• Flock and Feathers

Flock and Feathers

Overview

Flock and Feathers has a rating of 3.95 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flock and Feathers most frequently mention customer service, and nice quality. Flock and Feathers ranks 26th among T Shirts sites.

  • Returns
    3
  • Quality
    5

Proactively asks for customer feedback

Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
0
Negative
1

Instant Feedback

543 reviews

1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Good product, but terrible customer service, should I even try to buy another tshirt when it's such a hassle?
How would you rate Flock and Feathers?
Top Positive Review

“My "go to" place for tank tops”

Meg A.
1/6/24

I've purchased all my racerback tank tops that I wear while teaching fitness from Flock and Feathers. Love the quality and designs.

Top Critical Review

“Won't be a return customer”

Jennifer C.
1/3/23

I was disappointed with the service I received from Flock and Feathers. I wanted a different size for two tank tops I ordered, and they would not do an even exchange for me. I had to order two more shirts and spend more money than I wanted to and was left with two shirts that I can't do anything with. Very disappointed. I will not be shopping with this company again.

Reviews (292)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (47)
Thumbnail of user mega48
1 review
0 helpful votes
January 6th, 2024
Verified purchase

I've purchased all my racerback tank tops that I wear while teaching fitness from Flock and Feathers. Love the quality and designs.

Thumbnail of user lindar172
4 reviews
0 helpful votes
April 2nd, 2024
Verified purchase

I bought the blue and its a pleasant brilliant blue. Cotton blend gives a little stretch and softness

Thumbnail of user deborahg1160
1 review
6 helpful votes
September 9th, 2021
Verified purchase

It would be nice to have an intermediate email between order confirmation and package-on-doorstep. I found your site through an Instagram ad and bought the shirts on faith that it was legit. It was, and I am very happy with my purchases! But silence from vendors always makes me a little nervous. So, if possible, I'd suggest some sort of email when the items have begun production with an estimate of likely ship date, etc. Thanks

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Deborah! It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review

Thumbnail of user elizabetej
1 review
0 helpful votes
March 7th, 2023
Verified purchase

I ordered medium in a short sleeve shirt. It was very long, especially between shoulder and bottom of armhole. Perhaps this is because it is unisex. I did like the material and design on front. Switching to smaller size was still going to questionable fit, so instead will give to my daughter-in-law..

Thumbnail of user jenniferc4124
1 review
0 helpful votes
January 3rd, 2023
Verified purchase

I was disappointed with the service I received from Flock and Feathers. I wanted a different size for two tank tops I ordered, and they would not do an even exchange for me. I had to order two more shirts and spend more money than I wanted to and was left with two shirts that I can't do anything with. Very disappointed. I will not be shopping with this company again.

Thumbnail of user pamirk
1 review
0 helpful votes
September 25th, 2021
Verified purchase

Shirts and designs are good. Purchase and shipping not great at all. When I emailed to ask why it had not shipped yet, was told shirts are made per order and can take 5-15 days to ship! That information is NOT disclosed anywhere during the shopping and check out steps, and it's just odd altogether. Plus I responded to their ad on Instagram where it says they are closing down their line, yet I kept getting promo emails right after purchase for all their inventory. Just weird overall.

Tip for consumers:
They don't answer email. I had to DM them on IG.

Service
Value
Shipping
Quality
Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Pamir! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.

Thumbnail of user heatherj823
1 review
0 helpful votes
November 19th, 2023
Verified purchase

I love this tank top! It's very comfortable and great for the summer.It's very fun, unique,and cute with duck popping out the pocket! I recommend it to anyone with fun and funny personality!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeanettev47
1 review
1 helpful vote
September 4th, 2021
Verified purchase

I placed an order on 8/15. You didn't process the order until 8/30! Prior to that you inquired about my experience. When I stated I hadn't received the merchandise, you then processed my order. You are again asking about my experience & the order hasn't arrived yet! It isn't supposed to arrive until 9/10. It was a birthday gift for 8/30. I thought 2 weeks was plenty of time to process & ship an order - obviously not as it took 2 weeks just to process the order.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Jeanette! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.

Thumbnail of user bills1915
1 review
0 helpful votes
July 6th, 2022
Verified purchase

Always please with the quality. Graphics are clear and material is solid after a few washing's.

Thumbnail of user terrik197
1 review
0 helpful votes
July 1st, 2022
Verified purchase

Ordered 3 shirts. Love them all. Made well and true to size. Shipping fast and efficient.

Thumbnail of user sheriw119
1 review
0 helpful votes
January 14th, 2022
Verified purchase
Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Sheri! Thank you for taking the time to leave us an excellent review. We're happy to hear that you love the items that you received. We appreciate your support and trust.

Thumbnail of user angelav1065
1 review
0 helpful votes
July 12th, 2023
Verified purchase

I have ordered from Flock and Feathers multiple times. The shirts and designs are high quality and I am deeply satisfied with my purchases. I have received many compliments on my shirts! I will continue to order from this company in the future.

Thumbnail of user katherinem1033
1 review
0 helpful votes
December 4th, 2022
Verified purchase

Great quality, arrived as promised. Went back to buy Christmas gifts.

