FragranceBuy has a rating of 4.7 stars from 7,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Love FragranceBuy! The selection and prices can't be beat and they have quick delivery. And they are Canadian to boot!
Quick shipping during the holidays. To the west coast of the US it takes about 10 days to reach me. I wish the frags I wanted didn't sell out so quickly and before the sales. My fault I guess for waiting for the sales.
I bought many about 6 fragrances from here and I saved a bunch on them, worth it. The most expensive one was oud wood from tom ford and saved about $30 on it, I think you save more with the clones/dupes
Excellent and authentic quality for the right price
Authentic quality products and expedite shipping. There is a lot of quality variety of perfumes to choose from
Quick delivery ad great fragrances. Highly recommend
Very nice product selection and super fast shipping!
Exceptional choices. Great prices. Very good Loyalty Program. Safe and Secure shipping.
Ive been a longtime customer and have always recommended you to family and friends when it comes to cologne and perfume purchases.
This is the second time my order has been sent to the wrong address and that ive had to go out of my way to get.
The first time was understandable but the second time, in good faith, i contacted you after receiving my refund despite having also received the package afterwards.
All im asking is for your good faith and professionalism in return. After making these continous mistakes, you then expect me to return it to fix your own mistakes which i would happily oblige had you at least offered some sort of apology outside of the lazy and easy apology message. It is a shame that this is all you have to offer for the inconvenience youve caused to a loyal customer.
The two products that I purchased were exactly as described. It is reassuring to know that I can purchase authentic, non-knock off fragrances at very competetive prices from FragranceBuy.ca. Packagaing and shipping times were both exceptional. I will definitely shop at FragranceBuy.ca again.
Highly recommended!
First time buyer, and I'm sorry to say that it was not a good experience at all. First, my order was delivered to the wrong address- this wasn't the company's fault. Eventually I received my perfume, but it was the incorrect perfume. I emailed customer service and they got back to me in a timely manner, however I was told that the tester I wanted was no longer available. I was given a few options which I was not happy with since none of the options ended and up with me receiving the perfume I ordered.
My tracking says it was delivered, but have yet to receive package. I just got another order, which I thought might have been combined, but it was indeed not. Not sure if I received incorrect tracking, but fedex has been no help, and have not received a reply from fragrancebuy support
Great prices coupled with great packaging... most places don't take the time to make the package presentable. They even included a Montale sample of Arabians! Fragrancebuy ca is super quick, even for international shipping. Couldn't ask for a better fragrance site.
This fragrance exceeded all my expectations, fabulous and perfect for anytime especially this time of year. Fragrance Buy is my go to site for my fragrance purchases. Excellent customer service and the fast shipping is amazing! Thank you FragranceBuy!
I have been purchasing fragrances for years but really got in to fragrances over a year ago and Fragrance Buy is my go to site for selection, quality, and exceptional customer service. Thank you!
Xerjoff's Starlight is a stellar fragrance and I'm was overjoyed to see it in stock so i quickly pulled the trigger! The shipping was fast and the product/presentation was what you always come to expect from the stellar house!
I was going to order from a different site then noticed the wait times on the order so I canceled and ordered from fragrancebuy instead and even after I miss ordered some product the people at FB helped me cancel that order and re order. I'm so happy with my purchase. Will be ordering again. Recommend to everyone.
I've been looking for the perfect scent for months now. I was so excited when I found exactly what I was looking for but shocked at the price. Needless to say finding it on frgrancebuy.ca made me so happy.
I placed my order for 6 colognes on Sunday the 22nd January 2023 which was delivered essentially 1 week later on Monday the 30th January 2023. The packaging was fantastic, and I even received a free sample cologne with my order which smells fantastic. The pricing on these colognes was better than any UK based discounter that I could find. Will definitely use these guys again. Thank you!
I have placed several orders with FragranceBuy.ca, over the last few months. Each order has arrived in 3-4 days, and they have arrived in perfect condition. I am very happy with the service and will place orders as the "need" arises.
Fragrancebuy is the only online place where I buy my Fragrances, they have so many hard to find perfumes at amazing prices. I get my fragrances so fast and they are always very well packaged. They have the best prices around!
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hi Usha, we truly apologize for the incorrect fragrance being shipped out and the packing error that occurred, we provided a full refund upon return and we await your reply on help@fragbuy.ca
Best regards,
The FragranceBuy Team