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Forward2MeReviews 1,970

4.5

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From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
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Forward2Me Reviews Summary

Forward2Me has a rating of 4.5 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
123
value
95
shipping
92
returns
40
quality
83
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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The UI isn't intuitive, but the service is everything I'd want from the logistical standpoint: consistent updates for every step of the process and clear lists of options where decisions had to be made. I look forward to my next opportunity to use this service.

Date of experience: May 8, 2024
A F. Forward2Me Rep
over a year old

Hi Philip,

We're delighted to hear that our service met your logistical needs and provided consistent updates throughout the process. We understand your concern about the UI and are constantly working on improvements to make it more intuitive and user-friendly. Thank you for sharing your experience with us.💖

North Macedonia
1 review
0 helpful votes
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Great customer service
May 17, 2024

Miss Jane is doing an excellent job by guiding me through the process to ship my goods.
Thank you for your professionalism and patience that requires your job. Honestly! Good job. 👍

Date of experience: May 7, 2024
A F. Forward2Me Rep
over a year old

Hi Hosue,

Thank you so much for your kind words! We're happy to hear that Jane provided you with excellent guidance and assistance throughout the shipping process. Thank you for sharing your experience with us.💖

South Africa
1 review
0 helpful votes
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Excellent Service
May 16, 2024

Forward2Me provided me with excellent, fast and well communicated service. I am really impressed.

A special word of thanks to Jane at Customer Service. Your feedback and follow up on my shipment was excellent.

Date of experience: May 6, 2024
A F. Forward2Me Rep
over a year old

Hi Andries,

Many thanks for the 5 star review for Nica and Joyce :).

Portugal
1 review
0 helpful votes
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Very Satisfied
May 16, 2024

Fantastic service. They didn't answer my call the first time and I asked them to call me back. Regilyn called me back was super friendly, helpful and efficient. She solved my problem right away. Very satisfied with the service and highly recommend.

Date of experience: May 6, 2024
A F. Forward2Me Rep
over a year old

Hi Anabela,

That's wonderful to hear! 💖 Thank you for sharing your experience with us.We're happy that Regilyn could assist you promptly and efficiently. Many thanks!

GB
1 review
0 helpful votes
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Thanks
May 15, 2024

Great, Prompt, Accurate.

I found this company very helpful on getting something delivered, it arrived promptly, And, With Good Service.

Date of experience: May 5, 2024
A F. Forward2Me Rep
over a year old

Hi Oliver,

Thank you for taking the time to share your feedback with us! We're happy to hear that you had a positive experience with our delivery service. We appreciate your support!

Oman
1 review
0 helpful votes
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Very nice service
May 13, 2024

I'm so happy to deal with such company re-shipping to any country around the world. They got fast response in what's-up app for any inquiries regard your shipment👌.
I would thank JOYCE from York HouseGreen Lane West PRESTON which answered all my questions.Now I'm waiting them to make my shipment ready to be sent to me.

Date of experience: May 3, 2024
A F. Forward2Me Rep
over a year old

Hi AR,

Many thanks for the 5 star review for Joyce!

California
1 review
0 helpful votes
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I'm thankful for this service.
May 11, 2024

I'm very thankful for this service, they have been reliable for me so far.

Date of experience: May 1, 2024
Australia
1 review
0 helpful votes
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US customs
May 10, 2024

Was unable to ship out of the US but a way was found for my items to be delivered to friends for me to pick up when on holidays in a months time, Jane from customer service help me through this situalion.

Date of experience: April 30, 2024
A F. Forward2Me Rep
over a year old

Hi Anthony,

Many thanks for the 5 star review for Jane!

Japan
1 review
0 helpful votes
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I made a good purchase
May 10, 2024

I made a good purchase. Customer support was very helpful and accommodating my needs.

Date of experience: April 30, 2024
A F. Forward2Me Rep
over a year old

Hi Atsushi,

Many thanks for the 5 star review!

