Flock and Feathers has a rating of 3.4 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flock and Feathers most frequently mention customer service and nice quality. Flock and Feathers ranks 33rd among T Shirts sites.
The order process was quick and easy but I'm disappointed in the package tracking. The number provided doesn't work, not sure if it's Flock & Feather's fault or DHL (also who still uses DHL?!) but in a world where packages are stolen off porches all the time, it's disappointing not to have tracking. For all I know it was already delivered and stolen…
Order has still not shipped. Ordered on 8/8, received notification of shipment on 8/19 but as of today (8/25) it still hasn't shipped.
Hi Corinne! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I'm very happy with my purchase. The T-shirts look great and very high quality! I can't wait to wear them
Hi Maria! Thank you for the 5-stars review! We're so happy to hear that you love what our platform can offer.
…when I have yet to receive the item. I purchased it in 8/7 and it's still 4 days away, with delivery scheduled for 8/28. I received the email to review the product I done even have it yet
Hi Cari! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Was asked to rate my experience but I haven't received my order.
Hi Terri! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Have not received my order. Purchased Aug 4. Now Aug 24. Still waiting. If it comes and I am happy with it I'll update my review.
Hi Maria! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Bought a navy tank. Was sent a black tank. Took forever to get here and they're closing so I can't be bothered to return. And they run small, so order up in size. And I tried to give one star but it's automatically displaying 5 stars, so there's that too.
Hi Lauren! Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Again, thank you.
Placed order on August 6. As of August 24, I still have not received anything. I will update this review after I receive items.
Hi Anne! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered shirts over two weeks ago and never heard anything from them... I had to reach out and they said... it just takes a while?
Really?
Hi Brian! Thank you for taking the time to leave this review. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
Haven't received the order. DHL tracking number is unrecognizable. Not looking good.
Hi Jess! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I've received this email survey requesting my experience BEFORE the product even arrives! It shipped 5 days ago, I ordered it 17 days ago, and its predicted to arrive in another 3 days - so that is 20 days from order to arrival - THREE WEEKS!
Hi Joseph! Thank you for taking the time to leave this review. We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process.
I ordered a large v-neck as the xl last time was way too big. Wow so it seems like the large is a woman's vendor, so tighter/shorter, yet the xl is huge - long and wide. Are they from the same company? Just frustrating as I do love your prints but either have a way too big shirt or a too tight one.
Hi Kristen! Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Again, thank you.
Very slow! 5-7 days before being shipped has turned into almost a month
Hi Jeni! We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process. Should you need any further information, please do not hesitate to contact us.
Hi Folks. I love the design of this t-shirt. My one sadness is that I ordered a 3xl but I've been losing weight and I think a 2 XL would fit me better know. Is there anyway that you folks could send me a 2xl and I can send the 3xl back to you. Lastly my only comment was the relatively long time from order to it arriving at my door.
Please let me know about that swap. Thanks! I'd also be amenable to the weathered blue or forest green if that makes things easier.
Hi Scott! Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Again, thank you.
Was worth the wait I really like them
I enjoy the blast of color and differences in T-shirts instead of the same old same old so thank you great job
Hi Holli! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I bought a shirt from Flock and Feathers a year ago, and it's one of my favorite T shirts. Super comfortable, nicely tailored, poly blend so it doesn't shrink, and everyone compliments me on the graphics. I just bought another one, same size, and it's a bit skimpier and feels flimsier. At 100% cotton I hope it doesn't shrink, but time will tell. The printing quality doesn't look quite as good, either. Still a nice shirt but a bit disappointed.
It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review, Chuck!
The tank tops fit well and they are adorable! Good communication from the shop, too
Thank you for the 5-stars review, Bryana! We really appreciate your support and trust.
I ordered a tshirt on 8/3/21. I have emailed three times inquiring about the status of my order. Yes, I have received responses, but still no change in the status of my order as was promised. I feel like I made a poor choice in ordering from this company. I feel like I've been scammed and out my money and a cool shirt. Next time I'll check about the legitimacy of a company before ordering. The reviews are not great now the time have looked as an after thought for Flock and Feathers.
Hi Carrie! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Haven't received my order yet. How long has it been? I don't know. Otherwise I can't really comment!
Hi Brian! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I was disappointed because the actual graphic of the hummingbird looks faded compared to the picture on Instagram.
Hi Carol! Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to support@flockandfeathers.com. We are a small family-owned business and we take every review seriously. Again, thank you.
Answer: Flock and Feathers t-shirts don't come tied in knots. They tie them in knots for the photoshoot and to hide the fact that they are very square/boxy unisex shirts that won't flatter.
Hi Tyler! Thank you for bringing this to our attention.We're sorry to hear that you haven't received your order.
Rest assured that the package has left our facility and we are coordinating with DHL about the status of the package.
We sincerely appreciate your patience and understanding on this matter.
If you have any questions or concerns, please let us know. We hope you have a great day. Stay safe.