business logo of Freelancer

Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 2 days
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star
Bangladesh
2 reviews
1 helpful vote
Follow ALOK G.
Unfollow ALOK G.
Send Message
Share Review
Report Review

Awesome & Excellent.
February 15, 2022

Dear Macall,
The conversation was good. It was an Awesome & Excellent Experience.

Thank You Freelancer.com

Date of experience: February 15, 2022
Australia
1 review
2 helpful votes
Follow Hannah D.
Unfollow Hannah D.
Send Message
Share Review
Report Review

Money Scam App
April 30, 2017

I installed the Freelancer App on my phone and also connected the app with my Paypal account. A month later (I didn't use it, they charge me $50 AUD.
WATCH OUT PEOPLE!

Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2017
Jielyn L. Freelancer Rep
over a year old

Hi Hannah,

We sent you an email. Rest assured that we'll be with you throughout this case and help you resolve it asap. We'll wait for your response.

Have a great week ahead!

Sri Lanka
1 review
0 helpful votes
Follow JT K.
Unfollow JT K.
Send Message
Share Review
Report Review

Support by Emmett for account verification
May 15, 2022

The support given by Emmett for my keycode verification was done promptly. I appreciate such support

Date of experience: May 15, 2022
Indonesia
1 review
0 helpful votes
Follow Panji J.
Unfollow Panji J.
Send Message
Share Review
Report Review

Great Assistance
March 4, 2024

Freelancer staff (Darra) gave me a helpful explanation and clarification about my problem to process my withdrawal. It puts me at ease.

Date of experience: March 4, 2024
France
1 review
0 helpful votes
Follow Jennyfer Z.
Unfollow Jennyfer Z.
Send Message
Share Review
Report Review

Not for French translator
November 3, 2023

The website could be interesting not but for French translator
Be careful of scammers
From my point of view prices are too low
But the support is really good especially Charris Y

Date of experience: October 27, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad U.
Unfollow Muhammad U.
Send Message
Share Review
Report Review

She's very professional, provided the very good support. Need more people like Kayla. I'm fully satisfied.

Date of experience: November 10, 2017
India
1 review
0 helpful votes
Follow Arul C.
Unfollow Arul C.
Send Message
Share Review
Report Review

Verified
December 13, 2021

Nice experience. Friendly discussion. Arranged at short notice. Plesant discussion, business like and to the point

Date of experience: December 13, 2021
Canada
1 review
0 helpful votes
Follow f c.
Unfollow f c.
Send Message
Share Review
Report Review

Kendra G - Review
February 7, 2018

Great Customer support from Kendra G-
She provided quick and effective support... thanks for the help

Date of experience: February 6, 2018
Argentina
1 review
0 helpful votes
Follow Martin D.
Unfollow Martin D.
Send Message
Share Review
Report Review

Just perfect
July 14, 2021

Adisson answered my query quickly and efficiently. I was able to resolve my question. Excellent attention.

Date of experience: July 14, 2021
Indonesia
1 review
0 helpful votes
Follow Johari A.
Unfollow Johari A.
Send Message
Share Review
Report Review

Withdrawal request is not processed
July 17, 2024

Very helpful and provide the best solution and focus on the problem.

Date of experience: July 7, 2024
India
1 review
0 helpful votes
Follow Parag R.
Unfollow Parag R.
Send Message
Share Review
Report Review

Brenda Support was great
May 11, 2018

She helped me and i really got big support. It was great Support given by Brenda. I will work hard to make freelancer better place to work.

Date of experience: May 11, 2018
Egypt
1 review
0 helpful votes
Follow moatasem b.
Unfollow moatasem b.
Send Message
Share Review
Report Review

Thanks
March 20, 2018

You are amazing
She helped me wonderfully and she very friendly
Thank you very much for the previous conversation and i hope to keep in touch always

Date of experience: March 20, 2018
Pakistan
1 review
0 helpful votes
Follow Zeeshan A.
Unfollow Zeeshan A.
Send Message
Share Review
Report Review

Great team, had a bad experience once but team covered up well. Thank you for helping me out.
Thank you very much for saving my remaining days

Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 9, 2017
Florida
1 review
0 helpful votes
Follow Dianne I.
Unfollow Dianne I.
Send Message
Share Review
Report Review

Freelancer Support
March 22, 2018

A Freelancer.com support staff, Josie G. Was very helpful with my case. I'm thankful that I talked with such a generous helper. She was a great help.

Date of experience: March 22, 2018
Indonesia
1 review
0 helpful votes
Follow Rio W.
Unfollow Rio W.
Send Message
Share Review
Report Review

Very patience customer service
January 28, 2019

Very nice with explaining the thing that i need to do to close the deal with my old project. Really appreciate the help. Thank you Carmen A.

Date of experience: January 27, 2019
India
1 review
0 helpful votes
Follow Abdullah K.
Unfollow Abdullah K.
Send Message
Share Review
Report Review

All Issues Resolved
August 17, 2017

I had a word with Brenda A. Over my issues. I got full and quick support of my queries.

It was good experience to work with her.

Date of experience: August 16, 2017
India
1 review
0 helpful votes
Follow Rishi T.
Unfollow Rishi T.
Send Message
Share Review
Report Review

She help really in good way
August 22, 2017

Great to talk and she solve my issues and guide me and she also give me extra info which is good for us i am 100% satisfied

Date of experience: August 21, 2017
Japan
1 review
0 helpful votes
Follow Gaurav K.
Unfollow Gaurav K.
Send Message
Share Review
Report Review

FeedBack for Josie
August 28, 2017

Got the prompt response from Josie and she resolved the issue in the least amount of time.
Appreciate her quick help.
Keep up the good work Josie.

Date of experience: August 28, 2017
Pakistan
1 review
0 helpful votes
Follow OpenGate I.
Unfollow OpenGate I.
Send Message
Share Review
Report Review

5star
December 7, 2022

This person is really really help me in all
They insure me in every issue that i face and i discuss with him
Thank you soo much

Date of experience: December 7, 2022
Spain
1 review
0 helpful votes
Follow Antonio L.
Unfollow Antonio L.
Send Message
Share Review
Report Review

Barry is a good supporter
February 26, 2018

I had a question with my withdraw and Barry guided me very well. And now I could make my request for refunding my earnings on freelancer. Thanks.

Date of experience: February 26, 2018