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Marketplace for freelance programmers, writing, design, legal work and more.
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I greatly appreciate the support team's prompt response and proactive efforts in addressing my concern. Their assistance in reaching out to the freelancer and their commitment to resolving the issue have been impressive. I eagerly await a resolution and am confident in their ability to handle the situation effectively. Thank you for your excellent service.
It was nice call, really appreciate where you evaluate profile on skill so its create healthy competition on such platform.
I chose a shopify designer through a contest and it was a very bad experience.
He kept pushing me to pay and leave reviews before his design work was complete.
When I paid his attitude took a turn for the worse, he would not actively work with me to deal with issues that arose with the site and would not respond to me in a timely manner.
The site he designed had many issues, many features didn't work and he wouldn't go out of his way to help you fix them, I had to fix them on my own, and when I asked him for a purchase code for the shopify theme so I could ask the theme's tech support for help, he wouldn't provide one, and many of the site's bugs I had to re-find someone to fix for me!
She was very kind and understanding. Helped me with things I didn't understand. Thank you very much.
I hope shel always be very well
I think this is a nice platform where there are lots of works and clients. Freelancer gives you a great opportunity and helps you grow. Also the site is secure, reliable and feature rich. And the managers guide you consistently to use the site efficiently and grow as a freelancer
Fastest response and most courteous conversation i have ever seen
Thanks for supporting
I had an interview with Russell V today, and it was a very good experience for me. She is very kind. Thank you.
My Top Notch interviewer is an exceptional professional who truly understands the art of effective interviewing. With an insightful and empathetic approach, they engage candidates in meaningful conversations, delving beyond surface-level responses to uncover their true potential. Their ability to create a comfortable atmosphere fosters open dialogue, allowing candidates to showcase their skills and experiences with confidence. Their keen attention to detail and insightful questions reveal a deep understanding of the role, ensuring a seamless alignment between candidate and position. Their dedication to finding the perfect fit goes beyond qualifications, focusing on cultural compatibility and long-term success. In the realm of interviewing, they are truly a standout, driving our hiring process to excellence.
It was amazing experience with freelancer support team mr allie guide me properly what i want thank for assisting me
Excellent experience and all of my issues were resolved to my satisfaction.
Russell was so friendly and asked all these great questions in a very clear way thank you Russell
This is a scam,
Initially they will ask for registration fees,
Then profile verification,
Then interview preparation,
Don't believe and give
It was amazing experience talking with Chelsea. She was answering all my doubts and made them clear so that was a great thing and her verification process was also very smooth. I didn't realise that I'm giving an interview
Good to get connected within couple of minutes and responding my every messages within a minute.
Happy with the sevice and waiting for ticket with solution.
Alexander L is highly professional and explain everything in good manner. I purchased plus membership from him. He is doing is work perfectly. Thanks
Thx a lot for Chealse, first of all she waited me 10 mins, i faced connectivity issue. Questions was so clear and helpful. Thx again for good communication.
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.