Overview
Freelancer has a rating of 4.7 stars from 19,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
The validation process was very straightforward, and the personnel/staff, Russell V. was very communicative, patient, and helpful.
If I have any issue or risk in freelancer usage, I think it is okay to ask to freelancer support team.
It will be good solution. Thanks
I had a problem to verify my identity, but now everything is oke.
Be the company said to withdraw the money i don't have to do that
Wow! The site is very prompt to respond when a complaint is sent through the support link. I was amazed at how quickly the issue was resolved.
I could get answers for my all questions that was in my mind. I had a copyright issue. So no I can understand what was going on.
Contact support to help me with some problems and it really helped me a lot, I appreciate your help and your efficient work, thank you very much!
Heather helped me a lot to resolve my issues. She is a great human being with a great personality! A bunch of good wishes for her career.
Whenever I contact the support team for help, they offer the best solution for my issue in a friendly manner. Well done Support team. Keep it up.
It's very professional to get in touch with the freelancers' team and these guys took my case and solve it in a very short time.
Thanks, Team.
I had an issue posting a project, it was my mistake and could not fix it. Contacted support and within a few minutes the problem was solved.
I asked if they could add an option for my education and they responded in a timely manner. They helped resolve my problem and were very respectful.
The was a support team member named Madison H. Who was very kind and humble to answer all my question and clarify all the doubts I had.
I was in talks with Russell V. It was amazing talking to her on call and she was super fast with the process. Happy to connect :)
But my payment issue not solve please find froud person I am poor lady please give me online typing work I knew you will find this person
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I'm facing hard issue that delay almost 5 days but I meet Sabrina G. And my issue is solved well. I recommend Sabrina G. Really 5+ support.
I am happy we are able to negotiate our prices fairly with the clients and the requirements are flexible to favor the Talents.
Cant I give 0 stars?
Whenever I try to do some work on Freelancer, something nasty happens.
I had a person who wanted some work done.
I did the work for him, he paid me the money.
Now after around 30 days Freelancer realises that the money was from a account which was fake so they just reverse the money back to the employers account.
Why should the employer get back the money? I worked for him, he paid me now its me who should get the money, but no, the money goes back to him.
Freelancer's useless STAFF says that the account is closed and that I should contact the employer directly to receive money from him. Why will the employer pay me if he is getting the work done for FREE?
They say their STUPID POLICY states that if the account cannot be verified then the money goes back to the employers card. IS FREELANCER for us or for EMPLOYERS?
Why dont you create a website EMPLOYERS.com instead?
They say Freelancer money system is the best and most trusted, my foot i think its the worst system. Even paypal listens to disputes more clearly and gives a decision which is technically right.
What does FREELANCER do?
What will they Do? Do they have BRAINS? NOPE.
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UPDATE:
NOW AFTER SUBMITTING A BANK STATEMENT THEY SAY THAT IT WILL NOT BE ACCEPTED, AS IT DOESNT MEET THEIR STANDARDS.
I certainly think that BANKS should CALL Freelancer and see what their standards are and then start issuing Bank Statements to their consumers, so there wont be a problem.
A really great service We had with BRIAN A.He is understanding very much customer need and requirement and have solved our issue efficiently.
There was a billing issue and Lou C. Solved it promptly. He was friendly and helpful. Thank you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ankit, I understand how you feel and I regret to hear what has happened to your transactions with the two employer who have hired you. My name is Marcus and I'm from Freelancer.com. We greatly appreciate the feedback you have provided with regard to our system. I have sent you an email regarding this concern. For your reference, ticket ID is SPZ-167-20256. If you need further clarification about what has happened to the payments you've received, feel free to update the aforementioned ticket. Thanks.