business logo of Forward2Me

Forward2MeReviews 1,970

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
How would you rate Forward2Me?
grey star
grey star
grey star
grey star
grey star

Forward2Me Reviews Summary

Forward2Me has a rating of 4.5 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
123
value
95
shipping
92
returns
40
quality
83
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Norway
1 review
0 helpful votes
Follow andy S.
Unfollow andy S.
Share Review
Report Review

Here you get help quickly and without any problems. I had a conversation with REGILYN who helped me quickly and very constructive. This is recommended!

Date of experience: April 8, 2024
A F. Forward2Me Rep
over a year old

Hi Andy,

Many thanks for the 5 star review for Regilyn!

TW
1 review
0 helpful votes
Follow CHING-HUI C.
Unfollow CHING-HUI C.
Share Review
Report Review

Good
April 7, 2024

Quick and no damage, will continue use it to forward my perfume.

Date of experience: April 7, 2024
Brazil
1 review
0 helpful votes
Follow Andréa N.
Unfollow Andréa N.
Share Review
Report Review

I've used the service three times to forward items from UK storage to my address in Brazil, and the experience it was always fast and efficient. I prefer to use DHL as a courier. The packages were carefully packed, and whenever I needed support or had questions, they responded quickly and accurately. I highly recommend it.

Date of experience: April 6, 2024
A F. Forward2Me Rep
over a year old

Hi Andrea,

Thanks for the feedback.

It's fantastic to hear that you've had consistently fast and efficient service with DHL for forwarding items from the UK to Brazil using our services.
If you ever need assistance with shipping or anything else in the future, feel free to reach out.

Many thanks,
Forward2me

Saudi Arabia
1 review
0 helpful votes
Follow SARA O.
Unfollow SARA O.
Share Review
Report Review

JOYCE and AIMEE
April 15, 2024

Great service and very smooth. I was responded to quickly, all my inquiries were answered quickly, and new updates were sent to me. Thank you, JOYCE and AIMEE.

Date of experience: April 5, 2024
A F. Forward2Me Rep
over a year old

Hi Sara,

Many thanks for the 5 star review for Joyce and Aimee.

Italy
1 review
0 helpful votes
Follow Hasan C.
Unfollow Hasan C.
Share Review
Report Review

Good support
April 15, 2024

Nica was a great support she did helped me alot you just need to be careful if your items has batteries or not

Date of experience: April 5, 2024
A F. Forward2Me Rep
over a year old

Hi Hasan,

Many thanks for the 5 star review for Nica!

GB
1 review
0 helpful votes
Follow Agustina D.
Unfollow Agustina D.
Share Review
Report Review

Seriously I have nothing bad to say about Forward2me. I wish I knew about them before! For a long time I've been wanting to buy from this Japanese small business website. It's a japanese girl that makes very limited quantity items and very rare one of a kind. I could never buy from her website because she only ships to japan. Then one day I googled how to buy from japan and ship to Uk! Everything with Forward2me has been so easy! As soon as they receive my parcel they let me know straight away and they ship it to me same day or the day after, and depending the shipping option you choose the parcel gets to your home so quickly is actually insane. I think i choose the 3 day delivery and UPS delivery it so fast with tracking updates and everything^_^ Consolidating items is the best option for cheaper shipping. I love Forward2me and I will use it forever^_^

Date of experience: April 5, 2024
A F. Forward2Me Rep
over a year old

Hi Agustina,

Thank you so much for your wonderful feedback!

It's always our goal to make international shopping as easy and convenient as possible, and we're delighted that we could assist you in purchasing from your favorite Japanese small business website.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Forward2me!

Brazil
1 review
0 helpful votes
Follow Claudio A.
Unfollow Claudio A.
Share Review
Report Review

Great product support
April 14, 2024

I had an issue shipping an item that had a battery

KAT from the US warehouse was very helpful and patience in solving the issue

Date of experience: April 4, 2024
A F. Forward2Me Rep
over a year old

Hi Claudio,

Many thanks for the 5 star review!

New Zealand
2 reviews
0 helpful votes
Follow Alun T.
Unfollow Alun T.
Share Review
Report Review

Good customer service if anythig goes wrong.
April 14, 2024

The shipping price is good, and the option to combine packages removing the outer box, all together in one box is cool. Occasionally there have been problems like mislaid parcels, however the customer service department do their best to resolve any issues. So, overall, I would recommend them.

Date of experience: April 4, 2024
Italy
1 review
0 helpful votes
Follow Riccardo N.
Unfollow Riccardo N.
Share Review
Report Review

Great experience
April 14, 2024

Everything went smooth. I have been able to buy what I wanted, even when the shipping to my country is not possible. Very good service.

