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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
461
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Canada
1 review
0 helpful votes
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Shipping
October 25, 2023

I was told package was shipped and on its way within 1 hour then its postponed until next business day Other than that I'm quite happy with the company always seem to get product very quickly Just think the shipping company used should be more efficient. I think it shouldn't take 4 business days to deliver in the gta.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2023
Massachusetts
1 review
0 helpful votes
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Best online fragrance store ever
November 8, 2022

I'm a fragrance lover from Boston mass, and after I describe fragrancebuy my beautiful collection group so fast. Every week or month I ordered it something and they never disappointed me. Thank you fragrancebuy.

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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Best online discounter
July 28, 2023

I am extremely satisfied with FragBuy. I've found they have the best prices and selection in Canada. I have placed three orders from them so far, and the experience is invariably great: super fast shipping, very neat branded packaging, and products received as promised.
It's great that you can receive automated notifications when your sold out products come back in stock! You can also collect points for every purchase you make and cash them out as discounts for you next ones.

Date of experience: July 28, 2023
Virginia
1 review
0 helpful votes
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Excellent Experience
February 13, 2023

Thank you to the FragBuy team for an excellent experience! Everything from your product option and value to fast shipping, I am very pleased. The fragrance is wonderful! I will be a returning customer.

Date of experience: February 13, 2023
Tennessee
1 review
0 helpful votes
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Great stuff! It was fast
August 31, 2023

My fragrances reached my home really fast. I was surprised.
I ordered about 8 different fragrances and 1 of them was broken. The box had foam but they can't control how the boxes are handled.
They gave me a refund for that item and a free shipping code for my next purchase of any kind.

Date of experience: August 31, 2023
Illinois
1 review
0 helpful votes
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Wrong Fragrance but Issue has been fixed
January 20, 2024

I ordered boadicea complex 2020, I was sent boadicea complex the original. Totally different fragrance. Fragrance buy was quick to act and relieve the issues. Their service is fantastic and they understand how to find a resolution the right way. The thing I love about this company is that they stay in communication until the issue is fixed.

Thank you for finding a resolution and I'll happily shop here again.

Date of experience: December 27, 2023
Illinois
1 review
0 helpful votes
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Happy customer!
January 4, 2023

I've become a bit of a fragrance enthusiast over the last year or so, and fragrancebuy.ca has consistently had great prices, selection (just grabbed the wife a hard to find edp) and pretty good shipping too! 8 day delivery during the week of Christmas/New Year's?
I'll take it!

Date of experience: January 4, 2023
Canada
1 review
0 helpful votes
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Amazing packaging
August 21, 2024

Great price, fast shipping and excellent packaging! Thank you. Will buy again!

Date of experience: August 11, 2024
Canada
1 review
0 helpful votes
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Great
August 21, 2024

Great smell just like original and had fast delivery to me

Date of experience: August 11, 2024
Canada
1 review
0 helpful votes
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First purchase
August 21, 2024

Very easy to navigate through the fragrances, good selection, fast shipping

Date of experience: August 11, 2024
Iowa
1 review
0 helpful votes
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Another great purchase!
July 14, 2023

I only recently discovered Fragrancebuy. This was my second purchase. Both times everything arrived in a timely manner. Everything is always packaged perfectly! Great prices, great products, great everything! No complaints at all. Can't wait to place another order.

Date of experience: July 14, 2023
Canada
1 review
0 helpful votes
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Fast and reliable
June 10, 2023

Without any doubt Fragrancebuy is the best online fragrance store in Canada. Apart from their unbeatable prices, their customer service is also very responsive, if anything goes wrong with your order, they always try to find the best solution.

Date of experience: June 10, 2023
Canada
1 review
0 helpful votes
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Happy customer
October 2, 2023

I had a wonderful experience shopping on the website. It was easy to find what I wanted and place my order. The shipping was fast, and the perfume arrived in perfect condition. The loyalty program is a great bonus that makes me want to shop more. I'm very happy with my purchase and I recommend this website to anyone who loves perfume.

Date of experience: October 2, 2023
Missouri
1 review
0 helpful votes
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I am 100% satisfied
August 1, 2023

If you wanna buy something from here, just do it fragrancebuy is the way to go they have authentic fragrances with affordable prices and i am always satisfied with my purchase and i have never had any complaints either

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Never received my purchase
August 21, 2024

I want to said something different but.my purchase never was completed...

Date of experience: August 11, 2024
FragranceBuy K. FragranceBuy Rep
9 months ago

Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

District of Columbia
1 review
0 helpful votes
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Highly recommend
August 21, 2024

Received authentic product very quickly. Will be buying again from here.

Date of experience: August 11, 2024
Netherlands
2 reviews
0 helpful votes
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I'm 4 orders deep in the FragranceBuy world and have never been disappointed as of yet, everything is organized nicely on the site, all options show immediately on the pages of different fragrances I'm looking for. I can't complain about the free shipping with 5 bottles or more. The orders I've received arrive nicely packaged with a sample that seems to be based on my order selection, while I get notifications on order status and have had no issues. I'll be placing my 5th order in a few days because I need to expand my collection a little more.

Date of experience: July 8, 2023
Illinois
1 review
0 helpful votes
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Amazing as always
August 25, 2023

This site is the best discovery I've made of 2023 so far and seriously fueling my fragrance obsession. They have a good variety of designer and Niche houses, great selection, effective reminders for restock and great prices. Also, the delivery is quick and comes late enough so that I'm not missing it while at work.

Date of experience: August 25, 2023
Canada
2 reviews
0 helpful votes
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Random Purchase
October 31, 2022

The prices I thought were fantastic, so I decided to blind buy a couple fragrances. Shipping was fast, prices were great, no issues at all on this order. I will be ordering more fragrances in the future, I'm currently using thier wishlist along with the notify me when back in stock option, which is awesome.

Date of experience: October 31, 2022
Illinois
2 reviews
0 helpful votes
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Excellence!
March 20, 2023

My package arrived in excellent condition, as always. The fragrance is perfect and I enjoy the "sprays" program's benefits. This site is one of my top places to shop for fragrances. Thank you for your excellent service.

Date of experience: March 20, 2023