As I'm in abroad and want to gift my loved ones in India, ferns N petals made me to feel at my homeland and gift them on my behalf which was amazing.
As it was first time ordering via FNP so was bit concerned abt the same but it was an awesome choice made and it made my recipient's day
It's an awesome new year experience! We palced an order for plant, and we were happy to see the varierties available on the website.
The product was exactly what I ordered, It was fresh. It is value for money, I recommend people to buy product frm FNP
Dear Saif,
Please let us know what stop you rate us with 5 star.
Flowerly yours,
Team Ferns N Petals
Good service and timely delivery. I liked FNP otherthan any of the application. I cannot compare FNP to anyother.
Dear Neha K,
We're so grateful to have customers like you. Thank you for appreciating our efforts to make you happy with our products and services.
Flowerly Yours,
Team Ferns N Petals
As an international buyer my experience was vry good. I m satisfy with there products as well as setvice.
Love them for the ease of sending gifts to loved ones with reliable quality of service and product.
Dear Hazel S,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Very good service and delivered on time. Costumer service age amazing and service preety impressed. Cake was so yummy my family liked it
So good n very fast i m so i m every time my order plece FNP n m very happy good test n beautiful packing
Dear Vinita N.
We're so grateful to have customers like you. Thank you for appreciating our efforts to make you happy with our products and services.
Flowerly yours,
Team Ferns N Petals
I have been availing their service for the last couple of years and found "Ferns N Petals" to be trustworthy in all occasions..
Dear Jibanmoy,
Thank you for giving us an opportunity to serve you. We value you are being a part of the Ferns N Petals family.
Flowerly yours,
Team Ferns N Petals
I had good experience they reminded good product basket
Did. Timely. Delivety
Happy with experience all the bedt
Dear Shashi,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
Fantastic experience, Ferns N Petals service is amazing, an innovative way to make someone feel special.
Dear Customer,
We look forward to continuing our relationship with you and hope that we can serve you once again.
Flowerly yours,
Team Ferns N Petals
I advice everyone to go through wid this service it's excellent I love it... u ppl r dng Gud Job... love it
Dear Afreen,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles
Flowerly yours,
Team Ferns N Petals
EVERY THING IS VERY PROMPT, EXCEPT DELIVERY WAS BEFORE TIME i. E. IT WAS TO BE DELIVERED ON 31ST IT WAS DELIVERED ON 28TH DEC THEREBY THE SURPRISE ELEMENT WAS LOST.
Dear Harmohan,
We're so sorry that happened. If you'll send us your order number, we'll get this resolved.
Flowerly yours,
Team Ferns N Petals
The order was delivered on time. The product was so fresh. I keep duly informed abouty order status. Thanks alot. I really appreciate your service.
Dear Tarn,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
The product is same as show in site and itss really soo tasty and delicuous.
I totally setisfied by this cake.
This is lovely.
And fnp is superb.
Dear Payal,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support.
Flowerly yours,
Team Ferns N Petals
BAD SERVICE AND DIDNT GET PRODUCT ON TIME EVN PAID EXTRA 300 RS DELIVERY CHARGE FOR BEING ON TIME.IF WE CONDACT THEM THEY WILL ASK ONLY ORDER NO FOR ALL TIME. THEY WONT DO ANTHING
Dear Bhadra,
Please accept our sincere apologies. We will put all our efforts to see that we make this right for you. Please share your order number so that we can resolve this at the earliest.
Flowerly yours,
Team Ferns N Petals
Your are just amazing yoiur product arwe superb i loved your brand they are just so good i dont k ow
Dear Shubham S.
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Overview
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
This summary is generated by AI, based on text from customer reviews
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- Gadaipur, Delhi, India
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shudhanshu,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals