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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
We monitor reviews for authenticity
I had a lot of distrust towards parcel forwarding services, so I wasn't thrilled about having to use one, but Forward2Me actually delivered and did so really transparent and authentic. Me personally wouldn't risk trying another because in worst case your parcel is just gone overseas.
Everything was very smooth and easy. I order a lot from the UK and set this up when tariff issues arose. I wasn't excited about the repackaging, but thankfully everything arrived safety.
Many thanks for the 5 star review. 😊
My package with Kirinite scales got stuck in customs and Jus was absolutely relentless to have it freed! New regulations and tariffs are confusing and responses from the place I bought it were rather slow but that is where Jus stepped in… She was in constant contact with me, the seller, and customs to have things done so the package would not be shipped back to the UK. She is true gem, dedicated, professional and most importantly effective in her work. There is a time difference between USA and UK but she made it non existent…responses to emails were instant… does she even sleep? I am completely satisfied with the way she helped me… if not for her I doubt this issue would have been resolved. She needs a promotion and big bonus because she is really dedicated to what she does! Thank you thank you thank you Jus… You are THE VERY BEST!
Thank you so much for taking the time to share your experience! We’re happy to hear how Jus went above and beyond to support you through the challenges with customs. She truly is a gem, and your kind words about her dedication, professionalism, and responsiveness mean the world to us.
Happy with product, happy with service. Simple to use! Will recommend to others, already did actually. Very satisfied!
Many thanks for the 5 star review. 😊
Nica at the German site and the team there are absolute stars.
I wasn't sure if a poster needed repacking to ensure it didn't get damaged on way to UK so I opted to give the site a call and spoke to Nica and expressed my concerns. Nica said she would check with the team and let me know.
I very quickly got a reply back confirming my suspicions.
Nica instructed the team to repack for me ensuring safest transportation as per their usual standard and my parcel is now shipped and on its way here.
Excellent job Nica and the German site team 👏👏👏
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
The service was truly excellent—professional, efficient, and customer-focused at every step. Highly recommended.
Many thanks for the 5 star review. 😊
Fast turnaround and kept me advised of every step. I won't hesitate to use their services again. True professionals. Thank you!
Thank you, John, for your kind words and for recognizing our commitment to timely updates. We look forward to continuing to providing you with exceptional service on your future shipments. Your trust means a lot to us!
Ordered something on Amazon US (only available there besides Walmart) and without forward2me no chance to send to Europe. So with the professional service (really nice support) I received my goods very fast with a fair price. All in all, happy to found this service and I will use it again for sure!
Thank you, Patrick, for your kind words and detailed feedback. We're glad to hear we could make your shopping experience smooth and look forward to continuing to support your future shipping needs. Your satisfaction means a lot to us!
I am very grateful to the company FORWARD2ME for solving my problem. I found myself in a major and difficult situation, and I truly appreciate the support and caring attitude of the entire FORWARD team. A special thank you goes to Kyla, who proved to be a very attentive and professional employee. Thanks to your quick and effective help, my issue was resolved in the best possible way, and finally, my package has arrived at its destination. I sincerely wish the whole team prosperity, continued success, and all the very best. With respect,
Irina
Thank you for sharing your feedback! We are delighted to hear about your positive experience with Kyla. ❤️
It has been a seamless experience. I as an American need all the help I can get with International packages. I recommend it for others.
Thank you, Betsy, for sharing your experience and recommendation. We're glad to hear things have gone smoothly and truly appreciate your trust in us as you navigate international packages. Please feel free to reach out anytime—we’re here to help!
C'était dans le cadre des préparatifs pour ma première commande. J'ai été bien reçu et bien orienté par Jamie. J'ai eu toutes les réponses à toutes mes préoccupations. Les réponses ont apporté des solutions à chacune de mes préoccupations.
Merci Forward2me Merci Jamie.
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jamie❤️
I compared similar services and, generally, online reviews of Forward2Me were positive. Took a chance and was happy enough with their service, I used them again a month or so later.
Michael, we're thrilled to hear you gave us a try and chose to return again — your trust means a lot to us. Thank you for appreciating the consistency and reliability we strive for every day. We look forward to continuing to provide the service you deserve!
The perfect solution for me. I buy mainly Pokemon items from the Pokemon Centers in UK and US. As an English collector from Switzerland, it's not that easy to get to stuff. My experience with Forward2me is fantastic. I had only one damaged product (repacking damage) and after getting in touch with Forward2Me, the complete amount was refunded to me. The value of the products as well as the service fees from Forward2Me. It's always a headache, if something goes missing or is damaged. But when the service is on this level, it really helps. I will keep using this service.
Thank you so much for your wonderful feedback! We're glad to hear that Forward2Me makes collecting Pokémon items from the UK and US easier for you.