Thumbnail of user tylerb484
1 review
0 helpful votes
September 24th, 2021
Verified purchase

The order process was quick and easy but I'm disappointed in the package tracking. The number provided doesn't work, not sure if it's Flock & Feather's fault or DHL (also who still uses DHL?!) but in a world where packages are stolen off porches all the time, it's disappointing not to have tracking. For all I know it was already delivered and stolen…

Shipping
Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Tyler! Thank you for bringing this to our attention.We're sorry to hear that you haven't received your order.

Rest assured that the package has left our facility and we are coordinating with DHL about the status of the package.

We sincerely appreciate your patience and understanding on this matter.

If you have any questions or concerns, please let us know. We hope you have a great day. Stay safe.

Thumbnail of user roniti
1 review
0 helpful votes
April 12th, 2022
Verified purchase

I ordered twice from this website. First time - 4 men's T shirts, all very soft and comfortable. That's why I came back.
My second order was also 4 shorts, but this time it seems they're not all from the same material, some don't even have a label and some are super soft, but others not.
A bit disappointed since the fist order made me really like the quality and brought me back. I don't know if I'll order from here again.

Thumbnail of user cathyb556
2 reviews
0 helpful votes
September 8th, 2021
Verified purchase

Easy ordering and delivery. I tad bit expensive for the weight of the shirt

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Cathy! Thank you for your honest feedback. We really appreciate your support and trust. We'll definitely use your feedback to improve on our prices in the future.

Thumbnail of user robinm830
1 review
0 helpful votes
October 15th, 2021
Verified purchase

The designs are beautiful but are sadly printed on low-quality scratchy "bottom shelf" Hanes T-shirts. The return policy is not great. They first offered only a 20% discount on future purchases plus free shipping. When I protested, they put forth a convoluted return policy in which I have to email a bunch of details to them and pay my own shipping. I'm out $50 and won't be coming back. The tank top fabric was softer and a pretty garmet overall but this was not worth the overall hassle and the risk of buying low-quality products.

Tip for consumers:
Return policy is lousy, T-Shirts are printed on low-quality, scratchy fabric. Tanks tops are softer and nice.

Products used:
T shirts, tank top

Service
Value
Shipping
Returns
Quality
Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Robin! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.

Thumbnail of user nitas78
1 review
0 helpful votes
June 26th, 2023
Verified purchase

Returned shirt via USPS. Received by F & F. Several emails to negotiate a refund. Seemed to difficult for them to do. I must re visit their site and order another shirt.

Thumbnail of user lindaa1707
1 review
0 helpful votes
January 14th, 2022
Verified purchase
• Updated review

I ordered the hoodie for my granddaughter for Christmas. It arrived after Christmas, but she loves it and intends to wear it a lot at college.(so she says) Her family has pet chickens (13) and knows them by name. So the hoodie has significance.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Linda! Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

I erroneously clicked on payment
January 16th, 2022
Verified site experience
• Previous review

I erroneously clicked on payment. Now I can't cancel the order.

Thumbnail of user dianag481
1 review
0 helpful votes
September 10th, 2021
Verified purchase

I placed an order on July 27 and my item did not ship until August 11. I reached out to their customer support for any update on my order; I never received a response. Instead, I just get an automated email stating that my item shipped- 2 days after. Terrible customer service. Not sure about the quality of the product since I have yet to receive it. I would not recommend or make a repeat purchase.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Diana! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.

Thumbnail of user barbarau403
1 review
0 helpful votes
September 1st, 2021
Verified purchase

I ordered 3 t-shirts and immediately got a confirmation email. I didn't receive notice that they had shipped for over a week so I inquired about the status of my order. They immediately responded that each order was individually made. After about a week I received notice that it had been shipped and then got the product a few days later. I'm quite impressed with the quality of the material, and the size was accurate based on the size chart. The regular updates on my order were apprec.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Barbara! It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review. If you have any questions, comments or concerns, please don't hesitate to reach out to us, we would be happy to assist you.

Thumbnail of user jessicam2500
2 reviews
0 helpful votes
August 11th, 2021
Verified purchase

The green mountain sunrise shirt is a great color and is really soft. The graphic seems like it will hold up to washing very well! Love it!

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Jessica! We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Thumbnail of user bonniec434
0 reviews
0 helpful votes
January 23rd, 2022
Verified purchase

I placed order a month ahead of date needed. It took over 2 weeks for order to ship and the another 2 weeks to arrive causing me to not have gifts in time. The quality of images on shirts is very washed out and blurry. Colors and images on shirt are in no way as vibrant as shown on website. When I contacted customer service I received a generic response that didn't answer my question. I will never order from Flock and Feather again.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Bonnie! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!

Thumbnail of user kimberlyd897
1 review
1 helpful vote
September 26th, 2021
Verified purchase

These are screenprinted basic Hanes tshirts. Not soft or flattering shape. Very disappointed in the quality for the price.

Value
Shipping
Quality
Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Kimberly! We’re so sorry that your experience did not match your expectations. This is on us. We will be using your feedback, to improve on our products.

Thumbnail of user shawnf209
1 review
0 helpful votes
August 11th, 2021
Verified purchase

The ordering itself was fine, but it might be nice if there is some flag during the buying process that shirts are custom-made and may take up to 15 days to be shipped.

Thumbnail of user ernisr
Sophia B. – Flock and Feathers Rep

Hi Shawn! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user flockandfeathersr
FlockandFeathers R.

How do I know I can trust these reviews about Flock and Feathers?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Flock and Feathers?