Ferns N Petals (FNP)

They promised international order. I had booked a Rakhi and chocolates with greeting card for my brother. They did not updated any status of delivery even after delivery date expired.
After doing many follow-up's received message that we will try to deliver soon. And after two days of that received message address is wrong, i had given proper address and had delivered many orders from other companies.
I had done many follow-ups and generated complaint o their site but they send same automated message that we are waiting for delivery partners reply.
Whenever I make a complaint they keep asking same questions and keep you on hold for lifelong...
Worst company ever...

This is the worst company i have ever dealt with, they are not professionals. They doesn't know how to work, they are full of excuses. Its just a another shop opened near to the area.
I would suggest all not to waste your time & money as they will not care for all this. Things you order and put a delivery date, please note there is no point of mentioning the delivery date, they dont care about your things, they will deliver it after ages.

So stop making fool of people & wasting time.

The first picture is the actual delivered floral arrangement and second pic is the ordered item picture.The floral arrangement was stale with wilted flowers. Had only 2 color roses in place of 3. Total number of flowers were less. The white accent floral arrangement in the picture was completely missing. Very bad and unprofessional florals arrangement. I am very disappointed. They told me the wer go to send a replacement the next day and I am still waiting. You are better off calling a local cake shopes or florist to deliver your present. It will be 100 time more reliable and honest..

The flowers died out in 12 Hrs. It was a complete waste of money. I have never seen flowers dying so quickly. These people don't source flowers from a verified / authentic place. Don't buy.

The cake I ordered was also not the same cake they have shown on their website. Some useless and tasteless local cake was delivered by these people.

3300 Rs for a useless cake and flower is too much to charge. Refund my money you cheats...

They delivered stale flowers to my parents on their anniversary and my dad rejected the order because the flowers were so bad! They went back after a couple hours with the same exact bouquet! This was rejected as well. But ferns and petals customer service let me know that even though the flowers were rejected we can't pay u back! So if you want throw away your money and not have anything delivered to your loved ones chose ferns and petals!

When I ordered for bouquet it reached the place very late even after paying extra charges for the preferred time slot and no information why it was late. And on top of it I am yet to get my refund as my transaction got failed (but my money went) it's been more than four months and even after so many complaints I am yet to receive my money back. I have never experienced such a worst service from ferns and petals.

Every experience with this website is trust worthy and excellent! The service is perfect and delivery is professional as well as safe considering the current situation they have taken into consideration everything possible. I recently ordered a Chocolate Fruit Gateau it was better than the image and tasty as well :) Thank You! Hats off to the entire team and the baker of the cake. Previously I have ordered cakes and flowers as well and its exactly and sometimes even better than the picture provided.

These guys are pathetic... they don't have value of time... please don't use this service they automatically change the tie as per their convenience and say that their system is showing this time... customer service representatives are nice peoples but... the actual working of the company is not recommended... when you will try to make something special... your special moments only will be shattered. Yes they initiate refund... but I think no refund can fulfill the preciousness of the lost moments.

I ordered a truffle cake yesterday for my special one. The cake was delivered on time but the cake was different from the one that was ordered.The appearance was not pleasing. The writing on it was very bad. Poor color. Waste of time and money.The customer care people called me asking if they could give me some complimentary cake / flowers and I mailed them asking for refund instead. And I never got any response. FNP are totally fake. They don't value your feelings. I dono why the maintain a site when they have poor delivery system.The support team which comes and asks for complimentary is also fake. Please don't order anything in this site.

Ordered from here many times in the past. This last time though they did not deliver but said that they attempted to. They definitely did not nor did they call/email me or the recipient. When you open a ticket they close it right away without the problem being solved. Would never use them again!

I loved my purchase. Thank you. It was delivered on time and receiver was very happy to see lovely rose flower bouquet and cake was very yummy. Overall it's worth a penny. I surely recommend their service and product.

I had booked a cake delivery for a colleague and left special instructions that the same should be delivered before 3.30pm. I called 4 times and they kept confirming the instructions have been passed. They got late without intimation by 90 min, my order was undelivered and now they refuse to refund too. Unprofessional to the core.

I was not expecting that quick service. I requested my timing changes in last moment and they happily charged it. I was getting all the information time to time by my email. Now this website will be my best spot to send gift to India.