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Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.
Forward2Me Reviews Summary
Forward2Me has a rating of 4.5 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
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I had a vinyl i wanted to purchase that was only available in the condition i wanted from a seller in the UK. Found Forward2Me via Google search.
Sign up was easy. User experience was very self explanatory. Processing was quick. I got my vinyl quick and with not much delay. Very pleased with my experience
I live in the USA and this site easily allows me to shop in the UK and Europe from merchants who won't ship to me. It has expanded my buying options
I was put in touch with Jane.
She listened to the elements I submitted to her and was concerned about the right solution.
Problem solved as if there never were…
Thanks to her and Forward2me.
I would like to thank Jane for her immediate reply and absolutely clear explanation about my situation. It was extremely helpful.
Hi Henrietta,
Thank you for your kind words and positive feedback. I'm happy to hear that Jane was able to provide you with an immediate and clear explanation regarding your situation.
We pride ourselves on delivering excellent customer service, and it's always rewarding to know when we've met our customers' expectations.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Best regards,
AF
I would like to thank to Jane for her immediate reply and very clear explanation about my situation. It was extremely helpful,
Jane was extremely helpful with my request. I have received an immediate and well-explained reply to my problem. Thank you!
It is rare that one gets a problem solved so quickly. In my mind, my response to the solution, "exactly, that will do it". Aimee responded to my message to help sort out a confusing situation. I was not sure if the package was mine and quite frankly, the issue should not happen. Usually, a support person will ask you lots of questions. I feel exhausted that I usually say ' forget it'. Sometime, you explain the situation, the person gives you a respond as if he/she had not read any of what you wrote.
Aimee first message began by describing the situation (the packages and their content). She sort outlined two options. One option was the solution. My reaction was " that's it, I like that".
This is what I call support. So thank you Aimee.
Hi Lionel,
Thanks for the feedback.
We understand that dealing with issues can be frustrating, and we appreciate you acknowledge our efforts in making the resolution process smooth for you.
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We value your business and look forward to continuing to meet and exceed your expectations.
Many thanks,
AF
They got the shipment and right away they informed me also they shipped it one day after I pay that it also good also it's an address in uk tax free that save money and the shipping to your destination country it's no so expensive (but not cheap either)
Hi Assaf,
Thank you for taking the time to provide feedback on your recent experience with our shipment process.
We appreciate your positive remarks regarding the swift dispatch of your shipment, and we're pleased to have been able to offer you the convenience of a tax-free address in the UK, ultimately helping you save on costs. We understand that shipping expenses can be a concern, and we strive to provide a balance between quality service and reasonable pricing.
If there's anything specific you think we can enhance or if you have any further comments, please don't hesitate to let us know. We look forward to serving you again in the future.
Thank you for choosing us!
Best regards,
AF
My experience was terrific. Regilyn was immediately helpful and her approach to me as a newbie most thoughtful. I like this company a lot already. A++
Hi Robert,
Thank you so much for your fantastic feedback! We are happy to hear that your experience with Forward2me was terrific and that Regilyn provided immediate and thoughtful assistance. It's wonderful to know that her approach made you feel comfortable as a newcomer to our services.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We are grateful for your trust in Forward2me and look forward to serving you with excellence in the future.
Thank you for choosing us as your forwarding partner!
Best regards,
AF
After having tried pretty much all the leading forwarders for many years, I am currently using only Forward2me. No need to look elsewhere - they have it all. Multiple locations in most major e-commerce countries (US, UK, Germany, Japan), competitive pricing, work with all major couriers, work fast, and even fill out the customs declaration for you (you just need to input the price). A real treat! Kudos to Regilyn from Customer Experience for assisting with the rare issue when it arises.
Hi Ido,
Thank you so much for taking the time to share your positive experience with Forward2me. We are delighted to hear that our forwarding services have met and even exceeded your expectations.
We greatly appreciate your acknowledgment of Regilyn from our Customer Experience team.
Thank you once again for choosing Forward2me as your preferred forwarding service. We look forward to continuing to meet and exceed your expectations in the future.
