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FreelancerReviews 19,955

4.7

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Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,153
value
1,003
shipping
680
returns
769
quality
1,007
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Completed video verification
September 20, 2023

When I did the video authentication, Russell V. was very kind. Even though I was not good at English, he politely conducted a conversation using Google Translate. I was nervous because I wasn't confident in my English, but thanks to Russell V., I was able to relax and concentrate on answering questions. I really appreciate Russell V.

Date of experience: September 20, 2023
Bangladesh
1 review
0 helpful votes
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Freelancer site is grate platform.
September 20, 2023

My experience i will want to work life long.
This site my future's really happy.

Date of experience: September 20, 2023
Pakistan
1 review
0 helpful votes
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The support was amazing!
September 20, 2023

The support was amazing! They asked the right questions and listened to me which I highly appreciate. They also solved the issue that I was facing and guided me for the future as well.

Date of experience: September 20, 2023
India
1 review
0 helpful votes
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Fees Refund Query
September 20, 2023

Charis Y. Is the first one who assisted me so patiently and gave appropriate answers to all my questions. Some of the things I wanted to know were out of the topic, but he handled them so patiently. Great experience with him.

Date of experience: September 20, 2023
India
1 review
0 helpful votes
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Issue resolved
September 20, 2023

My issue was resolved successfully with the help of freelancer support team.

Date of experience: September 20, 2023
Egypt
1 review
0 helpful votes
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It helped me a lot
September 19, 2023

Very good and wait for the result To solve my problem

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Great Job Lewis
September 19, 2023

In my freelance career, he was the first to assist fantastically me in signing up for a membership plan.

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Good assistant
September 19, 2023

Nice experience talking with him. He was good at his representation skill and very much good communicator.

Date of experience: September 19, 2023
Indonesia
1 review
0 helpful votes
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Request for expedite
September 19, 2023

Jayce was very friendly and answered my questions promptly and professionally, making my experience smooth and enjoyable. Thanks, Jayce!

Date of experience: September 19, 2023
NL
1 review
0 helpful votes
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Today, I applied to become a verified by freelancer under the selfless assistance of jethroVerified. He provided specific details and correct method for me to receive this verification, and did his best to ensure my successful verification.
Thank you for his helping.
Thank you very much.

Date of experience: September 19, 2023
Algeria
1 review
0 helpful votes
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Big Support to JethroVerified
September 19, 2023

I want to describe my experience with JethroVerified he was very professionnal support he assist me to get my verify badge he was always here to answer my questions. This is why as a freelancer i prefer to work on your platform for this taste services. Keep going guys thanks

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Excellent Interviewer
September 19, 2023

The Interviewer was excellent, and the way she explained the services provided and their expiration was very clear. Russell V.

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Russell V. Verified Teams
September 19, 2023

Very Good Experience During my verified interview.
Everything is very good

Date of experience: September 19, 2023
India
1 review
0 helpful votes
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Reopen my account
September 19, 2023

Thank you for promptly reopening my Freelancer account. I appreciate the swift response and support from your team.

Date of experience: September 19, 2023
Australia
1 review
0 helpful votes
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No need for further explanation, just do it is that enough?

Date of experience: September 18, 2023
Nigeria
1 review
0 helpful votes
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Help centre service
September 18, 2023

The agent was very understanding and communicated clearly

Date of experience: September 18, 2023
Botswana
1 review
0 helpful votes
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My money back
September 18, 2023

Very good and thank her to be with me im so happy to be one of the freelancer family

Date of experience: September 18, 2023
India
1 review
0 helpful votes
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Nice questions arise at the same moment.
September 18, 2023

Questions was very good. Although question was technical. But Arises questions was good.

Date of experience: September 18, 2023
Pakistan
1 review
0 helpful votes
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Verification process
September 18, 2023

Dom A is is very kind in nature and helpful he assist me by his experience thankyou Dom A for your time and effort

Date of experience: September 18, 2023
India
1 review
0 helpful votes
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Helpful and Swift
September 17, 2023

Thank you for your swift help Jayce L. You have helped me with my request with the Minimal time and quick.

Date of experience: September 17, 2023