Bridgette H.

I stumbled upon ForDogTrainers when I was looking to find a leather muzzle for my shepherd. It was the only site I had seen where you can enter custom muzzle measurements and not just try to guess based on the generic sizing chart (which has been unsuccessful for me in the past).

Once I placed my order I quickly received an email starting that items normally ship within 24 hours and that they would take 20% off if I responded to the email to let them know. Because the company is based outside of Canada, the price came out to a bit more than expected but I was prepared for that. Out of curiosity, I decided to read some reviews on the business and my heart sank. There were many 1 star reviews stating the business is a scam. I waited several days before I sent a follow up email, as I had not received an update with a tracking number and this was concerning to me after reading all of the negative reviews. I received a response within 1 day with a tracking number, my package was delivered via FedEx a day earlier than expected and the quality and fit of the muzzle is great! I am very happy with my purchase and would likely order from the company again but I cannot give a full 5 stars because I should not have had to reach out to the company to receive a tracking number.

I haven't actually received my order yet, but I just wanted to make a comment on how easy it was to select my picture, and the quality looked great. I tried various other sites, and spent hours trying to find a way to make the picture less pixilated, as it kept saying the quality of the photo was too low. This saved so much time and frustration!