Flock and Feathers Reviews Summary
Flock and Feathers has a rating of 3.4 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flock and Feathers most frequently mention customer service and nice quality. Flock and Feathers ranks 33rd among T Shirts sites.
Instant Feedback
Waiting to long to have tee shirt processed. Would be fine but please put that on the website
I thought the price was high considering what I ordered was a tank top but the designs were so cute, I thought I'd reach out of my comfort zone and grab 3. From the time I placed my order until they actually shipped took 2 whole weeks and I was getting nervous that they'd taken my money and weren't sending the shirts. I reached out to customer service on their website 3 different times asking for an update and nobody ever responded. Finally I looked the company up on Instagram and sent a private message that was finally acknowledged and was reassured my items would, in fact, be shipping when they become available. Ok, great. They come and the designs are as cute as I'd remembered, though not $17.99 quality, but cute nonetheless. One of them was an odd material. Almost "lined" feeling, which was odd considering it was a tank top and the last thing I want is a thick shirt when I'm running in 90 degree weather. But it is mega soft. So all in all, I deducted a star for the fact that I couldn't reach customer service in a timely fashion and I deducted one more for the subpar quality of the print. I won't be buying any more shirts from here but I certainly wouldn't tell someone else not to. If they were a smidge cheaper, I'd consider it. Not the company's fault, just what I'm comfortable spending on a seasonal item.
Hi K. S! We’re glad to hear that you find our products comfortable and we’re sorry that you are not that satisfied with the design. We hope you’ll give us another chance so you can get the kind of excellent experience we’re known for. We’ve sent you an email about it, please check your inbox. Hope to hear from you soon!
Thanks again, excellent product and delivery as always. Love your store,
Thank you for the 5-stars review, Michelle. We really appreciate your support and trust. We're looking forward on your next purchase!
I had a great shopping experience. Shipping took a little longer than anticipated, but I understand that this is a smaller business.
We’d just like to thank you for taking the time to write this review. We’re a small, family local business and every bit of feedback like this does so much to help us out Thanks for supporting us, Amanda!
Nothing that I ordered has arrived. Where are my things?
Hi Cheryl! Thank you for taking the time to leave this review. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
You sent me this review before I even received my order and when I opened the package today, it was the wrong shirt. Not happy to say the least!
Hi Vicki! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I am not sure when I place my order for two T-shirts but I have not received my order. Neither have I had any feedback from Flock and Feathers about my order, if/when it has been shipped. I am very disappointed.
Hi Carol! We’re so sorry that your experience did not match your expectations. We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I saw an ad on Instagram and loved the designs. I ordered right away. Prices were great. The shirt came today. It's soft and printed well. I love it! I will order more. It did take longer than I thought it would to arrive, but well worth the wait.
Hi Kelly! It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review. If you have any questions, comments or concerns, please don't hesitate to reach out to us, we would be happy to assist you.
I placed an order on Flock and Feathers on July 24,2021. My order wasn't shipped until August 3,2021. I still have to received my order. I just checked the hopping and it currently in WV when I live in Virginia. I'm not sure what to but I feel like I am out a lot of money.
Hi Jamie! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I asked about the status of my shirts that I ordered and got a response within a day. Thanks so much!
It is your reviews that help us constantly improve our customer’s experiences by knowing what we are doing right and what we can work on to improve. Thank you so much and we appreciate you taking the time to send us this review, Nicole!
Hi LC! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I never received my order. This is very frustrating.
Hi Karen! Thank you for your purchase. We've looked into the tracking and it says that the package was delivered to your shipping address on file. We've resent the shipping confirmation to your email. Please check both your inbox and spam for the update. If you need further assistance, please send an email to support@flockandfeathers.com. Thank you for supporting our small family-owned business. We hope you have a great day!
I emailed the company and have yet to hear from them
Hi Jane! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Very happy with purchase and service. They are just what I wanted.
Thanks for the 5 stars review, Kate!
I have not received my order and have sent an email without response...
Still waiting.
Hi Kristi! We appreciate your honest feedback. We've checked your email and responded to it immediately. Additionally, we're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I just received notification today that the three tee shirts I ordered are shipped. It has been a month since I ordered and, although you claim to be going out of business, I have received many emails from you over the past three weeks, encouraging me to order from your store. I will give you credit for returning my email query in regard to how much longer must I wait to receive my purchase. You did answer that email promptly, encouraging me to "wait another week."
Hi Sami! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
Yes placed my order over a month ago and still haven't received it yet.
Hi Stephanie! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered a shirt over 2 weeks ago, and nothing has shipped yet.
Hi Kris! Thank you so much for taking the time to leave this feedback. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
The website and products all look amazing and the designs are beautiful. The only reason for this 2 star review is that I ordered them on the 1st and they still haven't shipped (they haven't even left the warehouse or wherever they are kept yet according to the shipping tracker) and it is now the 11th. If they would have shipped faster (or at least left the warehouse by now) I would give this a 4 star rating.
Hi Jessica! Thank you so much for taking the time to leave this feedback. All of our shirts are made to order, in the color, size, style, and design that you have requested. It may take up to 5 - 10 business days to ship your order.
You will receive a tracking update as soon as your package has been shipped out
We sincerely appreciate your patience and understanding of this matter. We are working around the clock to get our orders out as fast as possible.
If you have any questions or concerns, please let us know. We are transparent and we want to help.
The ordering itself was fine, but it might be nice if there is some flag during the buying process that shirts are custom-made and may take up to 15 days to be shipped.
Hi Shawn! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
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- Lemoyne, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nikkia! We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process.