Don't buy from this company. Based in Hong Kong and doesn't readily update Apple products or Android products. Will NOT WORK THE WAY YOU INTENDED!
Terrible Service - didn't work on our Galaxy S5 - no refund - said I should have read their policy better...
TERRIBLE COMPANY!
Answer: Not a scam. Have contacted this company by email. It took them a while to get back to me, but luckily my problem was resolved.
Answer: Horrible, deceptive, thieving customer service. They do get back to you, slowly over several days or a week or more. I could only ever email with the same lying person. DON'T USE FONEPAW!
FonePaw has a rating of 2.6 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FonePaw most frequently mention customer service, refund policy and credit card. FonePaw ranks 13th among Mobile Repair sites.
Dear Debbie,
Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.
I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com.
I hope we can make good communication with each other and help you solve the problem in a considerable solution.
Hope to hear from you again.
Best regard,
Lucy