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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
457
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
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Simply First Class Service and Shipping
October 31, 2022

With VERY few exceptions FranceBuy has shown to be otherwise exceptional in every way. Selection is tremendous, delivery is fast and reliable and after purchase care is always fast and courteous.
My first choice for myself, my friends and even my clients.

Date of experience: October 31, 2022
Canada
1 review
0 helpful votes
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I love to buy fragrance from fragrancebuy.com the price of fragrance is cheaper as compare to others & the service delivery packing or secure delivery everything is excellent actually the team of fragrancebuy knows how to work hats off……………. Highly recommended my name is Muhammad jawad ali Qureshi

Date of experience: August 20, 2023
Missouri
2 reviews
0 helpful votes
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One of the best
September 11, 2024
Updated review

As always, quick easy and affordable prices.
Great selection as well

Date of experience: September 1, 2024

The Best
November 6, 2023
Previous review

Always have an awesome experience buying from here. I buy monthly and as always, awesome convenience and service.

Date of experience: November 6, 2023
Brazil
1 review
0 helpful votes
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It wasn't nice
December 17, 2022

I didn't get the product, I supposed give the perfum to my friend in my trip but the product never arrived. I open a claim with Fedex and they could not find.
So disappointed because the gift didn't get to me on time.

Date of experience: November 17, 2022
Michigan
3 reviews
0 helpful votes
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Afnan 9AM
February 11, 2023

Purchase experience with Fragrance Buy was 1st class from start to delivery. My disappointment was with the fragrance itself.I will continue to purchase products from FragranceBuy, but be a little more vigilant when making a selection.

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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Got more than I expected!
November 21, 2023

I just did 3 blind buys, based solely on the reviews. Kudos to the reviewers for not leading anyone astray; I have 3 new fragrances to wear that I wouldn't have otherwise even considered. And FragranceBuy is my new cologne supplier, for sure. The site is great, the communication about my order is great - love it, and I'm a lifelong customer now. I just wish CanadaPost wasn't so expensive for y'all to use, as I prefer it over the other options. But hey, I smell great regardless! Cheers!

Date of experience: November 21, 2023
Canada
1 review
0 helpful votes
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Superb
July 8, 2024

My experience with FragranceBuy has been superb! The best selection, pricing, packaging, and shipping in the biz.

Date of experience: June 28, 2024
North Carolina
2 reviews
0 helpful votes
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Another Great Purchase from FragranceBuy!
January 6, 2023

Just received another purchase from FragranceBuy! The service is impeccable, the prices are very competitive, and I'm able to find fragrances that are sometimes difficult to find at other discounters. I'm also pleased that I was able to take advantage of Boxing Day deals! Amouage Interlude Black Iris is an amazing fragrance, and the price was insane compared to retail!

Date of experience: January 6, 2023
Colorado
1 review
0 helpful votes
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Never a bad experience!
December 1, 2022

Have ordered many, many designer and niche fragrances from Fragrancebuy.ca and never had a bad experience with an order. The fragrances are packed well when shipped, never any torn or opened bottles and have always had the same scent that my decants or samples have. Couldn't ask for better service. Fragrancebuy is the only place I now shop for "The good stuff"!

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Fast processing and shipping
June 5, 2023

First purchase with FragranceBuy and I am happy to report everything went smoothly! Processing was fast, shipping into the US went quickly. I was happy to find a rare fragrance and FragranceBuy delivered! Highly recommend.

Date of experience: June 5, 2023
Costa Rica
2 reviews
0 helpful votes
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Damaged product, help
March 11, 2023

I received a damaged bottle. The plastic and the box were intact, but the bottle cap and one side of the bottle were smashed and bashed. This is my first time with this great company, but this time I am not satisfied.
UPDATE: I could not expect more than great things about Fragrancebuy.ca. They refund me and understood my concern. Great customer service.

