Love the page! exccellent products and the service is amazing, I'll continue buying with them all the time.
It was really easy and lovely to find what you want and buy. I will order from this compony again and again.
I Had some questions and they responded very fast and kind. Good quality and Nice Style, Good Service persona
The costumer service is great, the clothes are really pretty and the price is fair. I will definitely be buying again in the future!
If you plan to spend money in this shop better think twice. Once you buyed an item and you want to return it is NO WAY
I am so happy for your good job
I wish you the best and I wish you ameliorate your job for example Hijab dresses.
Finally I want to say thanks a lot
Delivery is really very fast. I'm from Belarus and it's very fast and convinient way to get beautiful and qualitative dresses.
I have bought a dress for my girlfriend Neha. It is a beautiful dress, I ever have seen. I have bought quality dress on the site.
Brilliant. Easy to order, arrived on time and is excellet quality. Will order again. I recommend them to antone who is looking for well made clothes.
Easy to order and once everything arrived it was exactly as described on the website! Im a happy costumer
Excellent Service from Floryday, fast and reliable. The site has very beautiful dresses that are for any occassion.
Hi Laveena Pinto here Easy shopping experience, quite many choices... latest designs. Definitely will recommend to my fellow colleagues.
I learned (thought I had) my lesson from the one time I ordered a winter coat from Amazon. It took me a few pages of shopping to notice that most of the models were Asian. Then I noticed the hit-or-miss warnings on the cart page about how sizes may run small. Then, when I looked to see when an order would arrive for general shipping: January! It was October. So, I ordered with fast delivery option. When I got this 'puffy' plain black, mid-thigh length coat 5 days later... it came in an 8x10x4 inch box. I was doubting my purchase at this point. But... it did puff out. Only to reveal stitching that read - "I'm Okay" over a neon yellow smiley-face patch on the front of the hood, stitching in white all along both sleeves that read "The Hood Company" and two neon smiley-face patches at the end of the sleeves. Huh? None of this was pictured on Amazon! This might have been okay for a twelve-year-old, but not so much for a fifty-four-year-old. So, I made due, (the coat was $11.00) and Sharpied over the smiley-faces, flipped the hood over a couple of inches and secured it with a tan-colored flower pin, and the white stitching was bearable as long as no one asked me to explain what it meant. Couldn't use the hood and the coat was too small (even after ordering 3x's bigger due to warning about running small) but it was okay for one winter's use. I have never wanted winter to end so much just because of this coat. So, I need dresses now, and what do I do? Jump online to FloryDay, and get 12 of them in my cart until I realize... something seems familiar. Most of the models are Asian! And even though there are no warnings about sizing - I'm on to them now. I zeroed out the cart, got onto this review site (which I should have done first, not last) and sure enough, what I had started to think while still perusing the site: "Slow boat FROM China." Now... I have truly learned my lesson thanks to the reviews about this company. (I hope.)
My only problem was delivery time and the fact that the money was taken from my Visa A/c before I received the goods.
Nothing went wrong
Every thing is just perfect
And the website was easy to handle
A nice customer service
I love your dresses.
YOUR DRESSES WOOOOOOOOOOW.
I have bought three dresses, they are very elegant, nice color, and very good qualties.
Thanks very much Floryday!
We are all quick to judge especially when the majority of us do not read further than the first few words in the first line.
My first connection with Floryday was in the beginning of July 2018 after seeing an advert with a really exciting collection of clothing which would suit our coming business trip.
I must say that wherever I am in the world the shopping centers sell all the same brands and it was refreshing to see something other than the usual stuff on the Floryday site.
It has never been questionable for me to order goods from anywhere in the world but the only concern is really how long is the delivery time and will I receive my goods in time for my deadline if I have one.
Before I placed my initial order I was in polite contact with Floryday regarding my concerns regarding return policy and delivery times and received clear and precise response from them usually within a day.
Free Standard delivery with orders over the value of 110 is stipulated from 6 to 13 business days seems to me little from Asia to Europe including order processing form 1 to 7 days. Personally I was not expecting such fast delivery as the amount stipulated is possible without and delays.
My order ended up being stuck in Amsterdam for over 14 days and of course pushed delivery time over the recommended 13 business days through no fault of Floryday as customs department in Europe is beyond their control, but they made a serious attempt to speed up the process and the delivery is just around the corner.
I am able to follow every move of my order from the link provided with the order confirmation enabling me to see where the possible problems are and question the service department at Floryday as to why and if they can help or have a solution. This is always met with fast precise response.
I am yet to receive my order and am looking forward very much to feel the quality, sizes and cut.
I will then post a new, serious review regarding my findings.
I can only say to all who have written a review, or consider buying from Floryday that they are a company of their word and do everything in their power to respond professionally to their possible challenges. I would suggest a polite and reasonable approach to their professional team will return an excellent and quality response.
I am extremely happy with all the items I have purchased that is why I keep coming back to FloryDay.
I returned most of the stuff reciced within 24 hrs and no refund after 6 weeks. Sent multiple emails but no respond. DO NOT BUY FROM THIS WEBSITE
Answer: Dear We have sent you an email about how the return offer to your "Grammamlw@gmail.com " with an title of Top solution for you, pls check it and give us a reply. Look forward to hearing from you.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receiptPlease send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for visiting our website. We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews and nice pictures from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. We are sure that our products will not let you down. Any question, please contact feedback@floryday.com, we will try our best to help you. Have a nice day!
Answer: A:: Thank you for your review. Please take our deepest apologies for all the problems you encountered. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your correct order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for contacting. We sent the top solution to your email goldi.r@hotmail.com, would you please check and give us a reply? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1976th among Women's Clothing sites.
Hi Maria,
Thank you so much for your feedback and we've informed our related department about it and they'll improve this and fix the description. Thank you again for your time.
Floryday
service@floryday.com