I'm genuinely blown away by how fast and thoughtful the support was. The team didn't just solve my issue—they made me feel like my problem truly mattered to them. The response time was lightning fast, and the way they handled everything showed real care and professionalism. Special shoutout to Julie and the entire team—you guys are amazing. Thank you for turning a stressful situation into a smooth and positive experience. 🙌
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Julie❤️
Overall good but… Not worth it because of the price, even though the shipping and everything was fast. Otherwise very happy about the shipping times and the state of the package.
-unnecessary high costs for repacking (unpacking perfectly pacakged vinyl records into a box with loose items - vinyl records end up being damaged!)
-"repacking" is simply putting items in a big box -limited amount of delivery rates
Thank you for your message. The shipping cost was calculated based on the actual weight of 6.80 kg.
We understand your concerns regarding repacking and possible risks to items such as vinyl records. If you have a complaint about the damages please raise an issue at info@forward2me.com.
We understand this may not always be ideal, and your feedback is valuable as we continue improving our process to ensure safer handling and better shipping choices.
Kind regards,
Everything works as I'm expecting it to do. Services are simple and easy to use. That's the way I like things to be, Thanks
Thank you for sharing your experience, Christoph. I’m glad to hear everything met your expectations and that you found the process straightforward—that ease of use is exactly what we strive for. Please don’t hesitate to reach out if there’s anything more we can do to assist you.
I used the Tax free warehouse to forward my shipment, just to find out that the shipping fee is double the order value with no option to return the order to avoid the exuberant fees.
Hi Ahmed,
Thanks for the feedback.
The Tax Free warehouse, and we'd like to clarify its concept and purpose. The term 'Tax Free' pertains to the exclusion of additional sales tax from the item's purchase cost by the online retailer. Any retailer capable of shipping to Guernsey should not include the extra sales tax in the purchase price for an order or item.
For example, when you order from a mainland UK online retailer, you aren't obligated to pay the usual 20% UK sales tax included in the total purchase price. Retailers should deduct the sales tax either during checkout or after confirming delivery in Guernsey. Here is the link for more info https://www.forward2me.com/british-tax-free-warehouse/
The savings from the UK sales tax deduction can contribute to your final courier costs for shipping items to your international address. Ensure the total sales tax saving exceeds the difference in shipping costs from Guernsey compared to our mainland UK warehouse; otherwise, using the Tax Free warehouse might not be advantageous.
With UK warehouse - we offer DHL, UPS, FedEx and forward2me lite and lite X. DPD for EU countries like Germany, France and Netherlands.
With UK tax free warehaouse - we offer DHL and FedEx.
Furthermore, it's importnat to note that when you ship items from the UK Tax Free warehouse, you remain responsible for paying the duties and taxes once the shipment reaches its destination country.
The term "Tax Free" specifically pertains to the exclusion of certain sales taxes within the UK, but it does not imply exemption from duties and taxes imposed by the customs of the destination country, whether it be in the UK or Guernsey.
These charges are determined and levied by the customs authorities in the receiving country and are independent of the Tax Free status in the UK or Guernsey. It's important to factor in these additional costs to have a comprehensive understanding of the overall expenses associated with international shipping from our Tax Free warehouse.
I was so pleasantly surprised at how easy the process was to set up a Forward2Me account and use the service. I was notified of my shipment status all along the way. My package was delivered well packed and on time. I will absolutely use Forward2Me again now that I know how easy it is to ship from abroad!
Hi Michelle, thank you for sharing your experience! We’re thrilled to hear how smooth and frustration-free your shipment process was, and we look forward to helping with all your future shipments abroad. Your trust means a lot to us!
Got overcharged for a package that had arrived 40 days ago with no notification. Have to pay 40 dollars extra to get my baseball cap.
Hi Kair,
Thanks for the feedback.
We understand that you shipped from our USA Warehouse, since April 7,2025, all customers will need to upload a purchase invoice to verify the contents of their shipment. This is a simple step and can be done directly from your forward2me account. This has been communicated via email to every customers.
Moving forward, upload the invoice as soon as your package is shipped to the USA warehouse. If no invoice is provided, storage fees may apply until the package is processed. The invoice should include item details, quantities, values, and, optionally, the item URL. Following this process will help ensure your packages are ready to ship without delays. Please check this also https://www.forward2me.com/incoming-package/
Before shipping any packages from our USA warehouse, we recommend checking our Pricing Page: https://www.forward2me.com/pricing/this will help you choose the most cost-effective shipping option and avoid any unexpected charges.
Kind regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darius, thank you for sharing your honest feedback—I’m glad we were able to earn your trust through transparent and reliable service. We always strive to make every shipment smooth and secure, and we look forward to continuing to support your forwarding needs with the same care and authenticity.