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flipkart.com
India
1 review
0 helpful votes
Follow Ramesh K.
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Now a days Flipkart services is very bad service, the customer care all complaint will take they will say wait for 48 hrs, after three days also same will repeeting. Solution is not happening

Date of experience: October 12, 2022
India
1 review
0 helpful votes
Follow Sneha J.
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Quality service
November 2, 2017

I ordered a headphone of JBL which was delivered on time but was not working properly. They listened to my query and solved it and provided me with a new headphone within 2 days.

Date of experience: October 31, 2017
India
1 review
0 helpful votes
Follow Shabab K.
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Now a days flipcart doing a fraud I booked an order when I book the orders the delivery time show 2 days but when the delivery days come they cancel my order and reason listed that product delivery is not available when I booked flipcart took my order and now they do not delivery my friend told me that kind of online fraud but I took experience this on flipcart big name and fraud work pls do not make online payment first on flipcart booked only cod when you book any order

Date of experience: July 30, 2022
India
1 review
0 helpful votes
Follow Praveen Kumar V.
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Iphone delivery issue
September 29, 2022

I have ordered Iphone on 24 th SEP 2022, the delivery date is 25th SEP 2022, but they said you have to wait for 2 more days and finally today(30-SEP-2022) they cancelled the order and saying our logistic team cancelled it, so we cant get the product delivered.

Date of experience: September 29, 2022
India
1 review
0 helpful votes
Follow Darshan S.
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Fraud Company
June 21, 2023

Involved in fraudulent activities. Selling faulty and defective products and not ready to replace/refund it. By purchasing from Flipkart one should be ready to bear losses.

Date of experience: June 21, 2023
India
3 reviews
0 helpful votes
Follow ChinaBestBuys V.
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Amazing shopping site for electronics, I ordered Samsung grand 2 in affordable prices and got in with in 3 days. It is amazing and speechless to shop products from flipkart.com

Date of experience: February 2, 2015
India
1 review
0 helpful votes
Follow Ajay K.
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Flipkart is cheater
February 13, 2020

They did not deliver the product and their customer care keep on fooling me. I have lost my 1600 RS and vested lots of time interacting with their customer care.

Date of experience: February 13, 2020
Philippines
1 review
0 helpful votes
Follow Adbul K.
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The customer assistant is very approachable and very understanding, she also help me in completing my task! This is really legit look at my withdrawal today!

Date of experience: August 26, 2022
India
1 review
0 helpful votes
Follow Huda B.
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Worst customer care service
October 9, 2022

I suggest that please don't buy from Flipkart. It has the worst customer service. My product hasn't been delivered even they didn't provide any information regarding delay.

Date of experience: October 9, 2022
India
1 review
0 helpful votes
Follow Umakanth P.
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Worst
February 24, 2022

Most horrible experience with flipkart.Not even a single product delivered. Flipkart cancels the order after making you wait for 10 to 15 days. Very unprofessional.

Date of experience: February 24, 2022
India
2 reviews
0 helpful votes
Follow Rudy F.
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The main reason we shop on Flipkart (or Amazon, etc) is so that, if there's a problem, we have an unbiased party that can mediate. After all, most sellers do have their own websites.

Unfortunately, Flipkart is quite useless when it comes to resolving problems. Any idiot can sell; the quality of a vendor is revealed when there's an issue with the sale, right?

In my case, a 53K treadmill proved defective (and fraudulent); I highlighted the issue to Flipkart within 3 days, but Flipkart couldn't/didn't help; now, I am stuck with the product.

Equally bad, or possibly worse, is the customer service on Flipkart that one has to navigate in such cases. I don't think the reps are dumb. More likely, either management directives are confused, or software the reps are provided with is poor -- one keeps getting repeated requests for information already provided. In my case, I have probably received over 25 emails, all quite meaningless ("We realize the importance of the issue... blah, blah, blah." We would like to thank you for your patience... blah, blah, blah."). Calling on the telephone is even worse; I, normally a very polite person :), usually end up losing my temper with the idiocy that I encounter.

I really wanted to encourage an Indian operation, but it must be worth encouraging. I've switched back to Amazon.

Date of experience: April 7, 2020
AE
1 review
0 helpful votes
Follow Styne T.
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Delay for delivery
August 29, 2020

I have ordered a phone few dates before.it was showung the delivery as 21 august. Then again 27th august.now no updates. Today is 30th august. No update nothing. Very worst service.

Date of experience: August 29, 2020
India
1 review
0 helpful votes
Follow Vishal V.
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Seen more then a week I had raised a queries + multiple times of follow up I have not even received a single response from Flipkart customer care.

Such a worst service I have ever seen in my life

Date of experience: October 28, 2022
India
1 review
1 helpful vote
Follow Arjun V.
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1- UNABLE TO OPEN CAMERA, YOU HAVE TO RESTART PHONE THEN CAMERA WORKS.
2- CAMERA QUALITY IS NOT GOOD. NOT BRIGHT CAMERA, FRONT ALSO NOT GOOD
3-DISPLAY QUALITY IS NOT GOOD. WORST DISPLAY QUALITY.
4- IT FEELS LIKE YOU ARE USING A THIRD QUALITY PRODUCT
5- TOUCH RESPONSE IS NOT SO SMOOTH AS COMPARE TO ANY OTHER PHONE
6- SHARE-IT DOES NOT WORK IN IT
7- YOU CAN'T SCAN QR CODE OF ANY APP.

Date of experience: May 28, 2020
India
1 review
0 helpful votes
Follow Chandrasekar R.
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Dont buy anything from flipkart. Brought a Random Brown Shopping Cart with Foldable Wheels Grocery Bag

Order ID - OD**************

Customer support will only offer a replacement when the product description is wrong and buyer is losing money. Brought this bag and found that this is not as described. Only a 3 year baby can use this product with its toys of few grams not for Kilo holdings.

Poor customer support said sorry I can only replace same peice but not refund. Our policy. Quite understandable as even theives jsutify there own policy. Poor flipkart burning cash and not turning single rupee profit is a no match for Amazon or snap deal polciy and with such oor losses they tend to have policies cheating poor customers. Have consoled that this is my gift to a loss making poor weak company but first and lost gift. No more flipkart

Go for Amazon or snap deal. Better polciies to protect customers. Not virtual and real cheating like flipkart

Date of experience: October 22, 2017
India
1 review
0 helpful votes
Follow Jitendra K.
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Product seems old
July 18, 2021

I have just got the ordered Ubon Turbo car Charger.The condition of this seems like this is very old. M very disappointed with this. Pls find pics of the same.

Regards
Jitendra
*******991

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
Follow Nisha J.
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You will not get customer service at all if your using flipkart for shopping Amazon is best... no representative will call you if you have any questions even after requesting for 1000 times

Date of experience: October 9, 2020
India
1 review
0 helpful votes
Follow Viney K.
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If you want to buy defective items at the same prices as the actual good quality items and get mentally harassed and mentally tortured by Flipkart.

Then only Buy from Flipkart. I faced this a lot.

Date of experience: October 24, 2020
India
2 reviews
5 helpful votes
Follow Yeshi C.
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Genuine Site
January 10, 2018

One of the genuine and biggest shopping site in India. The delivery is on time and they response to all your queries. If you want to return products, they are very approachable and gives you refund.

Date of experience: January 9, 2018
India
1 review
0 helpful votes
Follow Naresh L.
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I have placed order for 2 bottles of Listrine
They have delivered only one and after continuous follow they are not refunding Money
N. B. Lalwani
Deputy Director

Date of experience: May 6, 2020

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 592nd among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484