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flipkart.com
India
1 review
0 helpful votes
Follow Ankit R.
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Very bad services
September 24, 2020

I have face issue since one month but my refund gift card is not received till now,
Again and again all commitment is fail. I am very harassments from flipkart services.

Date of experience: September 24, 2020
India
1 review
1 helpful vote
Follow Raja S.
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I purchased a mobile from flipkart & though the brand issued a DoA certificate flipkart simply were negligent & wanted to avoid this issue & kept giving ready made answers so as I should get frustrated & forget the whole issue.
FLIPKART will not honor even brand DoA then what type of service & value add we get as consumers? In local store we can touch & feel the product & they take Ownership of after sales NOT DEFINITELY PATHETIC LIKE FLIPKART.

Date of experience: August 28, 2022
India
1 review
0 helpful votes
Follow Alok T.
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Bulls hit delivery service given by flipkart over here order automatic got canceled Mention our delivery boy unable to reach you for your information m not get any calls any msg regarding wishmaster services full on Faltu I m trying to connect with consumer court regarding fraud service given by flipkart

Date of experience: June 1, 2020
India
2 reviews
1 helpful vote
Follow Arvind K.
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Flipkart reviews are fake, they post only good reviews.

I was trying to post one 'one star' review but they didn't even let me submit it. Here is a screenshot - it says invalid input passed

Date of experience: August 23, 2022
AE
1 review
0 helpful votes
Follow Arjun M.
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Absolutely Terrible!
December 21, 2021

Please stay far away from them, the products are handles with no responsibility and the customer service is a joke, you cant even compare them with amazon.

Date of experience: December 21, 2021
India
1 review
0 helpful votes
Follow Rampurawala M.
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Buyback of old mobile phone
October 5, 2021

I recently purchased Samsung F62 from flipkart and had opted to give away my Redmi Note7 as offered by flipkart' buyback policy. The value for my old phone after IMEI verification was INR 5400/-, and I paid rest of the amount online while placing the order. However, when my new phone arrived and I handed the old one to the delivery guy, he started looking for any possible scratch or damage which he could not find. In the beginning the delivery agent alleged that there is chipping in my phone near charging port, when I asked him to show the chipping he alleged that the chipping was a mistake rather my phone is bent, however he was unable to show the bend too. He asked me to pay another INR 2800/- in cash if I wanted to give my old phone, which I refused.
The whole event seemed like the delivery agent wanted to find any defect in the old phone, on failing to do so, he alleged about something which, again, he could not prove.

Date of experience: October 5, 2021
India
1 review
17 helpful votes
Follow ANTHONY P.
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Hi i ordered a laptop dell ******* on 26th received on 29th, paying cash as there credit card machine was spoiled, But it was waste of money as new laptop came with spoiled battery, They dont check there products or are selling spoiled items fooling people have on the same day put for redund which futher has no productivity responce by both from dell also and frm flipkart also, Never will i order from flipkart is these way is there customer service

Date of experience: June 7, 2020
India
1 review
0 helpful votes
Follow Chul bhul P.
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I boycott
May 25, 2023

Flipkart sale a t shirts of violence as religious BLT and t shirt on picture a man Miss behaviours to hijab girls and that name pasito i suggests that to Muslim that don't buy any goods from Flipkart and don't recommend them all post,ad,staff,etc. I hate you

Date of experience: May 25, 2023
India
1 review
0 helpful votes
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Disapointed service
July 26, 2022

I order a product from flipkart on 9 th july, but product not yet delevered. Customer serivce and courrier service very disapointed. I never buy product from this platform.its already late. I am going to cancel my order.

Date of experience: July 26, 2022
India
1 review
0 helpful votes
Follow Sonal B.
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Mobile fraud
August 24, 2023

Best fraud company award to give you Flipkart.

Don't buy any product to them.

I buy new phone with exchange my old phone but they not pickup my old phone. And no one replay in customer care number.

Date of experience: August 24, 2023
India
1 review
0 helpful votes
Follow Fayaz S.
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Worst customer care from Flipkart. Ordered laptop on offer. Delivery severely delayed beyond three weeks, Custcare calls me and asks to cancel order&place new order(w/o offer). Commits via email to refund price diff upon product delivery.

