Overview
Forward2Me has a rating of 4.5 stars from 1,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.
Item delivery was as promised. There was quite some delay in consolidating my packages and the shipping costs were slightly higher than some of the forwarding services I use regularly from the US and other parts of Europe.
As a new person to this site, I found it not the easiest to navigate in respect of various steps to follow. My package somehow had the wrong address from the German retailer but luckily located by someone called Honey for which I gave a good review. I wasn't aware of the process for 'package in box' as this wasn't clear & only after watching a grainy video, I knew what to do. I had previously locked in a price with one of the couriers listed but in the end could not access this site. I checked with UPS for updates & was not aware that my package went to Poland which is why it took quite a while.
Once my order arrived at forward2me it was dispatched to me the following day. Was very pleased with the turn around, will definitely use this service again.
Fast, easy and great communication. Website is self explanatory and will use again in the future.
Many thanks for the 5 star review. 😊
Joyce was great, provided step by step instructions for my query, resolved in a matter of minutes.
Great service.
Many thanks for the 5 star review for Joyce❤️
Got a parcel forwarded to the UK to US, the entire experience was perfect. You can combine packages for a smaller shipping fee, if you are getting multiple. They also log every item in your parcel for your viewing so you can make sure everything you ordered is there. After being combined everything was really well packed and arrived quickly! Would use this service again 10/10
Thank you for a great job and thanks especially to Nica who helped us with our problems! Looking forward to our next deliveries!
That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️
Julie was a big help with my query. She was very patient and understanding and my issue was resolved quickly.
Many thanks for the 5 star review for Julie❤️
Regardless of their backlog, Forward2Me are always very quick to process my items to shipping. Consolidated purchases are packed very well.
Many thanks for the 5 star review. 😊
I am very satisfied with the support provided by Forward2Me to get my packages from the UK delivered to me in continental Europe. The service was efficient and stress free. Joyce and Nica were particularly helpful in answering all my questions and provided excellent customer service.
Many thanks for the 5 star review for Nica and Joyce.❤️
The customer service assistant, Kat who is based in the UK, was extremely helpful and professional. She went out of her way to give me advice about shipping my parcel from Europe to the UK. An excellent service!
Hi Denise,
Many thanks for the 5 star review for Kat!
Joyce and Nica have made this entire experience so easy for me! They have been both kind and helpful, and most of all so patient with me and my requests! Also, they've been so fast with everything, it only took a day and a half to do everything. Would definitely recommend!
Many thanks for the 5 star review for Nica and Joyce❤️
Very smooth transaction. Clear instructions for forwarding my Christmas presents from London
To U.S.
Many thanks for the 5 star review. 😊
Although my experience hasn't been very smooth at first (high delivery cost as a deodorant in my order counter as "a dangerous good"), the customer service has been exceptionally quick and responsive.
Jane has been so helpful in attending my query and she made me to feel I'm part of Forward2me. She really deserve five star today.
I recommend Forward2me to anyone in the world to ship through their convenient strategic warehouses.
Hi Stephen,
Many thanks for the 5 star review!
I was unfortunate to receive an additional gift (5ml vial of perfume) from the seller to me that now had caused my parcel to be declared as containing dangerous goods, which it originally isn't!
Luckily, kat was able to help save the day by getting the warehouse boys to help remove that vial of perfume and hence saving the day!
You're a wonder, kat!
Many thanks for the 5 star review for Kat❤️
Forward2Me was fast and hassle free, really exceeded expectations. I'm a nervous buyer, but Forward2Me took great care and did not let me down. I've used a couple of times now to ship to USA and extremely happy.
Hi Anthony,
Many thanks for the 5 star review!
Joyce in the UK warehouse was really helpful and quick to answer questions. I will use forward2me again - great experience!
Many thanks for the 5 star review for Joyce❤️
I am very satisfied with the breadth of services provided by this company Forward2Me and I am grateful to "HONEY" for their quick response.
Many thanks for the 5 star for Honey review.
I've used the service three times to forward items from UK storage to my address in Brazil, and the experience it was always fast and efficient. I prefer to use DHL as a courier. The packages were carefully packed, and whenever I needed support or had questions, they responded quickly and accurately. I highly recommend it.
Hi Andrea,
Thanks for the feedback.
It's fantastic to hear that you've had consistently fast and efficient service with DHL for forwarding items from the UK to Brazil using our services.
If you ever need assistance with shipping or anything else in the future, feel free to reach out.
Many thanks,
Forward2me
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- Preston, Lancashire, United Kingdom
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Business History
With a range of services like parcel consolidation, personal shopping, repacking, and return handling, Forward2me helps customers reduce shipping costs and simplifies the often complex process of international shipping regulations. We prides on transparency, efficiency, and customer satisfaction, ensuring a seamless experience for global shoppers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Linda,
Thank you for taking the time to share your feedback with us regarding your recent experience with Forward 2 Me. We appreciate your honest review and your insights on how we can improve our service.
We're glad to hear that your item was delivered as promised, although we apologize for any delay in consolidating your packages. We understand the importance of efficiency and will certainly take steps to streamline our processes to ensure a smoother experience for you in the future.
Regarding shipping costs, we strive to offer competitive rates while maintaining the quality of our service. We understand that there may be fluctuations in pricing compared to other forwarding services, and we're committed to continually evaluating and adjusting our pricing structure to remain competitive in the market.
Your feedback is invaluable to us as we work to enhance our services and meet the needs of our customers more effectively. If there's anything specific you'd like to address or if you have any further suggestions, please don't hesitate to reach out to us.
Thank you once again for choosing Forward 2 Me, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Regilyn