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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
455
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Colorado
1 review
0 helpful votes
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Above and Beyond
January 21, 2023

I purchased several fragrances and needed them in a timely fashion, due to the fact that I was leaving the country. Fragrancebuy CA went above and beyond in regard to keeping me informed and getting me my new frags in time. In regard to the scents, they were all good to great, but this is obviously subjective. What's more important is the fact that they were all authentic and damage-free. I will definitely be making several purchases from, FragrancebuyCA, moving forward!

Date of experience: January 21, 2023
Maryland
1 review
0 helpful votes
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Great customer service
October 17, 2022

Had a issue with one of the fragrances I brought and they immediately reached out and fixed the problem great customer service goes a long way this is why I buy a majority of my fragrances from fragrance buy and will continue to and recommend to everyone I know

Date of experience: September 17, 2022
Canada
1 review
0 helpful votes
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I have some doubts
June 19, 2023

I bought 5 frangrances from Frangrancebuy in 1 month. For now i've only tried 1 of them and it doesnt long at all... It's a Montblanc Legend 100ml bottle. Im scared that the products are not genuine... hoping that im wrong...

Date of experience: June 19, 2023
TT
1 review
1 helpful vote
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Satisfied
January 16, 2023

Purchase few deal in the Xmas sale items came in a reasonable time frame, I live out of states Caribbean to be exact and was packaged excellent for the long haul. No complaints will shop again

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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Great Juice
September 15, 2022

I've heard about how good this juice is and finally got around to buying it. I should've jumped onto the Invictus bandwagon long ago. Suitable for the office and year round casual wear.

Date of experience: September 15, 2022
Tennessee
1 review
0 helpful votes
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Best packing and shipping
April 7, 2024
Updated review

Fragrance buy has great selection and prices, but their packaging and shipping sets them apart from others, great care is taken by this company to assure safe arrival.

Date of experience: March 28, 2024

A great Place to buy the best fragrances
November 7, 2023
Previous review

Have ordered multiple times and always have had great service. Packed very well and prompt shipping. I have actually gotten orders from Canada faster than an American company I had ordered from.

Date of experience: November 7, 2023
Canada
1 review
0 helpful votes
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Amazing
May 12, 2024

I decided to give fragrance buy a try and was really impressed. Not only with the prices but the shipping and delivery as well. Was packaged securely and delivered quick. I will be ordering again

Date of experience: May 2, 2024
Pennsylvania
1 review
0 helpful votes
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Great site to purchase perfumes
April 2, 2024

I've used this site to purchase a variety of perfumes twice now and have been happy with my experience both times. Shipping is fast and my items are packed well for transport. Highly recommend.

Date of experience: March 23, 2024
Michigan
1 review
0 helpful votes
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Why did i wait to order from fragrancebuy.ca
July 18, 2023

Everything came on time was well packed and the prices were incredible they alo sent me two samples of very expensive frags was not expecting that this is my go to place to buy frags feom now on thanks fragrancebuy.ca you guys are awesome!

Date of experience: July 18, 2023
Canada
1 review
1 helpful vote
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Questionable Oscar fragrance?
October 26, 2022

Hi there, I ordered 3 Bob Mackie and 2 Oscar De La Renta. The 3 Mackie are perfect, but the Oscar is questionable. Typically, Oscar is very lightly coloured, but this Oscar is amber coloured and the bottle has no printing on it. I almost feel like it smells " old ", almost rancid. I am happy with my Mackie and will definitely order that again, thanks.

Date of experience: September 26, 2022
Canada
1 review
0 helpful votes
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Later than usual
March 14, 2023

I usually get my stuff the next business day as I've placed 4 or 5 other orders in the past and live quite close to the fragrancebuy warehouse. Although there was a blackout on the 2nd of February which may have disrupted the system of the new courier they are using it still took way longer than usual. I placed the order on the 30th (Monday) which admittedly was very late at night and did not receive my order until the 3rd (Friday). It would have been nice to get an apology in the box with some free samples. It will be a long time before I use them again.

Date of experience: February 12, 2023
Canada
1 review
0 helpful votes
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Great and fast
September 9, 2024

I really liked the experience of purchasing from this website.

Date of experience: August 30, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect every time.
August 8, 2024

Every time I place an order from here it has always been perfect. No issues at all!

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
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Prompt delivery
August 8, 2024

Items were shipped in a timely manner. Happy with the purchase.

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
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Great prices, products and delivery!
September 14, 2022

Was about to order men's cologne from Amazon, when I came across an add for FBC. Price differences between Amazon and FBC were very significant, soI was hesitant about ordering them from FBC, thinking they might be "fakes". I took the chance, and was pleasantly surprised with my order, as per the title of my review. Everything worked out to my total satisfaction. Will order from FBC again, and will share this info with family and friends.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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Lattafa Oud Mood
September 19, 2022

I love this fragrance. It is just sweet enough without being cloying, slightly spicy, warm and cozy. I don't get much of the rise in this perfume but the caramel note is wonderful and I like the oud as it isn't skanky.

Date of experience: September 19, 2022
Oregon
1 review
0 helpful votes
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AMAZING CUSTOMER SERVICE!
December 12, 2023

Ordered a bottle of cologne and the bottle was damaged fragrancebuy reached out to me and made it right and then some I couldn't get over how quick their customer service team was to reach out to me hands-down the best customer service I've ever experienced during online shopping.

Date of experience: November 18, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Michael, we sincerely apologize for the damaged fragrance received and the disappointment and inconvenience caused. We followed up on November 27th, we kindly await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Bad Shipment Instructions
September 16, 2023

I was away for my office work and could not pick my FedEx order on multiple occasions. I requested FedEx if I could pick up at any FedEx later in the day when I was available. I was told that shipment instructions don't allow them to store order at any of their locations. This was a painful experience when it comes to shipment and I was not able to pick it at any of my locations.
I am wondering if in the end, Signatures are not needed why can the packege not be held at FedEx locations on request of customer?

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
Canada
1 review
0 helpful votes
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I received my 2 bottle of parfum by Fedex in 3 day's. They are original Azzaro brand. Very, very satisfied about FragranceBuy.ca. Very good price, original from Azzaroé I'll have to buy other one for chrismast. And it's my place!
Chow buy The Baie (too much expensive in commercial center).

Date of experience: November 7, 2022
Canada
1 review
0 helpful votes
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Great deal
February 16, 2023

I purchased an Amouage fragrance from Fragrance buy at a great price. I probably saved myself $100. My package arrived in one week. I couldn't have asked for more. I will continue to use Fragrance buy from now on.

Date of experience: February 16, 2023