Latvia
1 review
0 helpful votes
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Great service!
May 7, 2024

Thanks to the customer service agent Joyce! Very helpful service. :)

Date of experience: April 27, 2024
A F. Forward2Me Rep
over a year old

Hi Roman,

Many thanks for the 5 star review for Joyce!

California
1 review
0 helpful votes
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I used this platform to transport to China, and their service gave me confidence. I would like to thank Jane and Honey for their continuous follow-up. I received the goods in 7 days and I am very satisfied!

Date of experience: April 25, 2024
A F. Forward2Me Rep
over a year old

Hi Linqiang,

Many thanks for the 5 star review for Jane and Honey!

GB
1 review
0 helpful votes
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The customer service assistant, Kat who is based in the UK, was extremely helpful and professional. She went out of her way to give me advice about shipping my parcel from Europe to the UK. An excellent service!

Date of experience: April 24, 2024
A F. Forward2Me Rep
over a year old

Hi Denise,

Many thanks for the 5 star review for Kat!

California
1 review
0 helpful votes
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Great Service
May 7, 2024

Have used them for five separate shipments. Very pleased to be able to get items that I would not have been able to, or at a much cheaper cost by consolidating the shipping.

Date of experience: April 23, 2024
A F. Forward2Me Rep
over a year old

Hi David,

Many thanks for the 5 star review!

Germany
1 review
0 helpful votes
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Great customer support
May 7, 2024

The support was very helpful and resolved my problem so fast. Special thanks to Regilyn for helping me to find my order that wasn't't shown on the website.

Date of experience: April 23, 2024
A F. Forward2Me Rep
over a year old

Hi Leon,

Many thanks for the 5 star review!

Australia
1 review
0 helpful votes
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Quick on forwarding of parcel
May 7, 2024

Easy to set and parcel was sent to me in Australia very quickly

Date of experience: April 22, 2024
A F. Forward2Me Rep
over a year old

Hi Matthew,

Many thanks for the 5 star review!

Washington
1 review
0 helpful votes
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Very pleased
May 7, 2024

This was my first time using a forwarding service, and I was a little nervous about how it would work. But it's been great, and I'm really pleased! I do think their website could be a little more straightforward and easier to into use (it's quite confusing at first!), but once I did it a few times, it was much easier. I highly recommend Foward2Me!

Date of experience: April 22, 2024
A F. Forward2Me Rep
over a year old

Hi Stacie,

Many thanks for the 5 star review!

Italy
1 review
0 helpful votes
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Ups standard singolo
May 2, 2024

Ottimo servizio molto gentili e precisi nel dare informazioni utili

Date of experience: April 22, 2024
A F. Forward2Me Rep
over a year old

Hi Giacomo,

Many thanks for the 5 star review!

Croatia
1 review
0 helpful votes
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Excellent service
May 2, 2024

I used this service from UK to Croatia before, and now star to use German Warehouse too.
Even one of my Package was lost, they found it very fast. Delivery from Germany after combine and repack comes very reasonable and Parcel comes very fast.
Totally recommended service.

Best regards

Darko

Date of experience: April 22, 2024
A F. Forward2Me Rep
over a year old

Hi Darko,

Many thanks for the 5 star review!

Germany
1 review
0 helpful votes
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Good Customer Service
May 1, 2024

Had a few problems but customer support solved them.

Date of experience: April 21, 2024
A F. Forward2Me Rep
over a year old

Hi Esad,

Many thanks for the 5 star review!

Ohio
1 review
0 helpful votes
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Fast and hassle free
April 30, 2024

Forward2Me was fast and hassle free, really exceeded expectations. I'm a nervous buyer, but Forward2Me took great care and did not let me down. I've used a couple of times now to ship to USA and extremely happy.

Date of experience: April 20, 2024
A F. Forward2Me Rep
over a year old

Hi Anthony,

Many thanks for the 5 star review!