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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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In future we must contact you to process our orders. Service was very good and met our expectations. Great!
Ordered birthday gifts to my brother it was on time delivery and products also very worth
Super happy
Dear Kunju,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Good qualities and various products are available at reasonable rates. I am happy to get the product which I ordered. Delivery is on time. Customer support team works very efficiently. Thank you FNP team.
Dear Tuhin,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Very easy and good and unique ideas for Gift. Only improve ur packing parcel otherwise good site for shoping.
Dear Maanvi,
Thank you for your feedback. Feedbacks and suggestions provided by our customers help us in improving ourselves.
Flowerly yours,
Team Ferns N Petals
Selected one star since i cant get worst than that, I have placed an order and they promised to deliver it in timeframe when i wanted it and after 3 hours, they said can not deliver it. It wasted my time and ruined the occasion also. I wont prefer anyone to purchase stuff from it.
Dear Kunal,
Please accept our sincere apologies. We will put all our efforts to see that we make this right for you. Please share your order number so that we can resolve this at the earliest.
Flowerly yours,
Team Ferns N Petals
I have been a customer since 2018 and Ferns N Petals never disappointed by providing best services and on time deliveries. Such a great platform even for sudden ideas and orders. Thanks much.
Dear Jyotirmay,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
I ordered a cake but i informed on time that your address is under non serviceable area. Must should tell this thing at the time of purchase.
Dear Shah,
We apologize for the inconvenience caused to you. Please share your order number so that your concern can be addressed.
Flowerly yours,
Team Ferns N Petals
On time delivery. Product packing also very good. Customer care allso good. Total excellent and congrats
Dear Ali,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
I ordered a bunch of roses priced at 499 excluding delivery charges. Wat I got disappointed me totally. A very small bunch. Pictures in the website are really misleading. Nothing for 700 rs(including delivery charges). Please don't fall prey to this. Hadn't included the message card i had mentioned also.
Dear Anna,
We're so sorry that happened. If you'll send us your order number, we'll get this resolved.
Flowerly yours,
Team Ferns N Petals
I was wondering what to gift my daughter and was so pleased to see a site which had everything
Great gifts and everything else required from one source easily ordeted on line. Also 24 x 7 support for sny chsnges or help. Good initiative
Good Luck
Dear Jimi,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Really loved the bouquet, it was fresh and was on time! I was kept updated throughout and the bouquet was exactly how it was shown in the photo.
Dear Shreya,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
I oredered a cake on 13th october for my daughters birthday. Quality is very worst cant even eat that. They told me that they will refund it. But till now they didnt. No response from them. Wasted my money and ashamed in front of my son in law. Its not a matter of money.
Dear Bhagyalakshmi,
We apologize for the inconvenience caused to you. Please share your order number so that your concern can be addressed.
Flowerly yours,
Team Ferns N Petals
I would like. To. Appreciiate. Your effort to deliver the feelings remotely and the Xpress our emotion on line. Good job. Keep it up. Thanks
Dear Anil,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
I have used fnp for my gift-giving requirements for quite a few times already. I love their products. I admire their prompt and punctual delivery and best of all, I love the fact that I can give my loved ones gifts I really like!
Dear Mahasweta,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
The product was exactly what I ordered, It was fresh. It is value for money, I recommend people to buy product frm FNP
Dear Saif,
Please let us know what stop you rate us with 5 star.
Flowerly yours,
Team Ferns N Petals
Products are very nice, service is outstanding. Always meet the deadline to deliver the product. Keep it up.
It was exactly as shown, loved it so so much, the best cake to order for Halloween. It was delicious
Selection is easy. Web site. Friendly. Cost is reasonable including courier. Material supplied is also Good with Occasion Greeting card.
Too too Good... Same product received by the Customer/Client.
Too good experience with FNP... have a great experience with FNP. It's really good site for India and out of India too. For any occasion like Birthday... Aniversary... festival too...
Dear Samta,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
Excellent service and product was also good as showing in website. I feel delighted for your service. I must recommend to my all friends
Dear Abhimanyu,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sanjiv,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals