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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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Thanks, Ralph for helping get me a discount for premium membership. I recommend working with him and recommend he like a strong professional in the technical part of the freelancer
I would like to express my sincere gratitude for the opportunity to engage in conversation with you. I greatly appreciate the exceptional discount and benefits that have been extended to me during our interactions.
Throughout our conversation, I have been thoroughly impressed with the level of professionalism and expertise displayed by your team. The prompt and informative responses have truly enhanced my experience. The attention to detail and willingness to address my inquiries have surpassed my expectations.
Once again, I want to extend my heartfelt appreciation for the superb discount and benefits that have been provided to me. It has undoubtedly made a positive impact on my experience with your company.
WORST experience, FULLY FRUD. Took my money. DID NOT complete my work. I trust them, $30 project i increased to $65, for there behavior first, but the freelancer did not complete my work... WORST experience, WORST experience, WORST experience.
I am very happy for give new a Membership. Thanks lot Ralph M
An application is always rejected when I apply For PreferredFree Lancer Program
I applied and was helped by Jayce Where I submitted my request to the team concerned with this for consideration
And I hope that I will be registered as a member in the program
Thanks again for Jayce And to all the respected support team
He was kind to assist me and solved my issues, Great keep up the good work.
Jhazz is so kind and understanding person i highly recommended
Thanks
Jhazz to understand what i need.
It was a pleasure to speak to Barry and address all my queries to get started on Freelancer.com
Barry took the time to hear me out and guide me through the portal to get started.
Look forward to starting work and earning.
It was excellent, than you for that meeting, it will sort freelancer based on their skills
So thank you for that
It's very supportive and helpful and trying to solve my problem ASAP. Thanks for the great experience.
I had applied for freelancer verified program and Mr. Joy C: was my interviewer and he was just amazing he guided me how to join and told me about all the process nicely thanks for your help.
Thank you very much. Kind and helpful. Question sets and directions are fine
Chelsea was super nice, the call went pretty smoothly and all questions were professional and related to the topic
My experience with Chelsea V was great. She spoke very nicely with me and and I appreciate it.
From the beginning she was fast answering my questions. She knows exactly what steps I would have to take. I never had someone who was that fast and helpful! I appreciate it so much! I would give her a 10/10 for sure madeleine was her name
The support team member "Maine" did a great Job, assisting me with membership issue, very professional and quick, Thanks
Thank you Rox for helping me. My fund was locked I am very worried. I contact Rox through freelancer.com. I share my problem with Rox. Rox understood my problem and gave me a solution. Now my funds are unlocked.
Cuando entre nuevo a esta plataforma, entre con animo de encontrar trabajo independiente, pero por mi inexperiencia y nada de conocimiento de la plataforma, hice un contrato sin ni siquiera saberlo, lo cual llevo a que me cobraran 10 dolares, los cuales no pensaba pagar ya que nunca obtuve un trabajo en esta plataforma y ya me veía al punto de nunca más utilizarla, pero la señorita o el Señor Allie A. Entendió mi situación y hizo la excepción, por mi parte, prometo manejar con más cuidado la plataforma, y espero que por la parte de Freelancer.com tengan mas cuidado con los nuevos para que no vuelvan a suceder esta clase de errores, muchas Gracias
Was a very easy and calm conversation. It made the interview flow well
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.