to earn money. We look forward to working with a good service.

Date of experience: July 17, 2018
Maldives
1 review
0 helpful votes
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Refund
May 20, 2022

The freelancer should have automatically credit my account without me having to raise the issue.
I struggle to find direct contact with Freelancer.

Date of experience: May 20, 2022
India
1 review
0 helpful votes
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Query on membership
March 7, 2018

Charlotte B assisted me in disabling the free trial membership. Actually I had a query and i was assisted to sort the issue.

Date of experience: March 7, 2018
Nevada
1 review
0 helpful votes
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Withdraw issue
June 10, 2019

Very helpful.
She answered all my questions correctly and kindly.
She is very best staff I met, I highly recommend her to everyone.

Date of experience: June 7, 2019
New Jersey
1 review
5 helpful votes
Follow Tyler K.
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They will take your money and not offer a refund, fake projects everywhere on this site. A huge waste of time and money.

Date of experience: February 21, 2017
Egypt
1 review
0 helpful votes
Follow Fares H.
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Great helpful
August 1, 2021

He helped me a lot in choosing me, he is a really positive, wonderful, patient person
I am happy to deal with him

Date of experience: August 1, 2021
Canada
1 review
0 helpful votes
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Help in Adding Skills
June 21, 2022

Thanks, it was very helpful. I could not get the required skills on my profile. The support team help me with it. Thanks!

Date of experience: June 21, 2022
Bangladesh
1 review
0 helpful votes
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Nice
October 31, 2018

This conversation is helpful. Thanks for this service. Nice work and I am satisfied. This is very cumbersome to write minimum 100 character.

Date of experience: October 29, 2018
Egypt
1 review
0 helpful votes
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Great helpful
November 22, 2018

Im satisfied from help them want to help freelancers and good with communication also them told me what should I do with employers

Date of experience: November 21, 2018