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FreelancerReviews 19,941

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Best Experience with platform
May 17, 2023

I thought it would be another dry experience, but it was actually quite amazing and technical. She knew about the field, asked the right questions, and it felt like a conversation rather than a verification process. Enjoyed it thoroughly. Appreciate it.

Date of experience: May 17, 2023
BA
1 review
0 helpful votes
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Great!
May 16, 2023

Perfect conversation, explained all I had to ask, asked me good questions also tech related.

Date of experience: May 16, 2023
India
1 review
0 helpful votes
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Very helpful and Skilled
May 16, 2023

Ms. Alie Solved my issue in few seconds itself by easily catching up my complaint

Date of experience: May 16, 2023
Egypt
1 review
0 helpful votes
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Perfect customer support
May 16, 2023

I just asked Allie for help and it was perfect as they were really descent and fast to react. I hope what I asked for would happen. I would give 5/5 for Allie

Date of experience: May 16, 2023
Turkiye
1 review
0 helpful votes
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Thank you all.
May 16, 2023

I thank the Freelancer support team. They are very quick to solve any problem

Date of experience: May 16, 2023
Nigeria
1 review
0 helpful votes
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Nice Freelancer Relation
May 16, 2023

My meeting with the freelancer agent was insightful and good

Date of experience: May 16, 2023
Colombia
1 review
0 helpful votes
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Thanks Kelvin
May 16, 2023

Good atention, I don't do the process as Kelvin suggest me, but he gives me help and support to receive the promo too. Thanks

Date of experience: May 16, 2023
Serbia
1 review
0 helpful votes
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Verified
May 16, 2023

A quick, friendly, and straightforward conversation that resulted in me getting verified. So, 5/5.

Date of experience: May 16, 2023
Nigeria
1 review
0 helpful votes
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Great Interview
May 16, 2023

It was not a difficult question. I love the interview

Date of experience: May 16, 2023
India
1 review
0 helpful votes
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Excellent
May 16, 2023

It was really very wonderful to speak with Chelsea.

Date of experience: May 16, 2023
Viet Nam
1 review
0 helpful votes
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Very good site with so many works. It helped me have a good life

Date of experience: May 16, 2023
Romania
1 review
0 helpful votes
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Great agent
May 15, 2023

I had a question about my payments and Magenta S. Was detailed, professional and helped me clarify my query. Thank you so much.

Date of experience: May 15, 2023
Turkiye
1 review
0 helpful votes
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Perfect
May 15, 2023

We made the call, it was perfect and funny but we had a problem about connection

Date of experience: May 15, 2023
South Africa
1 review
0 helpful votes
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Verified interview with Joey
May 15, 2023

Great spoke in person and had well-organized questions.Thank you for assisting me

Date of experience: May 15, 2023
France
1 review
0 helpful votes
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Talking with Chelsea was a good experience. She was clear in her communication and patient in listening to my responses to the questions. She seemed to be understanding when taking into account my responses to her questions as well. We had an issue with the audio and she quickly got a solution in place so we could have the call with little issue. So in all, I am glad to have had the call with her.

Date of experience: May 15, 2023
India
1 review
0 helpful votes
Follow Ram Niwas V.
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I have tried on Upwork, Fiverr, and Guru also but Freelancer.com is the best platform for me because it is simple and easy to understand. I say freelancer.com have work for everyone.

Date of experience: May 15, 2023
Colombia
1 review
0 helpful votes
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The agent was kind, he tried to do his job in the best way, but the terrible policies of the platform did not allow him to solve the outrage committed by a client towards me. How is it possible that a person without providing any type of evidence can affect the score of a worker without this being able to be solved in any way?

Date of experience: May 15, 2023
Guatemala
1 review
0 helpful votes
Follow Holguier Hironcide Nicolas K.
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Respuestas rapidas
May 15, 2023

Paciente y rapido, a pesar de que yo no hablo el idioma, me apoyo en mi situacion.

Date of experience: May 15, 2023
Florida
1 review
0 helpful votes
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Great and efficient help!
May 15, 2023

Great, quick, and efficient help from my agent Maine! I appreciate it!

Date of experience: May 15, 2023
Pakistan
1 review
0 helpful votes
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Excellent
May 15, 2023

Thank you for interview and listening me and give me your time, I give my best to success on this platform thanks once again.

Date of experience: May 15, 2023