business logo of Freelancer

Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star
Egypt
2 reviews
3 helpful votes
Follow Shaimaa A.
Unfollow Shaimaa A.
Send Message
Share Review
Report Review

Fake website
May 19, 2018

They created a gift for new sign in and then deduct again the amount for nothing and says this is the member mistake

Date of experience: May 17, 2018
India
1 review
0 helpful votes
Follow Nideesh V.
Unfollow Nideesh V.
Send Message
Share Review
Report Review

Super fast
March 20, 2018

To the point and fast experience. I wanted to change the ratings to my freelancer. He sorted it out in a few minutes.

Date of experience: March 20, 2018
Pakistan
1 review
0 helpful votes
Follow Sujeet K.
Unfollow Sujeet K.
Send Message
Share Review
Report Review

Refund
January 22, 2019

Freelancer support team is very much helpful, it was very much good experience, I can't tell in words how much they helped me.

Date of experience: January 21, 2019
Egypt
1 review
1 helpful vote
Follow Mostafa D.
Unfollow Mostafa D.
Send Message
Share Review
Report Review

Excellent
January 21, 2019

Lyndon S. Gave me a perfect service,
He helped me until I did all what I need.
He's a good person.
Thanks Freelancer.

Date of experience: January 20, 2019
Pakistan
1 review
0 helpful votes
Follow Mike c.
Unfollow Mike c.
Send Message
Share Review
Report Review

Great Experience
August 4, 2017

It was a great experience, I got a lot of projects because of this program. And they really help both employers and freelancers.

Date of experience: August 3, 2017
AE
1 review
1 helpful vote
Follow Gen Q.
Unfollow Gen Q.
Send Message
Share Review
Report Review

Thief
August 11, 2017

Dont register and link your cards in this site because they will steal your money without your knowledge you will be debited. freelancer.com

Date of experience: August 7, 2017
Canada
1 review
0 helpful votes
Follow Gil D.
Unfollow Gil D.
Send Message
Share Review
Report Review

Freelancer Support interaction
July 31, 2017

It was a very smooth experience interacting with support representative over IM. He provided me with all the answers and was very professional.

Date of experience: July 31, 2017
Viet Nam
1 review
0 helpful votes
Follow Rin L.
Unfollow Rin L.
Send Message
Share Review
Report Review

Great and helpful
August 24, 2020

I am freelancer, and I need reopen my account. Kelvin R. Was help me solved my problems. I wanna thank to customer service.

Date of experience: August 23, 2020
GB
1 review
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Send Message
Share Review
Report Review

Crystal assistance
August 17, 2017

Very professional, answered all my issues thoroughly and resolved all questions I had. I left the conversation much happier than when I started.

Date of experience: August 17, 2017
Kenya
1 review
0 helpful votes
Follow peris T.
Unfollow peris T.
Send Message
Share Review
Report Review

Credit card authentication
January 22, 2019

Excellent. The customer support is the best. Polite keen and ready to help and i have really enjoyed the interacting with TROY. C

Date of experience: January 21, 2019
California
1 review
0 helpful votes
Follow Dave I.
Unfollow Dave I.
Send Message
Share Review
Report Review

Free trial money back
August 25, 2017

Sandra solved my problem effectively. I was charged $30 the first day of service and Sandra refunded the money back into my account.

Date of experience: August 24, 2017
Georgia
1 review
0 helpful votes
Follow maragatham M.
Unfollow maragatham M.
Send Message
Share Review
Report Review

"Judith J was awesome"
September 3, 2019

Judith j is very nice and he has a very good customer support. He solved my project cancellation issues in a experienced manner.

Date of experience: August 29, 2019
Argentina
1 review
0 helpful votes
Follow Rocio B.
Unfollow Rocio B.
Send Message
Share Review
Report Review

Oscar's great attention
December 15, 2019

Very good attention, I was guided by an important question about uploading files for the client before. Very friendly and very good treatment.

Date of experience: December 13, 2019
Argentina
1 review
0 helpful votes
Follow Max I.
Unfollow Max I.
Send Message
Share Review
Report Review

Give Kevin R. A raise!
January 20, 2023

Kevin R.'s support was exceptional. Our chat was cordial, concise and to the point making my issue easy to resolve. Thank you Kevin!

Date of experience: January 20, 2023
Spain
1 review
0 helpful votes
Follow Anyi E.
Unfollow Anyi E.
Send Message
Share Review
Report Review

Fixed project fee
April 30, 2020

Nice experience. He solved my doubts about charging the fixed rate per project that I am charged before the end of the project.

Date of experience: April 30, 2020
Pakistan
1 review
0 helpful votes
Follow Haseeb M.
Unfollow Haseeb M.
Send Message
Share Review
Report Review

Bids issue
September 14, 2022

I would be happy to talk with Maine M. It was kind of me. It help me to get my bids complete. Thanks

Date of experience: September 14, 2022
Pakistan
1 review
0 helpful votes
Follow Asif S.
Unfollow Asif S.
Send Message
Share Review
Report Review

Professional staff
August 27, 2023

Thank you so much Dom you are so professional nice to talk with him he resolve my issue very professional way thanks again

Date of experience: August 27, 2023
Indonesia
1 review
0 helpful votes
Follow Yony H.
Unfollow Yony H.
Send Message
Share Review
Report Review

Very clear
May 28, 2018

Very fast responsive and clear.
Your information is very helpful thank you very much.

The staff's name that helped me is Josie G.

Date of experience: May 28, 2018
India
1 review
0 helpful votes
Follow Sam Z.
Unfollow Sam Z.
Send Message
Share Review
Report Review

Very streamlined and smooth process
October 13, 2021

The experience was wonderful. It took just few hours for the complete process and the verifier was really helpful to answer my doubts.

Date of experience: October 13, 2021
Bangladesh
1 review
0 helpful votes
Follow Mahedi H.
Unfollow Mahedi H.
Send Message
Share Review
Report Review

I have got real help from Rayana E. I've got my answer to what I looking for. Now I can work without tension.

Date of experience: November 13, 2019