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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
458
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
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Fast, Reliable and Great Prices!
August 16, 2024

Love FragranceBuy! The selection and prices can't be beat and they have quick delivery. And they are Canadian to boot!

Date of experience: August 6, 2024
Utah
1 review
0 helpful votes
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They come through again
December 4, 2022

Quick shipping during the holidays. To the west coast of the US it takes about 10 days to reach me. I wish the frags I wanted didn't sell out so quickly and before the sales. My fault I guess for waiting for the sales.

Date of experience: December 4, 2022
Colorado
1 review
0 helpful votes
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Money saver
December 23, 2023

I bought many about 6 fragrances from here and I saved a bunch on them, worth it. The most expensive one was oud wood from tom ford and saved about $30 on it, I think you save more with the clones/dupes

Date of experience: December 23, 2023
Canada
1 review
0 helpful votes
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Authentic quality
September 12, 2024
Updated review

Excellent and authentic quality for the right price

Date of experience: September 2, 2024

Excellent
May 1, 2023
Previous review

Authentic quality products and expedite shipping. There is a lot of quality variety of perfumes to choose from

Date of experience: May 1, 2023
New Jersey
1 review
0 helpful votes
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Great experience
September 12, 2024

Quick delivery ad great fragrances. Highly recommend

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Excellent service
September 12, 2024

Very nice product selection and super fast shipping!

Date of experience: September 2, 2024
Ohio
2 reviews
0 helpful votes
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Best in Business.
September 12, 2024

Exceptional choices. Great prices. Very good Loyalty Program. Safe and Secure shipping.

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
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Disappointing experience
July 15, 2023

Ive been a longtime customer and have always recommended you to family and friends when it comes to cologne and perfume purchases.

This is the second time my order has been sent to the wrong address and that ive had to go out of my way to get.

The first time was understandable but the second time, in good faith, i contacted you after receiving my refund despite having also received the package afterwards.

All im asking is for your good faith and professionalism in return. After making these continous mistakes, you then expect me to return it to fix your own mistakes which i would happily oblige had you at least offered some sort of apology outside of the lazy and easy apology message. It is a shame that this is all you have to offer for the inconvenience youve caused to a loyal customer.

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
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Awesome
August 11, 2024

Package arrived very safe way and delivered at the given time. Perfume is authentic

Date of experience: August 1, 2024
Illinois
2 reviews
0 helpful votes
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Great Experience
June 20, 2023

The two products that I purchased were exactly as described. It is reassuring to know that I can purchase authentic, non-knock off fragrances at very competetive prices from FragranceBuy.ca. Packagaing and shipping times were both exceptional. I will definitely shop at FragranceBuy.ca again.
Highly recommended!

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
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Upset customer
October 21, 2023

First time buyer, and I'm sorry to say that it was not a good experience at all. First, my order was delivered to the wrong address- this wasn't the company's fault. Eventually I received my perfume, but it was the incorrect perfume. I emailed customer service and they got back to me in a timely manner, however I was told that the tester I wanted was no longer available. I was given a few options which I was not happy with since none of the options ended and up with me receiving the perfume I ordered.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Usha, we truly apologize for the incorrect fragrance being shipped out and the packing error that occurred, we provided a full refund upon return and we await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Colorado
1 review
0 helpful votes
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Haven't received order
January 17, 2023

My tracking says it was delivered, but have yet to receive package. I just got another order, which I thought might have been combined, but it was indeed not. Not sure if I received incorrect tracking, but fedex has been no help, and have not received a reply from fragrancebuy support

Date of experience: December 18, 2022
New York
2 reviews
1 helpful vote
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Amazing all around
February 13, 2023

Great prices coupled with great packaging... most places don't take the time to make the package presentable. They even included a Montale sample of Arabians! Fragrancebuy ca is super quick, even for international shipping. Couldn't ask for a better fragrance site.

Date of experience: February 13, 2023
Canada
1 review
2 helpful votes
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Amber Oud Tobacco Edition
October 7, 2023
Updated review

This fragrance exceeded all my expectations, fabulous and perfect for anytime especially this time of year. Fragrance Buy is my go to site for my fragrance purchases. Excellent customer service and the fast shipping is amazing! Thank you FragranceBuy!

Date of experience: October 7, 2023

Fragrance Buy is the best!
January 30, 2023
Previous review

I have been purchasing fragrances for years but really got in to fragrances over a year ago and Fragrance Buy is my go to site for selection, quality, and exceptional customer service. Thank you!

Date of experience: January 30, 2023
North Carolina
1 review
0 helpful votes
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Great fragrance and timely delivery
June 13, 2023

Xerjoff's Starlight is a stellar fragrance and I'm was overjoyed to see it in stock so i quickly pulled the trigger! The shipping was fast and the product/presentation was what you always come to expect from the stellar house!

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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So glad I switched to frag buy.
April 7, 2023

I was going to order from a different site then noticed the wait times on the order so I canceled and ordered from fragrancebuy instead and even after I miss ordered some product the people at FB helped me cancel that order and re order. I'm so happy with my purchase. Will be ordering again. Recommend to everyone.

Date of experience: April 7, 2023
Canada
1 review
0 helpful votes
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The perfect scent
February 16, 2023

I've been looking for the perfect scent for months now. I was so excited when I found exactly what I was looking for but shocked at the price. Needless to say finding it on frgrancebuy.ca made me so happy.

Date of experience: February 16, 2023
California
1 review
0 helpful votes
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Fantastic service - First time user from the US
February 1, 2023

I placed my order for 6 colognes on Sunday the 22nd January 2023 which was delivered essentially 1 week later on Monday the 30th January 2023. The packaging was fantastic, and I even received a free sample cologne with my order which smells fantastic. The pricing on these colognes was better than any UK based discounter that I could find. Will definitely use these guys again. Thank you!

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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My FragranceBuy experience
November 17, 2023

I have placed several orders with FragranceBuy.ca, over the last few months. Each order has arrived in 3-4 days, and they have arrived in perfect condition. I am very happy with the service and will place orders as the "need" arises.

Date of experience: November 17, 2023
Canada
1 review
0 helpful votes
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I Fragrancebuy
November 8, 2022

Fragrancebuy is the only online place where I buy my Fragrances, they have so many hard to find perfumes at amazing prices. I get my fragrances so fast and they are always very well packaged. They have the best prices around!

Date of experience: November 8, 2022