business logo of Freelancer

FreelancerReviews 19,952

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star

Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
Follow Muhammad Bilal C.
Unfollow Muhammad Bilal C.
Share Review
Report Review

Highly appreciated service
July 9, 2023

They help quickly and resolve issues very fast. I contacted to approve my identity as soon as possible. They answered me in positive ways.

Date of experience: July 9, 2023
Pakistan
1 review
0 helpful votes
Follow Gulshan R.
Unfollow Gulshan R.
Share Review
Report Review

Helped a lot
July 9, 2023

I have a very good experience with support team. I was nervous about this but they tried their best to solve my issue within short time.

Date of experience: July 9, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad C.
Unfollow Muhammad C.
Share Review
Report Review

Thank you Jhazz
July 9, 2023

Thank you very much for your time. You resolved my queries perfectly.

Date of experience: July 9, 2023
Australia
1 review
0 helpful votes
Follow Ebon D.
Unfollow Ebon D.
Share Review
Report Review

Cancel Project
July 8, 2023

Expert help! Fast and done well. Thank you so much guys.

Date of experience: July 8, 2023
Canada
1 review
0 helpful votes
Follow Emma S.
Unfollow Emma S.
Share Review
Report Review

Good customer service
July 8, 2023

Macy m was great to deal with when I needed a refund. Great customer service

Date of experience: July 8, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad P.
Unfollow Muhammad P.
Share Review
Report Review

Best Live Support
July 8, 2023

Thankyou for your help and time. Appreciate your work.

Date of experience: July 8, 2023
Poland
1 review
0 helpful votes
Follow Paulius H.
Unfollow Paulius H.
Share Review
Report Review

Freelancer Support
July 8, 2023

Charis Y. Is an amazing person and managed to help with my issues perfectly, had fast replies with good information. He deserves a raise.

Date of experience: July 8, 2023
Canada
1 review
0 helpful votes
Follow Jules B.
Unfollow Jules B.
Share Review
Report Review

Major Harrassment
August 7, 2023

They relentlessly harass potential clients through LinkedIn with their bots sending daily requests to buy their training. They take advantage of the internet to drive people on the other side of the world crazy.

Do NOT buy from them!

Note: The people on the LinkedIn profiles are not real. The photos they use come from online stock images!

Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2023
Arizona
1 review
0 helpful votes
Follow VENKATA I.
Unfollow VENKATA I.
Share Review
Report Review

Great
July 8, 2023

Resolved on time and very patient understanding the issue and resolving

Date of experience: July 8, 2023
Bangladesh
1 review
0 helpful votes
Follow Sanjida N.
Unfollow Sanjida N.
Share Review
Report Review

Excellent
July 8, 2023

Your support team helped me a lot. I told them my problem and they solved it very quickly. They are very reliable.

Date of experience: July 8, 2023
South Africa
1 review
0 helpful votes
Follow molly T.
Unfollow molly T.
Share Review
Report Review

Thanks for answering and at least it was prompt. I found it not easy to understand the jargon really, as if the answer was computer generated, but I saw part of the answer that I understood the best. Fortunately I did 'reboot' and found that the problem resolved itself.

Date of experience: July 8, 2023
India
1 review
0 helpful votes
Follow Janak S.
Unfollow Janak S.
Share Review
Report Review

Best response to freelance Ravi Kumar according communications and hard working

Date of experience: July 8, 2023
India
1 review
0 helpful votes
Follow Supratim I.
Unfollow Supratim I.
Share Review
Report Review

Review to Chelsea V.
July 7, 2023

Short and concise discussion. Very professional. Highly recommended. Thanks

Date of experience: July 7, 2023
Egypt
1 review
0 helpful votes
Follow Mohamed K.
Unfollow Mohamed K.
Share Review
Report Review

Thank you
July 7, 2023

Dealing with your support is very easy and very respectful. What I wanted was done, thank you

Date of experience: July 7, 2023
France
1 review
0 helpful votes
Follow wendy V.
Unfollow wendy V.
Share Review
Report Review

Verified Freelancer Interview
July 7, 2023

I was interviewed by Russell V. It was a great experience... very kind, and easy to understand. Very patient and helpful. Thank you!

Date of experience: July 7, 2023
Japan
1 review
0 helpful votes
Follow hiroshi J.
Unfollow hiroshi J.
Share Review
Report Review

Jayce L. (Freelancer Support) was so kind that I asked my questions many times and I solved my problem and inquiry cristal-clearly.

Date of experience: July 6, 2023
California
1 review
0 helpful votes
Follow josh A.
Unfollow josh A.
Share Review
Report Review

The best ever help
July 6, 2023

One of the kindest and smartest people in the world. They really helped me a lot!

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
Follow Nick P.
Unfollow Nick P.
Share Review
Report Review

Helpfull Support
July 6, 2023

I chatted with Lyndon S who was very knowledgeable and provided great communication and solutions. Made things much easier for me.

Date of experience: July 6, 2023
Poland
1 review
0 helpful votes
Follow Paul X.
Unfollow Paul X.
Share Review
Report Review

Very helpful and efficient
July 6, 2023

Jayce L. Was very helpful and solved my problem in a very fast way. I'm very thankful for the efficiency.

Date of experience: July 6, 2023
Egypt
1 review
0 helpful votes
Follow Heba C.
Unfollow Heba C.
Share Review
Report Review

Freelancer verified product
July 6, 2023

Thank you for this offer, i will get this product for my work on freelancer.com.

Date of experience: July 6, 2023