Best regards,
Aimee
All my concerns regarding my parcels sent to my US forward2me address were investigated by Girlie from Forward2me Customer Experience Team. She provided me with updates until my inquiry was totally investigated and solved. Very happy about cooperation with forward2me.
Hi Eriks,
Thank you for taking the time to share your positive experience with us. We are happy to hear that Girlie from our Customer Experience Team was able to address all your concerns regarding your parcels sent to your US forward2me address.
Your feedback is invaluable to us, as it helps us continually improve and deliver the best possible service to our customers. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.
Thank you for choosing forward2me.
Aimee
I am very grateful with the services provided to me especially Joyce, the way we communicated and how she handled my query. Excellent!
Hi Masego,
Thank you for taking the time to share your feedback! We're happy to hear that Joyce provided you with excellent service and effectively addressed your query. We'll be sure to pass along your kind words to her.
Your satisfaction is important to us, and we're grateful for your appreciation. Please don't hesitate to reach out if you need any further assistance in the future.
Many thanks,
Aimee
Joyce helped me addressing all your concerns. She was able to made things easy for me in handling shipping and packaging. I surely use this service again.
Hi David
Thank you for your positive feedback! I'm glad to hear that Joyce was able to address all your concerns and make the shipping and packaging process easier for you. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
Many thanks,
Aimee
Forward2Me is so professional and legit. There are 2 ladies in the US Wharehouse in Delaware that's Kat & Honey their assistance was invaluable.
Hi Francis,
It's wonderful to hear that you had a positive experience with Forward2Me and specifically received excellent assistance from Kat and Honey at their warehouse in Delaware. Thank you for taking the time to share your feedback, and if you have any further comments or questions, please don't hesitate to reach out.
Many thanks,
Aimee
I have received very fast customer support by Jane. The person I was talking with has been very friendly and understanding of my problem, and the information that I have gotten was very helpful, having solved my issue perfectly.
Hi Ivan,
Thank you so much for taking the time to share your positive experience with us! We're happy to hear that Jane provided you with fast and friendly customer support. It's always our goal to ensure our customers feel understood and valued. We're delighted to know that Jane was able to assist you effectively and resolve your issue satisfactorily.
Your feedback is greatly appreciated, and please don't hesitate to reach out if you need any further assistance in the future. We're here to help!
Warm regards,
Aimee
I had a question regarding my UK warehouse address. Customer support operator Kat responded and was ready to help with anything I was concerned about.
There was an issue with my package with the carrier, nica worked with me to get it resolved and my item was delivered!
Hi HW,
That's wonderful to hear! We're delighted that Nica was able to assist you effectively and resolve the issue with your package. Our team strives to provide excellent service, and it's always rewarding to receive positive feedback like yours. If you have any more concerns or need further assistance in the future, please don't hesitate to reach out. Thank you for taking the time to share your experience with us!
Many thanks,
Aimee
One of my forwarded packages got delayed at Customs and they were very helpful in chasing it up with the relevant courier.
She carefully informed me of the shipping status. A few hours later, I received a message saying it was ready to ship.
Great, friendly fast help. I had a tricky issue but they took care of everything so I could relax
It was fast. Nothing was broken. 10/10. The price was decent.
Hi Christopher,
Thank you for your positive feedback! We're delighted to hear that our service met your expectations in terms of speed, quality, and pricing. Your satisfaction is our priority, and we look forward to serving you again in the future.
If you have any further comments or suggestions, please feel free to share them with us.
Many thanks,
Aimee
Thanks for the wonderful work and quick response to my request
Hi Mohamed,
Thank you very much for your kind words and positive feedback! I'm delighted to hear that you were pleased with the work and the promptness of our response. Please don't hesitate to reach out if you have any more requests or questions in the future. We're always here to assist you.
Warm regards,
Aimee
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patrice,
Thank you for sharing your positive experience with Jane and Forward2me. We are delighted to hear that Jane took the time to listen to your concerns and worked towards finding the right solution for you. It's always our goal to provide excellent service and address any issues efficiently.
We appreciate your trust in Forward2me, and we're thrilled that your problem was resolved seamlessly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
Best regards,
AF