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FragranceBuy

How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
Follow Jorge O.
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I absolutely love it
February 5, 2023

I had this fragrance stolen last year at the hotel, so J decided to pull the trigger back again on it's a very lovely tobacco fragrance and I was so hesitant on but I couldn't resist anymore it's really potent sand sweet it should be a blind buy for anyone

Date of experience: February 5, 2023
Canada
1 review
0 helpful votes
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Always a great experience
January 4, 2023

I always have a great shopping experience with Fragrancebuy.ca they are such an amazing company. Thank you to everybody at Fragrancebuy because they always strive to have excellent customer service, fast shipping, great product selection, and just a great experience.

Date of experience: January 4, 2023
Canada
1 review
0 helpful votes
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Great customer service
April 6, 2023

The delivery was very quick which was nice. I had an issue with the product and let FracranceBuy know about it. I would get quick replies and they resolved the issue quite quickly. Their service lives up to their reputation.

Date of experience: March 7, 2023
Canada
1 review
0 helpful votes
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Always Very Satisfied with Fragrancebuy.ca
June 9, 2023

Fragrancebuy.ca has been my main go to fragrance online store for more than a decade now and I have never been disappointed with their customer service, their products and competative prices for them and to boot very fast shipping service.
Keep up the great job Fragrancebuy.ca.

Date of experience: June 9, 2023
Canada
1 review
0 helpful votes
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Excellent service
July 6, 2023

I ordered Narciso Rodriguez for her gift box for my wife's birthday. Got the box earlier than the given time. Original perfume at much lower than the market price. Really happy with my experience. As always, fragrancebuy met my expectations. Happy to be their regular customer.

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Fast, Reliable and Great Prices!
August 16, 2024

Love FragranceBuy! The selection and prices can't be beat and they have quick delivery. And they are Canadian to boot!

Date of experience: August 6, 2024
California
1 review
0 helpful votes
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PDM Layton exclusif
July 10, 2024

Perfect PDM Layton Exclusif 125 ml
Always reliable on their shipping estimates
Authentic products all the time
They are overwhelmed with orders but always try to send you updates when they restock and they are always accurate when they do that
The perfect experience

Date of experience: June 30, 2024
Utah
1 review
0 helpful votes
Follow lEe A.
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They come through again
December 4, 2022

Quick shipping during the holidays. To the west coast of the US it takes about 10 days to reach me. I wish the frags I wanted didn't sell out so quickly and before the sales. My fault I guess for waiting for the sales.

Date of experience: December 4, 2022
Canada
1 review
0 helpful votes
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Authentic quality
September 12, 2024
Updated review

Excellent and authentic quality for the right price

Date of experience: September 2, 2024

Excellent
May 1, 2023
Previous review

Authentic quality products and expedite shipping. There is a lot of quality variety of perfumes to choose from

Date of experience: May 1, 2023
New Jersey
1 review
0 helpful votes
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Great experience
September 12, 2024

Quick delivery ad great fragrances. Highly recommend

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Excellent service
September 12, 2024

Very nice product selection and super fast shipping!

Date of experience: September 2, 2024
Ohio
2 reviews
0 helpful votes
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Best in Business.
September 12, 2024

Exceptional choices. Great prices. Very good Loyalty Program. Safe and Secure shipping.

Date of experience: September 2, 2024
Canada
1 review
0 helpful votes
Follow Hadi F.
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Disappointing experience
July 15, 2023

Ive been a longtime customer and have always recommended you to family and friends when it comes to cologne and perfume purchases.

This is the second time my order has been sent to the wrong address and that ive had to go out of my way to get.

The first time was understandable but the second time, in good faith, i contacted you after receiving my refund despite having also received the package afterwards.

All im asking is for your good faith and professionalism in return. After making these continous mistakes, you then expect me to return it to fix your own mistakes which i would happily oblige had you at least offered some sort of apology outside of the lazy and easy apology message. It is a shame that this is all you have to offer for the inconvenience youve caused to a loyal customer.

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
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Shocker
July 5, 2024

Very impressed with the shopping package, the cologne packing and the products I ordered. Love the smell, the longevity and they are not over powering at all. 👌🏿👌🏿

Date of experience: June 25, 2024
Illinois
2 reviews
0 helpful votes
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Great Experience
June 20, 2023

The two products that I purchased were exactly as described. It is reassuring to know that I can purchase authentic, non-knock off fragrances at very competetive prices from FragranceBuy.ca. Packagaing and shipping times were both exceptional. I will definitely shop at FragranceBuy.ca again.
Highly recommended!

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
Follow Usha E.
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Upset customer
October 21, 2023

First time buyer, and I'm sorry to say that it was not a good experience at all. First, my order was delivered to the wrong address- this wasn't the company's fault. Eventually I received my perfume, but it was the incorrect perfume. I emailed customer service and they got back to me in a timely manner, however I was told that the tester I wanted was no longer available. I was given a few options which I was not happy with since none of the options ended and up with me receiving the perfume I ordered.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Usha, we truly apologize for the incorrect fragrance being shipped out and the packing error that occurred, we provided a full refund upon return and we await your reply on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Colorado
1 review
0 helpful votes
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Haven't received order
January 17, 2023

My tracking says it was delivered, but have yet to receive package. I just got another order, which I thought might have been combined, but it was indeed not. Not sure if I received incorrect tracking, but fedex has been no help, and have not received a reply from fragrancebuy support

Date of experience: December 18, 2022
New York
2 reviews
1 helpful vote
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Amazing all around
February 13, 2023

Great prices coupled with great packaging... most places don't take the time to make the package presentable. They even included a Montale sample of Arabians! Fragrancebuy ca is super quick, even for international shipping. Couldn't ask for a better fragrance site.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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So glad I switched to frag buy.
April 7, 2023

I was going to order from a different site then noticed the wait times on the order so I canceled and ordered from fragrancebuy instead and even after I miss ordered some product the people at FB helped me cancel that order and re order. I'm so happy with my purchase. Will be ordering again. Recommend to everyone.

Date of experience: April 7, 2023
North Carolina
1 review
0 helpful votes
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Great fragrance and timely delivery
June 13, 2023

Xerjoff's Starlight is a stellar fragrance and I'm was overjoyed to see it in stock so i quickly pulled the trigger! The shipping was fast and the product/presentation was what you always come to expect from the stellar house!

Date of experience: June 13, 2023

Overview

FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
479
value
311
shipping
312
returns
122
quality
305
This company responds to reviews on average within 2 days

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45 reviews
+127