Overview
FragranceBuy has a rating of 4.7 stars from 7,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I love your prices, your specials, your communication, and your rewards program. I just wish shipping was a tad faster...Maybe I'm just spoiled from Amazon 2-day...
Very quick delivery, good price will order again could not find this product anywhere for a reasonable price until I found this site, I will order again.
Ordered a brand new bottle, Bottle came in damaged, returned for a full refund, now bottle isn't available. Was unable to just have a new bottle sent.
Do not buy tester perfume bottles. They ship used bottles with missing perfume. The bottles are supposed to be new, unopened with a missing cap not missing perfume.
Amazing boxing day deal on Hermes jardin a Cythere. I couldn't recommend FragBuy enough. Website doesn't necessarily look good but fragrances are legit and customer service is amazing
I've been looking for the Atelier Pomelo Paradis for a while, as most retailers in Canada have discontinued it. Was so happy to find it on this website - only to have the package come home and realize it (assuming it's authentic and not a fake product) is some old bottle sitting in the back of a shelf somewhere, until FragranceBuy sells its last bottle and makes its last penny - even though the product is NOT up to par and should NOT be sold. This product is expired, smells NOTHING like the original, and a disgusting attempt at increasing profits through selling expired goods. Just pull it off the shelf and say it's no longer available at your platform either - like everyone else in Canada did. DISGUSTING!
Hi Pamela, we truly apologize for the scent issue regarding the Pomelo Paradis and the frustration, inconvenience, and disappointment this has caused. We completely understand your concern regarding the expiry date found on the bottle, rest assured manufacturers often include expiry dates and when stored under proper conditions, fragrances can last for several more years.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We followed up on November 2nd and provided a full refund, we await your response on help@fragbuy.ca
Best regards,
The FragranceBuy Team
I was notified that the perfume I wanted was in stock. Purchasing was really easy and shipping was fast and painless. I always love purchasing from your site.
Outstanding experience with the team!
Smooth shipping experience,
Fast shipping and delivery
The packaging of the boxes were outstanding.
The perfumes were amazing and good
Saw gentscents rec me here and I bought one for my friend as a gift, shipping was slow as expected but the price was great and the product was genuine. Will come buy again
Most of the time shipping is next day, the prices are always on point, tge Rewards system is actually beneficial and usable and the customer service is top-notch! What else could you ask for?
I Had a good experience. The prices of the fragrances were good. The package arrived quickly. I was happy with the fragrances. Only one of the fragrances was a disappointment.
This was the only website where I could find the fragrance I was looking for. The transaction was seamless, the fragrance arrived quickly, I am super satisfied!
Product was packaged well and was authentic. This site was recommended and I must admit I was initially skeptical. Fortunately, I was pleasantly surprised.
The level of the service and the quality of the products that Fragrance Buy provides is unparalleled. Fragrance Buy is my online destination for fine cologne and perfumes.
I was told about this site by a fregrence influencer having over 200 scents I decides to try it and man was I amazed I placed my second order and it was her in 3 days the places in the states take so long I got what I was looking for and fast shipping with fragrence buy quality items and fast shipping you can not ask for more new life long customer
Legit MFK and PDM. I paid for the faster processing time. I received my product in California within 5 business days. I will definitely buy from
FragranceBuyCa again
Order cologne I couldn't get locally. Website was simple to use and the delivery is always fast. Have used their services in the past and will continue to use them
Exceptionally fast delivery and very transparent with high quality products. Will be using their service again even though they are sold out often on fragrances, I can always wait.
What can I even say about this company? They're the best! Great prices. Amazing selection. Fast shipping. An awesome rewards program. And a very helpful customer service.
This is my go to fragrance discounter. I've had some issues that were in no way their fault and they have fantastic customer service. Great rewards program so make sure you sign up. Always get my orders in a timely manner as well.
I have used FragranceBUY several times and they are always excellent. Best prices, excellent delivery in their custom thick boxes to keep the goods safe and very very fast delivery.
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- Scarborough, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Silvio, we truly apologize for the lower than expected fill level for the Issey Miyake L'eau D'issey received and the frustration, inconvenience, and disappointment this has caused. I'm afraid the manufacturer fills the bottles at these levels, our sincere apologies for any misunderstanding caused. Please kindly reach out on help@fragbuy.ca and we'd be glad to discuss this issue further.
Best regards,
The FragranceBuy Team