ForDog TrainersReviews 76

Purchased a jump on the site listed on sale. Contacted via email by site. Told out of stock. Could pay another 200 dollars for a different one or wait a month or two to produce. I said I would wait the month or two. Month goes by. Contacted and asked for another 56 dollars for shipping (already paid 18 dollars for shipping) due to weight and dimensions... Meanwhile the jump has never come off the site or gone off sale the entire month. When I asked why I now have to pay almost 80 dollars for shipping on an item they knew the weight and dimensions for the entire month I waited no answer was provided, nor was an answer given as to why the item was still on the site for sale, be careful ordering, I am doubtful I would have received item, went for a refund from my card instead of paying more than triple for shipping.

Ive saddly bought for 200 USD or dogs equipment.
After payment (the only smooth process workign with this web site!) I never get any news / fedback but only an email to contact (which of course never answer any inquiry).
Definitly a scam and no way Ill get refund my 200 USD.
AVOID!

Wat een oplichters zijn jullie.

Iemand laten betalen voor een geleidentuig
Niks laten horen
Dan eerst zeggen dat er vertraging in zit
( na contact met PayPal)
En dan zeggen dat geld wordt terug gestort
Is nooit gebeurd

En met een bericht dat jullie opnieuw sturen als na aankomst betaal.
Er is betaald
Zelfs met bevestiging van PayPal blijven jullie stil

Oplichters bah bah

Kwaliteit is goed, maar alles komt uit Israel. Kreeg een naheffing over mijn bestelling van FedEx. Thanks Guys

Will not accept credit card payments and will try to scam you out of your money by requesting an unsecured bank payment. Customer service is deplorable and I will NEVER EVER do business with these crooks again.

Thanks FDT! We've already seen amazing results. I cannot say that this is a bad company. On the contrary, it is the perfect solution for our pets.

I purchased a muzzle I had to measure my dog for. The straps are 4" too short and I've reached out to them twice by email... no number listed. I have not gotten a response in a week. It was a $60 muzzle and all they need to do is send me longer straps. Very disappointed since I waited a month to get it.

I would recommend FDT Company to any dog trainer. They have the best quality supplies and their customer service is outstanding. It's been a few years since I've used them but I still recommend them to friends and they always seem to be happy with the service and products!

The best brand for professional dog equipment.
Great for service and shipping.
My dog and I are very glad we use FDT equipment

I'm sure the quality of the muzzle is good, but the customer service is beyond deplorable. They refuse to send me the muzzle I ordered. At first I was fine to do an exchange to the right size, however, I have gotten to the point that I no longer want to give this company my money and it seems they are making the refund process extremely difficult. Do not waste your time with such terrible customer service.

I emailed them over a week ago, their response was they would get back to me regarding the problem and to this date no response. Their leather and the rivet snapped.at the top of the muzzle upon pressure almost causing a potential disaster and they DO NOT CARE and evidently DO NOT STAND BEHIND THEIR PRODUCT. What a shame because this could be a potentially great company. My husband did a better job of fixing this product to hold them they did below left repaired and right their product

I was looking for very good dog nuzzles, the website looked good and legit from ForDog Trainers. There was a good guide for the measurements and I liked all the details. There was something about that you have to sent an extra email so the order would be sent in express. I ordered the nuzzles and sent to different email addresses the request for Express. After waiting for a week I contacted them, which was not easy finally Facebook messenger worked. They sent me an tracking code, I found out that the company is somewhere on the end of a donkey trail in Belarus? Strange because I paid to an Israeli Company? The confirmed to me that it is express, but later it was NOT?, anyway3 weeks later I am still wafting. Now the informed me that the possible express delivery is taking 17 days FROM THE DAY IT"S SENT! And the only sent the orde a week after I order. This is a very lousy organization, I am still awaiting my nuzzles

I came her to order a dog muzzle per a group on Facebook that gives recommendations based on measurements you provide them. For my dog, one of the only ones that would fit was a M10 from fordogtrainers.com. I ordered on February 20. Got an email reply a week later on February 26 saying that they were out of the materials needed for the muzzle and that they wire would be delivered to them in approximately 3-4 weeks. They did give me a choice on whether I wanted to cancel or wait. Unfortunately, I need this muzzle for my reactive dog, so I said I would wait. I follow up weekly through chat via their website. On March 15, I reached out and they said they would get an update and email me back. I heard back on March 16. Now they are saying the wire isn't going to be received until the end of April and then it will take a while for it to be produced and delivered. So what should have been less than a few week wait is now looking like it's going to be a several month wait. All of this without them being proactive and sending updates. Just very bad business on their part. I even checked their website recently, and it still shows this muzzle is orderable. So instead of making it out of stock or on backorder, it doesn't give any indication to potential customers that it isn't available. Had I known it was on backorder, I would have been ok with it since I would have known up front. But again, very bad business practice to not tell potential customers about this.

