Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
This summary is generated by AI, based on text from customer reviews
The combos nd offers displayed here r amazing. I was not expecting that the quality of the product and like a cherry on the top the delivery was on time. My friend was very happy to receive the friendship day gift.
Good service I m happy with, on time delivery. Thank you for being me nd my brother rakhi special. Keep it up nd West wishes to FNP
Dear Tanu,
Thank you for your very kind words. Your support means the world to us.
Flowerly yours,
Team Ferns N Petals
Awesome Service, I got the Ordered Item On time, I purchased a birthday cake for my wife, She is in India, I am now In Oman, I got a good way to express my love to my wife and wishing her a Happy Birthday... Thanks Ferns N Petals
Dear Vithun,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
I ordered money plant & one other plant. They are beautiful plants of good size & health. Wonderful looking pots & speedy delivery. Very satisfied!
Dear Anushree,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Best way to send our love and gud wishes for long distance relationships.
Loved using this app and best service.
Make this facility feasible in almost every place even in towns..
Dear Noorie,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
You had been partners in spreading joy and lotion my behalf to family and friends across India. All of them had been amazed at the flowers cakes and plants you'll have helped to send.
Dear Deyashini,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
I ordered flowers and cake for family as a last minute order. The flowers were delivered on time. The cake could not be delievered on time. I wrote back and their excellent team responded well and delivered an excellent cake the next day. Things can happen- important is what the company does to resolve a situation in a problem, I have been ussing them for more than 4 years. And continue to believe they are the best
WELL DONE
Dear Krishna,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Excellent, reliable. Good to c that even in harsh conditions the delivery was successfully done in a very short notice. Truly Amazing... Hats off to the service. Really appreciated.
Dear Shivdas,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
When the Boss got the birthday gifts... he was visibly awestruck and thrilled! The packaging and the stuff were both exquisite! Thank you!
Dear Mahesh,
Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
As displayed in website, product was delivered in perfect time, very good, if could add more items then it will be more attractive
Dear Sivakumar,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Thank you so much for delivering it on time despite the heavy rains in Mumbai. Many thanks to the gentleman who delivered.
Dear Swati,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
I love fnp because they are giving a good service. If there is any complaint they will sort it out in no time. Totally mind blowing
Dear Dinu,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
I've felt it so much easier to express love for my loved ones even when i am unable to let them know that i remember them and love them, No words to express but thanks to FNP.
Dear Rahul,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
I bought a birthday bouquet. It got delivered on time and I was even notified as to who received it! The flowers were fresh. It saved me a lot of effort as I could send a gift quickly through an app, without hassel of any kind. Thank you for keeping it simple.
Dear Shashwati,
Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
Amazing variety and delivery options! Good Quality & Timely delivery. I have ordered for self and also as gifts for birthday's outstation. Excellent service.
Dear Parag,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
Amazing Experieince with Time, money, value and being precious at Distant places
Thank you so much.
Dear Arvin,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Based out of Africa it was at midnight ( Indian time) I decided to have a birthday gift delivered to my family friend. I am very sure it happened only because of the professional network of FNP
This experience is not the first but in various occasions I had experienced with FNP
Dear Vijay,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
I bought a 11"X11" Personalized Cushion for my younger Sister, Order came 3 days before even i am in a Semi-Urban Area of UP, i was curious for my first purchase with FNP so i unwrapped it and i saw a very beautifully printed Cushion with good material (Soft) and very best Print Quality (Photo was clear and accurate in every detail like Car Handle, Bangles, Shades Everything) I just loved it, looking forward to get more smiles on my loved one with FNP Gifts. Thanx
Dear Rajat,
It has been a pleasure serving you. Our success comes from the continuous faith of our customers in the excellence of our products and services, something we are committed to and would never compromise on.
Flowerly yours,
Team Ferns N Petals
I have wonderful experience so far with Ferns N petals. These guys provide exceptional services. Never felt disappointed so far. Hopefully they always maintain such good services.
Dear Bhawna,
It has been a pleasure serving you. Our success comes from the continuous faith of our customers in the excellence of our products and services, something we are committed to and would never compromise on.
Flowerly yours,
Team Ferns N Petals
Nice cake
Timely delivery
Easy to order
Responsible staff
Had a good experience
Enjoyed the cake
Looking forward to order in future again
Dear Akash,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support.
Flowerly yours,
Team Ferns N Petals
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Debashree,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals