business logo of Freelancer

FreelancerReviews 19,955

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star

Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
Follow MD RABIUL Q.
Unfollow MD RABIUL Q.
Share Review
Report Review

Support service for membership plan
September 17, 2023

Outstanding experience! After a long time, I used it but was satisfied as before. Highly recommended.

Date of experience: September 17, 2023
Colorado
1 review
0 helpful votes
Follow Amaren Q.
Unfollow Amaren Q.
Share Review
Report Review

Helpful
September 17, 2023

The agent is very Friendly, supportive and understanding.

Date of experience: September 17, 2023
Pakistan
1 review
0 helpful votes
Follow saad H.
Unfollow saad H.
Share Review
Report Review

Jayce L. Is very nice person
September 17, 2023

He is very good person, i am satisfy his service...

Date of experience: September 17, 2023
Canada
1 review
0 helpful votes
Follow Chris P.
Unfollow Chris P.
Share Review
Report Review

Customer agent
September 16, 2023

Allie A. Was most helpful with my concern. This agent turned a bad experience with Freelancer.com into a pleasant chat with hopefully it being rectified.

Date of experience: September 16, 2023
Bangladesh
1 review
0 helpful votes
Follow Sariaut F.
Unfollow Sariaut F.
Share Review
Report Review

Great Communication
September 16, 2023

The Person (Charis) is Very Helpful a and quick response to my problem which i was having with my Payments.

Date of experience: September 16, 2023
Kenya
1 review
0 helpful votes
Follow REETA W.
Unfollow REETA W.
Share Review
Report Review

GREAT HELP
September 15, 2023

Prompt advice given and appropriate action.i got a work file that turned out it was a scammer.

Date of experience: September 15, 2023
Ecuador
1 review
0 helpful votes
Follow Omaris K.
Unfollow Omaris K.
Share Review
Report Review

Good service
September 15, 2023

She was very kind and indicated the possible solutions.

Date of experience: September 15, 2023
Nigeria
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Help contacting Client
September 15, 2023

I needed help contacting a client who was unresponsive.
Criselda R. Was very helpful in helping me resolve the challenge I had.

Date of experience: September 15, 2023
Bangladesh
1 review
0 helpful votes
Follow Suvrodeb R.
Unfollow Suvrodeb R.
Share Review
Report Review

It was a good communication.
September 15, 2023

Within a times replayed and solved my problem. Thank you so much.

Date of experience: September 15, 2023
Spain
1 review
0 helpful votes
Follow pablo P.
Unfollow pablo P.
Share Review
Report Review

Offer
September 14, 2023

Estoy muy contento tanto con el trato recibido como con la oferta

Date of experience: September 14, 2023
Pakistan
1 review
0 helpful votes
Follow Iram M.
Unfollow Iram M.
Share Review
Report Review

Freelancer support.
September 14, 2023

Maine is very professional. A true representative of freelancer. Com. A good experience for me..

Date of experience: September 14, 2023
India
1 review
0 helpful votes
Follow Ashok V.
Unfollow Ashok V.
Share Review
Report Review

Excellent experience
September 14, 2023

Features explained well. And I am 100% satisfied with service.

Date of experience: September 14, 2023
Algeria
1 review
0 helpful votes
Follow Sara L.
Unfollow Sara L.
Share Review
Report Review

My experience With Freelancer
September 14, 2023

I've had a satisfactory experience using Freelancer's platform.

Date of experience: September 14, 2023
NL
1 review
0 helpful votes
Follow Claudia O.
Unfollow Claudia O.
Share Review
Report Review

Verifcation interview
September 14, 2023

Chelsea was prompt and very professional, I enjoyed our conversation!

Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Share Review
Report Review

Quick assistance
September 14, 2023

Fast assistance from Maine, got my problem fixed quickly

Date of experience: September 14, 2023
India
1 review
0 helpful votes
Follow Souragni S.
Unfollow Souragni S.
Share Review
Report Review

It was great to talk with Russel
September 14, 2023

Russel was very nice while doing the interview. She asked great questions, and she understood my points quite well.

Date of experience: September 14, 2023
India
1 review
0 helpful votes
Follow Thanks Kevin R. W.
Unfollow Thanks Kevin R. W.
Share Review
Report Review

Thanks Kevin R.
September 13, 2023

Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful Very helpful

Date of experience: September 13, 2023
Egypt
1 review
0 helpful votes
Follow Dania R.
Unfollow Dania R.
Share Review
Report Review

Help verifying account
September 13, 2023

I was having trouble verifying my account because I recently moved to Cairo because of the war happening in Sudan and the support team has been such a help with explaining everything and reply to every question I asked so overall it was a great experience

Date of experience: September 13, 2023
Bangladesh
1 review
0 helpful votes
Follow Md Sahmim hasan N.
Unfollow Md Sahmim hasan N.
Share Review
Report Review

Excellent Service
September 13, 2023

I approached him for a freelancer batch. He explained everything to me beautifully. Have very good service. Highly recommend!

Date of experience: September 13, 2023
Pakistan
1 review
0 helpful votes
Follow awais W.
Unfollow awais W.
Share Review
Report Review

Charis is good
September 13, 2023

He is good, very helpful and responded very efficient way. I am satisfied with their service and help.

Date of experience: September 13, 2023