Date of experience: April 4, 2024
A F. Forward2Me Rep
over a year old

Hi Riccardo,

Many thanks for the 5 star review!

Gibraltar
1 review
0 helpful votes
Follow Sam A.
Unfollow Sam A.
Share Review
Report Review

Always delivers.
April 14, 2024

I've been using Forward2me to repackage and forward my deliveries via the UK and more recently the USA for a long time and the service has never failed to deliver. Excellent all around.

Date of experience: April 4, 2024
A F. Forward2Me Rep
over a year old

Hi Sam,

Many thanks for the 5 star review!

Japan
1 review
0 helpful votes
Follow Noriyuki N.
Unfollow Noriyuki N.
Share Review
Report Review

From Germany to Japan
April 14, 2024

Nica was very helpful and shipped my Polish purchases safely to Germany and then safely to Japan. I would like to use your service again. Thank you very much.

Date of experience: April 4, 2024
A F. Forward2Me Rep
over a year old

Hi Noriyuki,

Many thanks for the 5 star review for Nica!

Czechia
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Excelent support
April 14, 2024

Good morning,

Thank you for this experience, goods arrived on time and without any damage. Next time I will use your services again.

Have a good day

David

Date of experience: April 4, 2024
A F. Forward2Me Rep
over a year old

Hi David,

Many thanks for the 5 star review!

Puerto Rico
1 review
0 helpful votes
Follow Carlos Q.
Unfollow Carlos Q.
Share Review
Report Review

Forward2me is great!
April 13, 2024

Jane helped me to understand how I can forward packages with their company. They were very helpful in explaining everything and helping get my order sorted out fast.

Date of experience: April 3, 2024
A F. Forward2Me Rep
over a year old

Hi Carlos,

Many thanks for the 5 star review for Jane!

North Carolina
1 review
0 helpful votes
Follow Douglas U.
Unfollow Douglas U.
Share Review
Report Review

Fast repack and ship.
April 13, 2024

More expensive than estimated. Reliable service. Makes shopping globally a confident experience, broadening access to designer offerings.

Date of experience: April 3, 2024
A F. Forward2Me Rep
over a year old

Hi Douglas,

Many thanks for the 5 Star review!

Saudi Arabia
1 review
0 helpful votes
Follow Abdulaziz L.
Unfollow Abdulaziz L.
Share Review
Report Review

Request
April 12, 2024

I appreciate the service and support for your work specially joyce

Date of experience: April 2, 2024
A F. Forward2Me Rep
over a year old

Hi Abdulaziz,

Many thanks for the 5 star review for Joyce!

BN
1 review
0 helpful votes
Follow Xaironney G.
Unfollow Xaironney G.
Share Review
Report Review

Top notch!
April 10, 2024

Regilyn (UK warehouse) helped me to changed one of my Shopping Assistant order, that's a 5 stars service right there!

Date of experience: March 31, 2024
A F. Forward2Me Rep
over a year old

Hi,
Many thanks for the 5 star review for Regilyn!

Germany
1 review
0 helpful votes
Follow peter U.
Unfollow peter U.
Share Review
Report Review

The best
April 8, 2024

All, very good,
Sehr zu empfehlen und immer wieder gerne und leicht

Date of experience: March 29, 2024
A F. Forward2Me Rep
over a year old

Hi Peter,

Many thanks for the 5 star review!

Japan
1 review
0 helpful votes
Follow Hitoshi R.
Unfollow Hitoshi R.
Share Review
Report Review

Customer service from JANE
April 7, 2024

Her assistance was really helpful and quick.
I was fully satisfied with her performance.
Thank you Jane!

Date of experience: March 28, 2024
A F. Forward2Me Rep
over a year old

Hi Hitoshi,

Many thanks for the 5 star review for Jane!

France
1 review
0 helpful votes
Follow Djamel N.
Unfollow Djamel N.
Share Review
Report Review

A very helpful customer support.
April 7, 2024

Regilyn Sevillo was very helpful in trying to find a solution for the shipment of a large and heavy item. This was my first experience with Forward2me. As advised by Regilyn it's best to consult them first prior to sending them a bulky package to find out about feasibility and shipment cost.

Date of experience: March 28, 2024
A F. Forward2Me Rep
over a year old

Hi Djamel,

Many thanks for the good review for regilyn assistance!

AE
1 review
0 helpful votes
Follow Fatma B.
Unfollow Fatma B.
Share Review
Report Review

5 stars
April 7, 2024

Thank you so much Regilyn from japan warehouse I had aproblem combining my packages and she solved my issuse immediately, and I would recommend forward2me if you shopping online, I don't have any issue using it, they are so professional.

Date of experience: March 28, 2024
A F. Forward2Me Rep
over a year old

Hi Fatma,
Many thanks for the 5 star review for Regilyn!