FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I was told package was shipped and on its way within 1 hour then its postponed until next business day Other than that I'm quite happy with the company always seem to get product very quickly Just think the shipping company used should be more efficient. I think it shouldn't take 4 business days to deliver in the gta.
I'm a fragrance lover from Boston mass, and after I describe fragrancebuy my beautiful collection group so fast. Every week or month I ordered it something and they never disappointed me. Thank you fragrancebuy.
I am extremely satisfied with FragBuy. I've found they have the best prices and selection in Canada. I have placed three orders from them so far, and the experience is invariably great: super fast shipping, very neat branded packaging, and products received as promised.
It's great that you can receive automated notifications when your sold out products come back in stock! You can also collect points for every purchase you make and cash them out as discounts for you next ones.
Thank you to the FragBuy team for an excellent experience! Everything from your product option and value to fast shipping, I am very pleased. The fragrance is wonderful! I will be a returning customer.
My fragrances reached my home really fast. I was surprised.
I ordered about 8 different fragrances and 1 of them was broken. The box had foam but they can't control how the boxes are handled.
They gave me a refund for that item and a free shipping code for my next purchase of any kind.
I ordered boadicea complex 2020, I was sent boadicea complex the original. Totally different fragrance. Fragrance buy was quick to act and relieve the issues. Their service is fantastic and they understand how to find a resolution the right way. The thing I love about this company is that they stay in communication until the issue is fixed.
Thank you for finding a resolution and I'll happily shop here again.
I've become a bit of a fragrance enthusiast over the last year or so, and fragrancebuy.ca has consistently had great prices, selection (just grabbed the wife a hard to find edp) and pretty good shipping too! 8 day delivery during the week of Christmas/New Year's?
I'll take it!
Great price, fast shipping and excellent packaging! Thank you. Will buy again!
Very easy to navigate through the fragrances, good selection, fast shipping
I only recently discovered Fragrancebuy. This was my second purchase. Both times everything arrived in a timely manner. Everything is always packaged perfectly! Great prices, great products, great everything! No complaints at all. Can't wait to place another order.
Without any doubt Fragrancebuy is the best online fragrance store in Canada. Apart from their unbeatable prices, their customer service is also very responsive, if anything goes wrong with your order, they always try to find the best solution.
I had a wonderful experience shopping on the website. It was easy to find what I wanted and place my order. The shipping was fast, and the perfume arrived in perfect condition. The loyalty program is a great bonus that makes me want to shop more. I'm very happy with my purchase and I recommend this website to anyone who loves perfume.
If you wanna buy something from here, just do it fragrancebuy is the way to go they have authentic fragrances with affordable prices and i am always satisfied with my purchase and i have never had any complaints either
I want to said something different but.my purchase never was completed...
Received authentic product very quickly. Will be buying again from here.
I'm 4 orders deep in the FragranceBuy world and have never been disappointed as of yet, everything is organized nicely on the site, all options show immediately on the pages of different fragrances I'm looking for. I can't complain about the free shipping with 5 bottles or more. The orders I've received arrive nicely packaged with a sample that seems to be based on my order selection, while I get notifications on order status and have had no issues. I'll be placing my 5th order in a few days because I need to expand my collection a little more.
This site is the best discovery I've made of 2023 so far and seriously fueling my fragrance obsession. They have a good variety of designer and Niche houses, great selection, effective reminders for restock and great prices. Also, the delivery is quick and comes late enough so that I'm not missing it while at work.
The prices I thought were fantastic, so I decided to blind buy a couple fragrances. Shipping was fast, prices were great, no issues at all on this order. I will be ordering more fragrances in the future, I'm currently using thier wishlist along with the notify me when back in stock option, which is awesome.
My package arrived in excellent condition, as always. The fragrance is perfect and I enjoy the "sprays" program's benefits. This site is one of my top places to shop for fragrances. Thank you for your excellent service.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Brigitte, we sincerely apologize for the package being returned to sender and for the frustration, inconvenience, and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team