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FreelancerReviews 19,941

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very good support by the help desk team, I am optimistic of Good outcome with the complaint I have raised based on the chat conversation.

Date of experience: March 30, 2023
Nigeria
1 review
0 helpful votes
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Unlocked Funds
March 30, 2023

Kielle assisted me in a very professional manner. Kielle hasten the verification team so that I can get my funds can be unlocked as soon as possible.

Kielle deserved A++++

Date of experience: March 30, 2023
Bangladesh
1 review
0 helpful votes
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Designer Emon Ahmed
March 30, 2023

My name is Emon. I do many things, Honestly i say i love to play the guitar, listen music and side by side i also do same other creative things like making art, photoshop the pictures, and some other work on the internet.A palm reader in india once told me I will live the life of a magical gypsy and it's important for the world that I tell the stories or the many people ancounter on my journeys. That's why I am doing. This creative things ' I have Good knowledge about:- 1- MICROSOFT EXCEL 2- CUSTOMER SERVICES 2-ADMINSTRATIVE SPPORT 3- WRITING EDITING 4-TRANSCRIPTION 5- ALSO HAVE GOOD KNOWLEDGE OF MUSIC 6- FINANCING I'am Glad to be your as worker i have skills of excel, administrative sapport, Translate languages Data entry,customer services and editing writing i'm flexible with my working hours and am happy to work closely with any existing freelancers you work with. I look forward to hearing from you! Thank you freelancres

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Date of experience: March 30, 2023
Florida
1 review
0 helpful votes
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Cancelled my project
April 29, 2023

I'm a physician who tried to get help to put together anatomy for a presentation and the recruiter cancelled it saying I'm a college student trying to cheat. Didn't do any background information or ask questions, just cancelled it

Date of experience: March 30, 2023
Bangladesh
1 review
0 helpful votes
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Amazing.
March 30, 2023

I have a great experience with him. Meeting was excellent.

Date of experience: March 30, 2023
India
1 review
0 helpful votes
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Very good
March 30, 2023

Very helpful and very supportive. I am very happy for the services

Date of experience: March 30, 2023
India
1 review
0 helpful votes
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Very Good experience
March 30, 2023

Yes, I am happy to talk to you and glad
He' was so nice to talk and i give all answers
Thankyou for call me

Date of experience: March 30, 2023
Argentina
1 review
0 helpful votes
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Inverview Process
March 30, 2023

I had an excellent experience during this interview process to earn the verified badge.Barry, from the Freelancer staff was very polite.

Date of experience: March 30, 2023
Egypt
1 review
0 helpful votes
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Quite collaborated, gives me the chance to talk freely, the interview was time affordable, and I am glad to know that freelancer.com filters and classifies the freelancers sharply, thanks again for the chance and I will never let you down

Date of experience: March 30, 2023
Mexico
1 review
0 helpful votes
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Me retienen fondos de un proyecto que me pagaron porque el cliente no había verificado su cuenta, según tenía de plazo un mes, no se de que servía el conteo un mes, ya que al llegar la fecha no se resolvió nada, posteriormente, el cliente verifica su cuenta y al paso de unos días logran liberar mi dinero, pero quitándome 20%

Date of experience: March 30, 2023
India
1 review
0 helpful votes
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A great person to talk
March 30, 2023

He is a great person with good tech knowledge. I am so happy to talk with him.

Date of experience: March 30, 2023
Egypt
1 review
0 helpful votes
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Great Service
March 30, 2023

Chelsea was clarifying everything as well to me. And guided each step by step in communication as well.
Thank you so much, Chelsea. It was pleasant to discuss this with you.

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Membership renewel
March 30, 2023

The first time When I contacted my issue was not solved and then the second time it has been solved.

Date of experience: March 30, 2023
India
1 review
0 helpful votes
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I started freelancing with freelancer.com a couple years ago, and the overall experience has been positive so far. Would recommend

Date of experience: March 29, 2023
Philippines
1 review
0 helpful votes
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Very Fast Support
March 29, 2023

My verification application is taking longer than usual so I contacted support for help. Support person quickly contacted verification department and identified why it was taking longer than usual. I quickly able to resolve what is missing in my application and the support person sent it to the verification team to get my account approved. Glad my account got approved with your help

Date of experience: March 29, 2023
Pakistan
1 review
0 helpful votes
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Satisfied Response
March 29, 2023

I have fully satisfied with freelance staff they are very coperative and prompt. They listen very properly and provide very satisfactory response.

Date of experience: March 29, 2023
India
1 review
0 helpful votes
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Best conversation in the morning
March 29, 2023

I have really good time talking with Chelsea. I was little nervous but she took the conversation very light and in very professional manner.

Date of experience: March 29, 2023
Indonesia
1 review
0 helpful votes
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5 star
March 29, 2023

Chelsea staff who are very patient and very helpful, thank you for your help. Great freelancer staff. A+++

Date of experience: March 29, 2023
Kenya
1 review
0 helpful votes
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(JethroVerified)
March 29, 2023

Smooth and transparent process with Jethro highly recommended

Date of experience: March 29, 2023
India
1 review
0 helpful votes
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Excellent
March 29, 2023

@ Russell V. cleared my all doubts and promised me to refund my money 5500 rupees for accepting fraud clients project. Thank you sir

Date of experience: March 29, 2023