Overview
FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I had some missing items from one order. It took one email to resolve the issue and fast
Very fast delivery
Genuine perfume
Cheaper than perfume store
Wasn't sure if the site was a scam or not, but I saw a couple ig accounts that I like following them so I went for it. So glad I did! Was able to pick up my favourite fragrance for a really decent price, and I'm so happy with it.
Perfect PDM Layton Exclusif 125 ml
Always reliable on their shipping estimates
Authentic products all the time
They are overwhelmed with orders but always try to send you updates when they restock and they are always accurate when they do that
The perfect experience
I got what I wanted at a great price, just wish they had more supply.
Love the smell but it's gone after about 30 minutes. Too much money spent on "perfume". The body shop has fragrance that last longer. Even bathroom fresheners last better.
Quick and efficient service. When I initially ordered I was a bit skeptical, as this was a new site with which I was not initially familiar. Despite this, I was able to order and receive my order in a timely manner. I'm very pleased with the fragrance as well.
Haven't found better prices anywhere and shipping, even from Canada is fast.
When not buying locally I do all my online shopping at FraganceBuy, I have the confidence that the products are not fake, orders are well packed and have great prices.
Received product well packed, as described, fast and in excellent condition.
Was able to get a I've been wanting for a while and at a great price. Shipping was quick and easy and product was as expected and authentic. Definitely will look for other fragrances to buy in the future.
Ordered pre Easter week, received it on Saturday to my great surprise expecting to have to wait till after the holidays.
The fragrance Boccanera is an absolute stunner, both in presentation and scent which shimmers off skin for 10+ hours. Can't recommend it enough!
Powdery and creamy leather vetiver that very wearable. The ink accord imparts a bit of a fresh metallic vibe. Excellent shipping experience BTW. Ty fragbuy!
Products arrived as described. Shipping a bit of a hassle but colognes are excellent quality at a better price.
I've ordered from fragrancebuy.ca,at least 30 fragrances, each time I've never had an issue. They're the best
I shop here for majority of all my products.they are well respected in the fragrance community. I love the loyalty program as well.
Got my package within the allocated time slot as told. The items were intact and the individual scents were exquisite. A recommended site for such purchases, all day.
I was so incredibly happy with my purchase of xerjoffs Alexandria II. My order arrived within 4-5 days of purchase which was amazing! And it came exactly as expected.
Fragrance Buy has been my go-to since picking up this crazy hobby a few months ago. Because of their selection and awesome prices, I have been able to pick far more fragrances than I would've been able to if I were shopping retail.
My items arrived late, maybe because of the 4th of July holiday, but other than that, I'm satisfied.
Great as usual.
Since the 1st time I used this website, I became frequent visitor and loyal customer.
One of the best websites, and recently it has been my number one reach when i search for the best deals.
The actual items I ordered arrived in great condition, so no problem with those. However, I was disappointed to find that the samples that were missed in one of my previous orders that were supposed to be added to this one did not make it into this latest package. I know they're just a few samples, but I received confirmation from the help email that they would be added to the order.
Edit: The fragrancebuy help team did reach out to me and they kindly refunded my shipping fee as a gesture of goodwill as well as offered me the samples on my next order. Many companies have minor misses like these, but the team at fragrancebuy seem to know how to get them resolved!
I love shopping with fragrance buy. I have ordered 2 large fragrance hauls and they have both arrived, with free shipping very fast at my door. Hands down they have the best prices out of most places I go through. Every once in awhile I have to shop around if something is out of stock or on the off chance I do find it cheaper at 1 of my other spots. I will continue to use fragrance buy and already have over $600 in my cart again. To some that's a lot of money, which it is but when you're getting multiple bottles of xerjoff and bond number 9 you can't beat the prices. Keep bringing the great deals, fast shipping, and great customer service and you have a customer for life.
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- Scarborough, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donna, we're sorry to hear about the scent issue you are facing and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team