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FreelancerReviews 19,955

4.7

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From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Sham U.
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I greatly appreciate the support team's prompt response and proactive efforts in addressing my concern. Their assistance in reaching out to the freelancer and their commitment to resolving the issue have been impressive. I eagerly await a resolution and am confident in their ability to handle the situation effectively. Thank you for your excellent service.

Date of experience: August 17, 2023
India
1 review
0 helpful votes
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It was nice call, really appreciate where you evaluate profile on skill so its create healthy competition on such platform.

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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I chose a shopify designer through a contest and it was a very bad experience.
He kept pushing me to pay and leave reviews before his design work was complete.
When I paid his attitude took a turn for the worse, he would not actively work with me to deal with issues that arose with the site and would not respond to me in a timely manner.
The site he designed had many issues, many features didn't work and he wouldn't go out of his way to help you fix them, I had to fix them on my own, and when I asked him for a purchase code for the shopify theme so I could ask the theme's tech support for help, he wouldn't provide one, and many of the site's bugs I had to re-find someone to fix for me!

Date of experience: August 17, 2023
Turkiye
1 review
0 helpful votes
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My experience
August 17, 2023

She was very kind and understanding. Helped me with things I didn't understand. Thank you very much.
I hope shel always be very well

Date of experience: August 17, 2023
Pakistan
1 review
0 helpful votes
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Very responsive
August 17, 2023

They are very quick, positive and responsive. Thank you

Date of experience: August 17, 2023
France
1 review
0 helpful votes
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Best site that helps you grow
August 17, 2023

I think this is a nice platform where there are lots of works and clients. Freelancer gives you a great opportunity and helps you grow. Also the site is secure, reliable and feature rich. And the managers guide you consistently to use the site efficiently and grow as a freelancer

Date of experience: August 17, 2023
Bangladesh
1 review
0 helpful votes
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Best Experience
August 17, 2023

Fastest response and most courteous conversation i have ever seen
Thanks for supporting

Date of experience: August 17, 2023
Indonesia
1 review
0 helpful votes
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Jhazz
August 17, 2023

On the chat he is very fast and friendly, and he gave clear answers

Date of experience: August 17, 2023
Egypt
1 review
0 helpful votes
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Helpful
August 17, 2023

The assistant was really straight to the point and helped me.

Date of experience: August 17, 2023
GB
1 review
0 helpful votes
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Awesome
August 17, 2023

I had an interview with Russell V today, and it was a very good experience for me. She is very kind. Thank you.

Date of experience: August 17, 2023
India
1 review
0 helpful votes
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My Freelancer Verified interview
August 16, 2023

My Top Notch interviewer is an exceptional professional who truly understands the art of effective interviewing. With an insightful and empathetic approach, they engage candidates in meaningful conversations, delving beyond surface-level responses to uncover their true potential. Their ability to create a comfortable atmosphere fosters open dialogue, allowing candidates to showcase their skills and experiences with confidence. Their keen attention to detail and insightful questions reveal a deep understanding of the role, ensuring a seamless alignment between candidate and position. Their dedication to finding the perfect fit goes beyond qualifications, focusing on cultural compatibility and long-term success. In the realm of interviewing, they are truly a standout, driving our hiring process to excellence.

Date of experience: August 16, 2023
Pakistan
1 review
0 helpful votes
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It was amazing experience with freelancer support team mr allie guide me properly what i want thank for assisting me

Date of experience: August 16, 2023
Virginia
1 review
0 helpful votes
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Very knowledgeable and quick!
August 16, 2023

Excellent experience and all of my issues were resolved to my satisfaction.

Date of experience: August 16, 2023
AE
1 review
0 helpful votes
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Very friendly
August 16, 2023

Russell was so friendly and asked all these great questions in a very clear way thank you Russell

Date of experience: August 16, 2023
India
1 review
0 helpful votes
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This is a scam,
Initially they will ask for registration fees,
Then profile verification,
Then interview preparation,
Don't believe and give

Date of experience: August 16, 2023
India
1 review
0 helpful votes
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Nice Experience
August 15, 2023

Nice Experience
They have very polite and experience staff.

Date of experience: August 15, 2023
India
1 review
0 helpful votes
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Awesome Response
August 15, 2023

It was amazing experience talking with Chelsea. She was answering all my doubts and made them clear so that was a great thing and her verification process was also very smooth. I didn't realise that I'm giving an interview

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Date of experience: August 15, 2023
India
1 review
0 helpful votes
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Good
August 15, 2023

Good to get connected within couple of minutes and responding my every messages within a minute.
Happy with the sevice and waiting for ticket with solution.

Date of experience: August 15, 2023
Pakistan
1 review
0 helpful votes
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Yearly Plus Membership
August 15, 2023

Alexander L is highly professional and explain everything in good manner. I purchased plus membership from him. He is doing is work perfectly. Thanks

Date of experience: August 15, 2023
Turkiye
1 review
0 helpful votes
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Kind help and nice communication
August 15, 2023

Thx a lot for Chealse, first of all she waited me 10 mins, i faced connectivity issue. Questions was so clear and helpful. Thx again for good communication.

Date of experience: August 15, 2023