As requested by Flipkart agent (Mr. Sujith B) on 18th August 2020 via both email and phone, I had cancelled my old order (order # OD**************) and placed a new order for the same product at a higher price. My new Order ID is OD**************, and it has been delivered to me. Intimated Flipkart immediately. After a week of no response, Now they bluntly REFUSE TO REFUND the price difference! Cheats to the core.

Date of experience: August 28, 2020
India
1 review
3 helpful votes
Follow Mit T.
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I had subscribed for FLIPKART FIRST thinking I would get privileged access to Flipkart services. My first few orders were fine, but since the last 10 days I'm not even able to avail 'In-a-day Delivery' service even though my pin code ******* is showing serviceable on their web-site.

Is it Flipkart First or Flipkart Fuss?

It seems to me that they give you services till Rs. 500 are exhausted and then stop giving you the service altogether. Also their Customer Support gives glib replies that serviceability varies from product to product, even though I am not able to purchase it on the same (WS Retail) product I had purchased earlier.

-
Mit Thakkar
*******@live.in
*******616

Date of experience: August 5, 2014
India
1 review
0 helpful votes
Follow Rajesh K.
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This is very bad experience with Flipkart I purchase mobile phone from Flipkart on 06/09/20 and still on 28/09/20 today my product is not shipped I pay money in advance for this I want to cancel my order but they don't have any option for this and they don't refund my money also I continuesly calling to customer care but they also nothing do for this this is very bad costomer care service. They take money within a minute but for refund they required no of days so be careful if you paid money in advance.

Date of experience: September 28, 2020
India
1 review
0 helpful votes
Follow Vishakha M.
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I m not satisfied with flipcart service very bad experience of mine last 7 months my pay later service is block.

Date of experience: February 27, 2024
India
1 review
0 helpful votes
Follow Gifty M.
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Hi all.
Recently I have ordered a music system from Flipkart... it got cancelled by seller and I ordered again so again I ordered again it got cancelled... I notified to customer care this is happening with me. And they said will solve your prob after 3 days 19th of may 2019 after sale is over... so I tght to go for some other company music system I order and again cancelled... after one day my my I'd brocked and I got a mail... I am ordering in bulk... rather to solve my prob they started blaming me now my 40k is stucked and don't no what to do... that much they are irresponsible for customer... I was a prime customer for Flipkart...
I have also attached the snapshot of my chat with flip kart

Date of experience: May 20, 2019
India
1 review
0 helpful votes
Follow Tarun M.
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I have purchased a product, but received wrong product, after several reminders same is not returned. My suggestion don't purchase any product from Flipkart.

Date of experience: April 30, 2023
India
1 review
0 helpful votes
Follow Mohit S.
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Complaints
December 11, 2022

Worst online market to order something snding damage products useless customers service $#*!ing people...badly disappointed...illiterate staff...gona throw out dis app from my phne...if someone have time contact...*******782

Date of experience: December 11, 2022
India
1 review
0 helpful votes
Follow Priyanka A.
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Return policy is pathetic. One of the item was missing in my order. They neither gave me my money back nor return that product. After so many tries I finally uninstalled this app..

Date of experience: June 3, 2020
India
1 review
0 helpful votes
Follow N S.
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Very bad service by Flipkart... really a pathetic company working in our country having no mannerisms to give atleast a feed to to his customers regards the product...no responsibility niether an accountability toword their work...what a shame...n unacceptable
Really man the reason they have provided they logistics and shipment department not taken kare of such products get damaged and they cancelled order their own and not informed to his resp customer...reply the support executive sitten tonl call customer ar only puppet...useless and failed to connect with his superior senior person... And not providing detailed incident on mail after a humble request.but no straight away they denied

+1
Date of experience: January 21, 2023
India
1 review
0 helpful votes
Follow hitesh k.
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I have been taking follow-up for my query since saturday but still they are not responding...
And issue gets resolved by themselves without solving / notifying the issue to the customer...

Hitesh

Date of experience: February 3, 2021

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 592nd among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484