If you go on their website and attempt to order 1 or 2 canisters of their product, the website will constantly throw offer after offer after offer st you. Before I agreed to triple my order, which annoyingly turned into 3 cans, I closed my Web browser just to get away from the in your face offers. Still, they managed to get $275 of my hard earned money for a product I had never tried! They charged me for 6 canisters in a double order, two separate orders of three. Furthermore, one order was $15 more than the other! Sure, they guarantee product returns, but don't expect them to pay for shipping. Not this company. They want to make sure they get as much of their crap into your house and then cross their fingers that you sit back and keep it. Horrible, vile company. There's a lot of competition out there now folks, I highly recommend you seek your pet's nutrition elsewhere.
We do work with all customers to help them either exchange and/or return their order if they do not care for it. Our goal is to ensure our customers are happy with their order. Please contact us directly and we will try to turn this into a positive experience for you.