Ich habe einen Maulkorb bestellt mit Lieferzeit maximal sieben Tage. Nach Rückfrage sagte man mir dann dass sie Lieferzeit circa drei Wochen benötigt. Man könne mir jedoch anbieten über Fedex innerhalb von 3-6 Tagen zu liefern. Nach weiterer Rückfrage wurde dann mitgeteilt, dass die Lieferung erst nach mehr als drei Wochen erfolgen kann. D. h., es werden hier zusätzliche Kosten verlangt und die Lieferung ist trotzdem weitaus später als im Internet genannt. Absolut unseriös! Bestellen Sie dort nicht! Ich muss jetzt versuchen mein Geld zurück zu bekommen

Bonjour déjà dans un premier temps on nous préviens que le harnais choisit n'est plus en stock pourtant il apparaît toujours en stock sur le site. Du coup on en choisi un autre et la on attends toujours notre colis RR*******IL depuis plus de 2 semaines qu'il est en transit. J'ai appelé la poste ce numéro de colis n'existe pas. En plus vous avez aucun numéro de téléphone ou vous joindre et il serait peut-être bien d'avertir que les articles sont envoyés d'Israël et que le temps d'envoi est interminable.

I ordered a collar and leash on April 24th. When I checked my email to see what the status was a week later there was this strange email from Guy telling me that I could add more to my order at a discount by replying to the email. I replied telling him that I did not want to add more at this time and asking for a tracking number. He replied with a tracking number and for the next 3+ weeks I would check on that tracking number and it would always say the same thing - that the label had been created but the item had not yet been shipped. I tried calling but would always get some automated system that would simply say "press 3 to connect the call" and I would do that and it would hang up on me. I'd call back and each time the same type of recording but with a different number i should press, so I wasn't able to speak to anyone. I would get prompt replies to my emails, but the replies were always excuses. "It had been shipped to their distribution center", "Covid was causing shippers to have delays". I told them last week that if the tracking did not indicate that the order had been shipped by the time one month had passed since my order then I would demand a refund. Today it has been one month and 3 days so I went to the website for a chat session with customer support. Guess what they told me? First they told me it had been shipped UPS. I told them to check that tracking number, which of course showed it had not. Then they gave me the line about the distribution center again. When I said I wanted a refund today they said their "finance department" was closed for the day. This was at 1:30 in the afternoon east coast time. I demanded that they call me as it is impossible to get in touch with them. A lady who clearly speaks english as a second landuage called me and made more excuses as to why I could not get my refund today. She hung up on me and another lady called me back and assured me that the finance department would refund my money tomorrow. I'll let you know if they do - but I'm not holding my breath.

I stumbled upon ForDogTrainers when I was looking to find a leather muzzle for my shepherd. It was the only site I had seen where you can enter custom muzzle measurements and not just try to guess based on the generic sizing chart (which has been unsuccessful for me in the past).

Once I placed my order I quickly received an email starting that items normally ship within 24 hours and that they would take 20% off if I responded to the email to let them know. Because the company is based outside of Canada, the price came out to a bit more than expected but I was prepared for that. Out of curiosity, I decided to read some reviews on the business and my heart sank. There were many 1 star reviews stating the business is a scam. I waited several days before I sent a follow up email, as I had not received an update with a tracking number and this was concerning to me after reading all of the negative reviews. I received a response within 1 day with a tracking number, my package was delivered via FedEx a day earlier than expected and the quality and fit of the muzzle is great! I am very happy with my purchase and would likely order from the company again but I cannot give a full 5 stars because I should not have had to reach out to the company to receive a tracking number.

So apparently this website has created several other websites in order to disguise who they are.
They have created sites such as boxer-dog-breed-store.com
Husky-dog-breed-store.com and many others just replace the dog breed at the beginning of the site with just about any popular larger breed and they have a site for it.
Perhaps it may just be for marketing. I dont think so. I believe the additional sites are created obfuscate the true company and thus prevent people from finding these reviews.
Ultimately the orders are all filled through fordogtrainers.com and they do not tell you this is the case.
There is zero contact information on any of these affiliated sites. I had to do the digging.
I did receive a product, not the product I was sold. I ordered a $53 muzzle which I expected to be custom made for a boxer but what I actually recieved was a generic size 20 pitbull muzzle.
Thankfully it fit but it was definitely not a custom fit and that is why I paid nearly $60 after tax for a muzzle.
I recieved an original order confirmation followed by a shady plain text email stating that if If I emailed them back with the names of other products on the site they would add them to the order.
This isn't a flea market. This is the Interner. Who does business like that?
This means they are perfectly willing to charge your card or at least have the means to do so again after your original order is placed.
I will likely have to now cancel my credit card because of these people.
I never recieved any sort of shipping confirmation or tracking information. Suddenly one day a product miraculously arrived.