Date of experience: February 9, 2023
Michigan
1 review
0 helpful votes
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Outstanding authentic fragrances
July 17, 2024
Updated review

One reason I am a repeat customer is because of these are authentic fragrances and a great discount. Fragrancebuy has a customer for life!

Date of experience: July 7, 2024

OUTSTANDING!
March 28, 2023
Previous review

I was 100% satisfied with the whole process. The prices were fantastic, the scents were exceptional and the quality was legitimate. Although some websites do not sell legitimate scents, Fragrance Buy is 100% authentic. I will definitely be buying more from them.

Date of experience: March 28, 2023
Canada
1 review
0 helpful votes
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Awesome site to shop fragrances
November 8, 2022

Fragrancebuy has been an amazing site with a vast collection of designer, niche & indie fragrances, they have a great catalog & fast shipping, I have always been buying from them & they have the best discounted prices! Keep on rocking & killing it Fragrancebuy! Cheers & happy 9th anniversary

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
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First Buy - Outstanding experience
May 7, 2023

From a great price, to easy online ordering, to informative emails about the progress of my order, to the receiving my order in perfection condition (due to the great packaging), I had an outstanding first buy on Frangrancebuy.com! I'd definitely recomend them. I ordered Dior Homme Parfum; it smells great!

Date of experience: May 7, 2023
Washington
1 review
0 helpful votes
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Always a great experience.
May 25, 2024
Updated review

Price and selection are excellent with Fragbuy. I certainly consider them to be among the best sites for getting rare and hard to find frags at decent prices.

Date of experience: May 15, 2024

Always great options at excellent prices
February 12, 2023
Previous review

These guys get rare gems and discontinued fragrances and COULD gouge, but don't. They fight for the user. I am pretty fiercely devoted to FB at this point simply because they have demonstrated that they want to give consumers a fair option to buy fragrances at a good price. The selection is also unparalleled. The gems in my collection I got here because they were 1) actually in stock and 2) priced very well.

Date of experience: February 12, 2023
Poland
1 review
0 helpful votes
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Efficient service
May 10, 2024
Updated review

Perfume arrived quickly and in good order. I have never had any issues with fragrancebuy. Have used this company many times in the last couple of years. Recommend.

Date of experience: April 30, 2024

Quick response
November 11, 2022
Previous review

When I thought a package had gone missing, I reached out to fragrancebuy and they got to the bottom of what happened and responded within 24 hours. Great service!

Date of experience: November 11, 2022
Texas
1 review
0 helpful votes
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Perfection
September 11, 2024

Great price point. Shipped and received quickly. No complaints.

Date of experience: September 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great website to purchase from
September 11, 2024

Overall experience was good. I don't have any complaints about my purchase.

Date of experience: September 1, 2024
Canada
1 review
0 helpful votes
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Resealed fragrances/Tampered
July 26, 2023

Some of the fragrances that are sold on the website had been opened and resealed. Please check the cello wrap, it shouldn't have any sign that they were opened before and should have a tight seal. I had a recent issue when I bought a fragrance and it showed a sign that the cello wrap was opened before and resealed. In addition, upon checking the batch code on the bottle and box of the fragrance, both don't match. So please, double check any fragrance you're receiving. Good thing fragrancebuy has a good customer service and was able to return it.

Date of experience: June 26, 2023
Canada
1 review
0 helpful votes
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Great Value! Great customer service!
January 7, 2024

I have bought many times from FRAGRANCEBUY. Always a great value for what you spend. Four out of five of my fragrances in my most recent purchase smelled lovely. The fifth fragrance smelled off. FRAGRANCEBUY refunded me the full amount I paid for the fragrance, even though it was open. Great customer service, I will definitely purchase fragrances from this online company again.
Thank you!

Date of experience: December 15, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Lisa, we sincerely apologize for the scent issue you are experiencing and the disappointment and frustration this has caused.

We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.

We reached out via email, we kindly await your response on help@fragbuy.ca

Best regards,
The FragranceBuy Team