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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Saudi Arabia
1 review
0 helpful votes
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Great communication
December 19, 2023

It was very great to meet Chelsea V, she provide me with the processes needed as well she gave me a great advice.

Date of experience: December 19, 2023
Bangladesh
1 review
0 helpful votes
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Amazing communications by freelancer staff
February 16, 2024

I am communicated with freelancer team and they response me every time. The team help me very carefully and mostly Russell V

Date of experience: February 16, 2024
Brazil
1 review
0 helpful votes
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Prompt Help for Card Authentication
November 27, 2023

I had an issue with credit card authentication on freelancer.com
I can solve the issue with help of Jewel within a short time.

Date of experience: November 27, 2023
Pakistan
1 review
0 helpful votes
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Wasted my 8 years of hard work.
March 11, 2023

Hello Everyone
My name is Faizan and i was working on freelancer.com from last 8 years. I had 770+ reviews with 90% completion rate. My account was NovaSofts. Having worked hard on freelancer, i got hundreds of employers satisfied. I was cooperative with freelancer.com team as well. However, my account has been blocked due to some support agent's personal issue. One day, an agent took money from my account without any reason and when i inquired he threatened me that he will block my account. I told him that your behaviour is threatening and i will talk to your higher officials. He suddenly become calm and said i would see you next time.
Now, some days before they have blocked my account because an employer scammed me of $900 USD. When i went to freelancer team they instead of asking that employer put me under restriction and finally closed my account. I provided them all the evidences and let them know that i got scammed. But the same agent who threatened me before took charge of my ticket and at the end closed my account.
The agent's name is Lyndon. I have all the evidences with me. He threatened me some days before because he was trying to steal my money and finally he blocked my account.
It's been 8 years since i am providing best services on freelancer.com. Today, due to an arrogant and corrupt support agent my account got blocked. I had 770+ reviews and 99% completion rate.
770+ projects i think are enough to show my capability and honesty to work on freelancer.com but still they closed my account. I am astonished that how they can do this to a person who has been working since 2015.
I want someone who has authority of closing or opening account on freelancer to discuss things with me because my account got blocked without any reason.
Thanks

Date of experience: February 9, 2023
Pakistan
1 review
0 helpful votes
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Refund of 75 USD
May 17, 2021

I found the freelancer. Com team, very supporting, quickly response and caring.
I do appreciate you all, supporting team have done wonderful job.

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Give my bro a promotion. Solved my problem so fast. Asked me few questions and BAM solved that problem like it was nothin

Date of experience: December 10, 2018
Bangladesh
1 review
0 helpful votes
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Support survey
May 15, 2021

Support team was great, more and more helpful. They are well communication and any type of freelancer.com problem freely asked them of question.

Date of experience: May 15, 2021
Romania
1 review
0 helpful votes
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Noble helped me very fast
April 21, 2020

I posted my ticket with my issue and your employee Nolle solved me in no time. Thank you Nolle, you are the best!

Date of experience: April 21, 2020
Philippines
1 review
0 helpful votes
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My experience
June 23, 2022

It's been great doing freelance work here at Freelancer.com. It has lots of work posted every day and most of it are legit.

Date of experience: June 23, 2022
Washington
1 review
0 helpful votes
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Great customer service!
December 16, 2018

Carmen A. Did a great job assisting with my identity verification process. She was prompt, efficient and friendly. The interaction was a pleasure.

Date of experience: December 15, 2018
Colorado
1 review
0 helpful votes
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Immediate response
July 15, 2019

Jessica B resolved my account issue. She helped me to get my money back and identified the spam employer.

Thank you Jessica B

Date of experience: July 13, 2019
Albania
1 review
0 helpful votes
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Very clear and helpfull
October 11, 2018

Although I still haven't had the chance to engage with any project, I am satisfied with the customer care service offered by Freelancer.com

Date of experience: October 10, 2018
Bangladesh
1 review
0 helpful votes
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I am really happy with her service a+++ Service. I highly recommend their chat support team, they are 24/7 awake for client service.

Date of experience: January 11, 2022
Japan
1 review
0 helpful votes
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Very kind, Frieda S
January 6, 2019

I am going to leave about kind.
He is very kind. And he understood my problem and processed fairly.
Highly recommend.
Thank you.

Date of experience: January 4, 2019
Pakistan
1 review
0 helpful votes
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Help
January 1, 2019

He is very much helpful and cleared each and every thing which I asked. After talking with him I am pretty much satisfied.

Date of experience: December 31, 2018
India
2 reviews
0 helpful votes
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Awesome!
August 3, 2021

I like his quickness, informative interaction. Even he provide me with a link to check. But, mostly I liked his quickness in response.

Date of experience: August 3, 2021
Mexico
1 review
1 helpful vote
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Erwin C. Did all the movements needed to fix my account in no time while keeping in touch with me the whole time

Date of experience: February 3, 2018
India
1 review
0 helpful votes
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Happy to work with freelancer
August 4, 2017

I run more than 15 people team company. I am thankful to freelancer.com and recruiter. I like the system how the process work

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Good Experience
August 3, 2017

It was good experience with Dana. I have got solution for my query. I am very thankful for that. Thanks for your support.

Date of experience: August 3, 2017
India
5 reviews
5 helpful votes
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Ruined with Scams
March 21, 2017

Hey, i was rather surprised to sign in and see scams flocking me to my email. Huh! Ruined with scams i would suggest

Date of experience: March 21, 2017