• ForDog Trainers

Overview

ForDog Trainers has a rating of 2.9 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ForDog Trainers most frequently mention credit card, and tracking number problems. ForDog Trainers ranks 40th among Pet Supply sites.

  • Service
    16
  • Value
    14
  • Shipping
    16
  • Returns
    14
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
11
See all photos

What reviewers want you to know

Positive highlights

  • I had spoken numerous times with Customer Service to establish properly sized harnesses for my 32-lb.
  • I purchased a leather harness for my lab from fordogtrainers.com and could not be more pleased with the quality!

Critical highlights

  • I placed my order on 11/4, UPS label was created on 11/5, it's 11/10 and guess what, that order still has not shipped!
  • Well, it has been over 10 days and no return label has been sent as was promised.
How would you rate ForDog Trainers?
Top Positive Review

“Thanks FDT!”

Timmi T.
1/27/22

Thanks FDT! We've already seen amazing results. I cannot say that this is a bad company. On the contrary, it is the perfect solution for our pets.

Top Critical Review

“Scam: after purchased no more news”

T M.
1/29/24

Ive saddly bought for 200 USD or dogs equipment. After payment (the only smooth process workign with this web site!) I never get any news / fedback but only an email to contact (which of course never answer any inquiry). Definitly a scam and no way Ill get refund my 200 USD. AVOID!

Reviews (75)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) order (33) leather harness (4) 10 days (3) credit card (5) 24 hours (3) customer support (4) 2 weeks (3)
Thumbnail of user garys233
2 reviews
13 helpful votes
September 26th, 2017

Good products. So if you know exactly what you want you are ok but if you need customer support its not going to happen. Tried countless,(at least 10 times), to contact to return an item that was misrepresented on the website. I called during the designated hours as stated by their answering machine but nobody ever picked up the phone. I always recommend their products to friends BUT always remind them what happened to me that their customer service doesn't exist as it is nonexistent.

Thumbnail of user guyk9
Guy K. – ForDog Trainers Rep

Hi Gary,
Thank you for taking time to review FDT company.
Unfortunately, I left you a couple of private messages and got no reply. I wanted to understand what time and when you called and see why your call wasn't answered by our support team.
Our support works at designated time.
Here is the schedule.

Hours of Operation for phone support (EST - Eastern Standard Time)
Mon-Thu: 9:00AM - 3:00PM
Friday: 9:00AM - 1:00PM

If you decide to share details I will be happy to solve the issue. Thank you once again!

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From the business

Get Today High Quality Exclusive Dog Items - Dog Collars, Dog Leashes, Dog Harnesses, Dog Muzzles. Fordogtrainers produces and offers dog item for professional dog training and for ordinary dog owners. You can browse our huge selection and find appropr...

Company Representative

Thumbnail of user guyk9
Guy K.
Typically does not respond to reviews

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