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FreelancerReviews 19,955

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Great experience
August 13, 2023

The opearator was kind and understanding I had a great experience and he solved my problem

Date of experience: August 13, 2023
Kazakhstan
1 review
0 helpful votes
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5 Star!
August 13, 2023

I signed up for the service, but later I got sick and now I can't use it, and the funds were debited and they helped me solve the issue!)

Polite, competent, promptly solved the problem!

Date of experience: August 13, 2023
Mexico
1 review
0 helpful votes
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Great
August 12, 2023

I've got the support I required. I'm very pleased with the solution.

Date of experience: August 12, 2023
Japan
1 review
0 helpful votes
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Helpful Customer support team
August 12, 2023

I asked so many question about my worries and they help me save time and really helpful especially Kevin!

Date of experience: August 12, 2023
Illinois
1 review
0 helpful votes
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Support Review
August 12, 2023

The chat agent was very helpful and resolved what I needed resolved.

Date of experience: August 12, 2023
Turkiye
1 review
0 helpful votes
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Good personal
August 12, 2023

There is a good live support team, they are very understanding and so Fast.

Date of experience: August 12, 2023
Saudi Arabia
1 review
0 helpful votes
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Very helpful and kind
August 12, 2023

Went very smooth and easy thanks to Macy M. Wish you all a great success and better days in your career.

Date of experience: August 12, 2023
India
1 review
0 helpful votes
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Maine helped me good
August 12, 2023

Maine helped me with the membership because it deducted my money automatically.since I get not much projects and most of them are scams to loot my money.

Date of experience: August 12, 2023
Bangladesh
1 review
0 helpful votes
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Freelancer verify badge interview.
August 11, 2023

Greatest experience in freelancer interview.she was really good and supportive person. Freelancer verify badge interview is amazing. I learn something new this time

Date of experience: August 11, 2023
Egypt
1 review
0 helpful votes
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Great support from Great Macy
August 11, 2023

I'm so pleased with the helpful support with Macy in freelancer

Date of experience: August 11, 2023
Turkiye
1 review
0 helpful votes
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National id card option not found
August 11, 2023

Kevin R. Understood what I wanted and said that he would convey the things I needed to the relevant places and that he would get back to me via email. This was quite sufficient for me.

Date of experience: August 11, 2023
Spain
1 review
0 helpful votes
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King and Patient!
August 11, 2023

It has been a pleasant and very close experience.

The interviewer has been asking me about my profile, projects, etc. and has been interested in technologies and other data

Date of experience: August 11, 2023
Bangladesh
1 review
0 helpful votes
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Provided good answer.
August 11, 2023

This person Provided good answers to all my questions.

Date of experience: August 11, 2023
Bangladesh
1 review
0 helpful votes
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I was in need of getting Verified by Freelancer. I was thinking of getting it. That time jethroVerified knocked me. He gave me 20% discount. I was in need of this discount. He was Supportive and answered all my queries. Appreciate it.

Date of experience: August 11, 2023
Bangladesh
1 review
0 helpful votes
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Alexander Lewis was an excellent communicator and I had a new experience talking to him. It was great to speak with Alexander Lewis, he explained to me very well
Thank you so much

Date of experience: August 11, 2023
Turkiye
1 review
0 helpful votes
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Amazing customer support
August 10, 2023

I had an issue with withdrawal but customer support representative Kevin R solved my issue within a minute.

Date of experience: August 10, 2023
Australia
1 review
0 helpful votes
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Good
August 10, 2023

Good good good good good good good good good good good

Date of experience: August 10, 2023
Estonia
1 review
0 helpful votes
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FreeLancer Staff Ms.@ChelseaVerified
August 10, 2023

Thank you very much for the good treatment of the platform team and for the wonderful questions

Date of experience: August 10, 2023
Brazil
1 review
0 helpful votes
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Otimo suporte
August 10, 2023

Tive um problema de cobranca do plano, contudo, a Janessa pode me ajudar e resolver meu problema de um modo direto e pertinente. Agradeço pela atenção.

Date of experience: August 10, 2023
Hungary
1 review
0 helpful votes
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Issue with my freelancer
August 10, 2023

Quick and helpful support who can find the best solution. Thank you

Date of experience: August 10, 2023