FragranceNet

I bought a perfume weeks ago. The carrier left the package at the incorrect address. I am waiting for a response or my money back. They don't look too worried about the incompetence of their mistake. When I call the company is really hard to be attended.

I placed an order in advance to make sure the Christmas gift will be here for Christmas, my order is delivered on the weekend. I sent it to my business address. The business is closed on the weekends.So I don't know where they deliver it to,the customer service is nonexistent. Nobody answer my phone calls or my emails. I file a dispute with PayPal now I have to wait a months to get a refund. Please guys learn from my experience shop elsewhere!

After almost a month of ordering a perfume from this site, it finally arrived today. Recently a friend got me the same perfume from an authentic store in the UK. And I couldn't but help notice the visible differences in the two of them. There one I got from fragrance net was lighter in color, like it's been diluted, the initials on the caps are totally different. Lol, it's really awful!

I have been suspect of this place for a while. Now I know! I'm not buying another bottle of cologne from these people.
I received a bottle of Armani Code recently. What a joke! A scent that is know worldwide. But there was a slight smell for 10 minutes and it faded. Pitiful that people are being ripped off like this. They should be SHUT DOWN!

I ordered 6 mini Yankee Candles and two were broken when I received them. I took pictures and emailed the company, they asked me to mail them back! Really! They are broken. You want me to pay postage for something broken. They have not responded, three weeks now. I will not be using this company again!

I ordered 2 men's fragrances, Christmas 2013. My purchase was originally $61.90. On the right side of the order page was a notice "included with your qualifying FragranceNet purchase is a magazine subscription valued at $19.95. If you prefer not to receive a magazine & receive a rebate for its stated value, please print & return this form with a copy of your order,"... blah, blah, blah." I sent all the required documentation in immediately. I should have received my rebate in 6-8 weeks, instead I received "Living" magazine. After multiple phone calls to FragranceNet.com, whom then gave me multiple other companies to contact for the rebate, I still have not received my rebate and no one can help me. Beware, of this scam. I also only received part of my cologne order because they ran out of stock on the other one.

I signed up for the monthly subscription, I got my first order it was dolce Gabbana light, the ingredients were listed on the tiny bottle it smelled like pure alcohol and believe it or not that was the first ingredient, the bottle was easy to open so I actually think they made it themselves. Very disappointed!

I purchased a 100mL bottle of Elizabeth Arden Untold Eau de perfume. I have been wearing this product since it was launched so I know exactly what it should smell like, having been through dozens of bottles while it was in production. This bottle is overpowered with alcohol smell and is missing some notes of scent that the original has. It looked like it was in original packaging and the production number matched Elizabeth Arden but the contents of the bottle are definitely not what I ordered. I will update after their Customer support gets back to me and let everyone know the resolution.

So I bought 1 bottle. It was fake. I did not know just curious why fragrance did not stay. I bought same thing again. Whole different product. So no returns if you open packaging. Who would know? So I have paid for 2 bottles and only 1 is real. Would you EVER be a customer again? No way. I matter. So I will not be returning.

They told me I get free 2 day shipping...It is 8 days now and I still have no items. There is no one you can speak to over there at their company and the shipper is of no help of course. Now I need to go through the process with my credit card of cancelling the order. This is a scam. Do not order from them. Better off paying more to get from a reputable company like ulta.

These fumes. We're a total waste of money not once did I not learn my lesson but a few times. No true FINE scent would ever be on a SALE to be quiet Frank! Fragrance is worth every Penny! This place isn't worth a dime. As your quarter worth of a non scented fume won't last second in time! Do not believe this crock of hot lies! BELIEVE ME! Buy your fragrance at an Real Fragrance Store.

I have bought a perfume from C.Dior - J'adore.
Does not smell any close to what I have been experiencing in the past, it is a cheap made up liquid.
So disappointed as this was meant as Christams gift for my wife..