Flock and Feathers Reviews Summary
Flock and Feathers has a rating of 3.4 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flock and Feathers most frequently mention customer service and nice quality. Flock and Feathers ranks 33rd among T Shirts sites.
Instant Feedback
The green mountain sunrise shirt is a great color and is really soft. The graphic seems like it will hold up to washing very well! Love it!
Emailed four times and FB messaged once. Zero responses until I finally lit them up. Not appreciated, folks! Still haven't received my order.
Hi Jennifer! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Hard to describe experience when I ordered weeks ago and still have not received the order. Be happy to rate it again if I ever get it
Hi Katherine! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I still haven't received my order as of yet, not happy!
Hi Joan! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Once I placed the order I never received an update. Sent an email a week later and said I would have an update within 15 days. It's been 16 no word no order received.
Hi Sarah! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
I have not received my shirts so I don't have anything to say about it.
Hi Margie! Thank you so much for taking the time to leave this feedback. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
I placed an order on July 27 and my item did not ship until August 11. I reached out to their customer support for any update on my order; I never received a response. Instead, I just get an automated email stating that my item shipped- 2 days after. Terrible customer service. Not sure about the quality of the product since I have yet to receive it. I would not recommend or make a repeat purchase.
Hi Diana! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I still haven't received my item. It's been a month.
Hi Jill! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered five shirts, all the same size. I found that the shirts were made by different companies, had different quality, and different textures.
Kinda a bummer. Overall, ok.
Hi Katherine! Thank you for the time you spent in giving us your honest feedback.We're also sorry to hear that you are not entirely satisfied with the items that you received. We just want to clarify that our company is manufacturing its own products, the brands of the shirts on the other hand might vary, depending on the availability of sizes. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Hope to hear from you soon!
Still have not received my order. It's taken a long time since I ordered this. Won't order again.
Hi Tracy! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Great stuff. Fun shirts. Colors are awesome. Great prices.
Thank you so much for taking the time to leave an excellent rating, Mary. We really appreciate your support. Please let us know what we can do for you in the future.
I have still not received my order. Keep checking my email for explanation, nothing. Hopefully my order will be processed soon, because I have certainly paid for it.
Hi Denise! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I have not gotten any notification of shipment or reply to my email to customer service. I am very dissatisfied with service
Hi Grace! Thank you for taking the time to write a review about your experience. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
I can't really give a review... this still hasn't shipped. When I asked, I was told shipping could take 5-15 business days. Fair, but interesting that you're asking for feedback when this has apparently not even been made or shipped yet. So, not super jazzed so far.
Hi Molly! Thank you for taking the time to leave this feedback. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered more shirts from you because I liked the way they fit me. The shirts you sent this time are totally different from the ones I purchased previously. They are too small and the material is thinner so they don't look as good on me. So frustrating.
Hi Carolyn! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I placed an order for several t shirts but after reviewing the sizing chart I realized that I ordered the wrong size. The rep was helpful and helped me correct my order with no hassle. Great customer service!
Hi Karla! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I ordered two t-shirts from Flock and Feathers. I was charged immediately and money was taken from my bank account. Weeks later I am still waiting for the t-shirts to be shipped. I went to the website to search for a customer service phone number, but there is only an email. I emailed and received a message stating someone would get back to me in 24 hours, but that never happened. Still no contact and no t-shirts
Hi Beth! Thank you for taking the time to write a review about your experience. We really appreciate your feedback and we want to make things right for you. We've sent you an email, hope to hear from you soon!
Sent an email asking when order would be delivered as it had been nearly two weeks and it had not shipped. Was emailed back; company states 5-10 business days before shipping. Sent another email asking for refund. Return email said "it may ship within the week" and asking for patience. Did not refund my money. Dissatisfied. Poor communication, poor business practices.
Hi Tanya! Thank you for taking the time to write a review about your experience. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
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- Lemoyne, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessica! We are so grateful for your kind words. Thanks for sharing your review with us and the community.