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FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.8 stars from 7,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
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Absolutely love fragrancebuy.ca, my go to place to for my cologne's, will continue to be a repeat buyer now and in the future. Their prices are unmatched and shipping is FAST. I live in the states and shipping is still reasonably FAST!
As a 1st time shopper I was pleased with the ease and efficient service that I've received plus the extra discounts given before cash out was a big plus.
These guys are an amazing online retailer. Awesome prices, genuine products, fast shipping. I have been purchasing with them for over 10 years and will continue! Thanks again.
I've purchased several fragrances from Fragrance Buy and have always been extremely happy with their business. Some of the most competitive prices you'll find, great inventory, and there really is nothing like receiving that red box in the mail. Will continue to be my primary source for fragrance purchases
Truly my favorite place to purchase fragrances. The prices, the loyalty program, the wishlist functionality… Look no further than fragrancebuy.ca for all of your fragrance purchasing needs
As this was my first time ordering from here I wasn't sure how long it would take. Turns out it took just over a week, which is fine, but I never received an email saying anything about when it was shipped. Luckily I had the shop app so it told me when and where the package was. When the package arrived it was packaged the best out of any fragrance discounters that I have ordered from.
IMO one of THE BEST places to get fragrances! Great selection and by far the best prices I have come across. ALWAYS packaged so nicely so no harm happens to your purchases. Fragrancebuy can not be beat!
ALWAYS a great selection of fragrances at a great price. Super fast shipping to the United States and orders are nicely packaged for shipping. There is no where else like FRAGRANCEBUY that I have come across.
All the items purchase are great, love to hand them as gifts and also use them, they came on time as described
All purchases are delivered on time and as described, have buying all the time from Fragrance Buy, will continue and recommend same to my family and friends
Prompt delivery. Great selection. A little disappointed in the quality of the product given the cost.
The fragrance and shopping experience was good as usual, but this time, Fedex decided it would not leave my parcel on the side doorstep instead requiring me to be present whenever they happened to drop by. I work like most folks during the day so bad news for me, they kept my bottle of Dior homme intense leaving me with a "we tried to deliver but you weren't there" sticker. No info whatsoever as to where I could go pick it up.
The folks at Fragrancebuy found the location of my parcel quickly, but I had to drive half an hour just to get to the Fedex warehouse where my fragrance was being held.
I bought many times from Fragrancebuy and it's the first time the delivery company won't leave my bottle at the door.
I will not buy again if I can't have my perfumes dropped at my door, this is a big NO NO! For me.
137$ worth of fragrance should not require a signature unless it comes with a 75" TV:-)
Edit: Fragrancebuy refunded the shipping fees. Thank you, I know this was not your fault but I appreciate your help. As for me: Fedex no more, I'll go with any other carrier available from now on
I have bought multiple bottles of cologne on here and it's been amazing! I bought a bottle during a sale and finally got around to opening it. It won't spray at all!
I called for help but because it was passed 14 day return policy a return wasn't in the cards.
I understood the policy but I only want to replace a broken product. Don't agree that something couldn't be done.
Order arrived within three or four days. All items intact as per order.
No telephone response system exists and email replies are delayed by several days. This is very frustrating & disappointing.
Order was received within couple of days on urgent basis as requested. All items are of excellent quality and genuine brands.
I highly recommend fragrance buy for providing reasonable prices for brand name excellent products, prompt customer service and exceptionally fast shipping.
Very easy to navigate through the fragrances, good selection, fast shipping
What a pleasant surprise to find a trustworthy site that sells fragrance at reasonable prices. And they are CANADIAN! No issues at all and I will be back.
I want to said something different but.my purchase never was completed...
It was an awful experience. Two of the three bottles I bought were delivered broken. This is coning from a long time Fragrancebuy client.
Hello Akaash, we sincerely apologize for the broken fragrances you received and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team
Very good, if there was free shipping that would be perfect. Most of the fragrances I buy are genuine.
Great price, fast shipping and excellent packaging! Thank you. Will buy again!
Once ordered the box of 3 arrived within a couple days. The box could have been dropped off a 5th floor balcony and nothing would break. And for price, that's 1 reason I shop at Fragrancebuy.ca.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team