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flipkart.com
India
1 review
0 helpful votes
Follow Athish D.
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After 20days flipkart have canclled my order without my consultation. As i had got the best offer on the big sales. Now they are asking me to wait for deepawali offer. I see there is different of INR*******/- which is total loss for me. Please dont support flipkart

Date of experience: October 26, 2023
India
1 review
0 helpful votes
Follow DEBARATI D.
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Worst service
August 17, 2022

I have ordered some products from kids toys section... each and every products are costly (atleast more than 2.3k)... they sent all the damaged items and now they don't even want to take it back don't even give me the refund or the replacement though... harrassed me alot...

Date of experience: August 17, 2022
India
2 reviews
0 helpful votes
Follow chinky p.
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If we talk about description explaining everything on the bases explaition prepare a mind set for buying it. After delivery look fake commitement and expected date too longer as describing. Regular user since 2012 but now that situtation happeing almost every time. Be aware and need some guidance to policy you need to make before selling product for the dealers

Date of experience: September 25, 2019
India
1 review
1 helpful vote
Follow Abdul H.
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Sir I just placed some similar order of grocery from flipkart on 23rd july, I didn't received two products lifebuoy and boroplush soap, confirmed with delivery boy at 9 pm, he said, morning will give me another boy, I still haven't received two products, so you tell why you didn't deliver all at once. Why did you go and order third party, either your delivery boy is a thief. Otherwise your distributor is a thief.

Date of experience: July 25, 2023
India
1 review
0 helpful votes
Follow Harkirat S.
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Horrible
June 21, 2023

Sells defective products and makes customer go to service center to fix it even after it wont work on the delivery day useless af don't buy a single item from them

Date of experience: June 21, 2023
India
1 review
0 helpful votes
Follow Santosh K.
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It is regarding my ongoing experience with flipcart buy a faulty Whirlpool refrigerator ( wire lengh too short and old dull piece).
I am trying to return the product and get refund from flipcart. Initially they approved it and gave a date of pickup(in around 10 days) and suddenly they cancelled my return request and I was not informed also. I call their customer care, they could not give justification how and why it was cancelled. So I put return request again through app. Again I got message, it will be picked up in next 10 days... This way they are avoiding and delaying my refund. I want to teach lesson to flipcart so this company will not dare to cheat we customers with our hard earned money. I will fight for this. Also I request all to not buy any product from flipcart for next 2 yrs so that they will understand the customer power. Our family will ban flipcart for atleast next two years and will not buy any product from them.

Date of experience: May 22, 2021
India
1 review
1 helpful vote
Follow Namdev M.
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I have ordered laptop battery from Flipkart and delivered, but the battery was not working. The consignment came along with 10 days replacement warranty mentioning "Raga-IT" as a service provider and mentioned to contact them on mail to "raga IT" which I deed. Then they replied to call Flipkart for details.
When I called customer care of flipkart, they kept me on hold for 45 min and disconnected. When second time I called they told this is 11th day we can not give warranty.
I have given the replacement issue on 10th day and they internally not able to sort out the issue.

Flipkart is worst company and suggest not to buy anything from them. They are cheater and only cheats.
They never take care of any of issues of customers

Flipkart Cheater... cheater. Cheater.

Anyhow I am sending them advocate notice for this and will recover all the money with all fees from such cheater company.

Date of experience: July 23, 2018
India
1 review
0 helpful votes
Follow Farogh S.
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Horrible
October 18, 2021

This is the worst online experience that I had while buying the product, the issue is not with the seller or the product, my issue is with flipkart and the hollow promises they provide, they are totally inconsiderate of what and when people need something, from 3 days my product is sitting in gaya and on the final day of dilivery after many call, they assure me that my product will be dilivered to me and they automatically extend it by two days for dilivery siting logistics reasons. As God as my witness I won't be using this site for buying any product because it cost me my job interview.

Date of experience: October 18, 2021
India
2 reviews
3 helpful votes
Follow Chukka m.
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20 days back tv delivered to my home from still not came for installation of technician
This is very dangerous cheating company
Iam called 100s of time to customers care there no response 0 also

Very dangerous horrible terrible company of flipkart
Still not came for installation finally iam file case now in consumer help center

Date of experience: June 10, 2020
India
1 review
14 helpful votes
Follow Abdullah A.
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Mr. Abfullah
August 1, 2020

Don't buy anything from Flipkart nie. It used to be great for online purchase. Of late the service is horrible.
Last week we ordered a Motorola phone on sale at 13:00PM. Delivery was shown on 29th. As per tracking details it had reached the delivery node on 28th. But they didn't deliver on 29th. The status updated in their website to deliver on 30th and that status continued till 1st August. Now they say shipment is cancelled.

Date of experience: August 1, 2020
India
1 review
0 helpful votes
Follow Ankur T.
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Worst services provided by the flipkart... product are very bad and customer service manager's are more then that... no policy... no system... nothing just using their brand name...

+2
Date of experience: September 20, 2018
India
1 review
0 helpful votes
Follow Manish G.
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Pathetic Approach
May 10, 2021

Bought a TV worth 23k, received faulty unit I initiated request for replacement and waited around 15 days but no clue, even Flipkart was helpless to give me a date of product replacement. Finally had to cancel the order now I am waiting for my refund that only GOD knows if I will get or not.

Date of experience: May 10, 2021
India
1 review
1 helpful vote
Follow Gunasekhar Y.
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Very very bad service
January 21, 2018

Flipkart Team, From last month I am following up with flipkart regarding my account is not able to signin, But till now no action was taken. Please try to resolve my issue asap. I didnt do any mistake why I am not able to login into my account in flipkart.

Date of experience: January 21, 2018
India
1 review
0 helpful votes
Follow AAaa S.
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Bad quality and worst customer support, received broken and missing items multiple times, also on top there is a no refund policy. Flipkart is just getting worse

Date of experience: July 3, 2022
India
1 review
0 helpful votes
Follow Ajit K.
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Misleading customers
March 24, 2022

I had ordered Realme9 Pro+ with exchange of my Redmi7A. This was for the 2nd time I had ordered the same model with the same exchange model but IMEI was different. My Redmi7A is extremely good condition but the delivery boy reduced Rs. 800/ both the time without any valid reason. I am done with the poor marketing and gimmicks played by Flipkart.
While on Amazon I had ordered another phone with the same model i. E Redmi7A & they proceeded very smoothly & without any argument & trouble.
I would like to advise everyone reading this not to fall for Flipkart cheap marketing tricks. Be careful about the

Date of experience: March 24, 2022
India
1 review
0 helpful votes
Follow upendra k.
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Such a worst service from Flipkart, I have received a used piece of IPHONE in the Big Billion Sale. On the name of Big Billion Sale you guys are cheating the customers with the duplicate products. It's really shame on you guys. Better to stop this cheating service and cheating game, or else one fine day we will start processing legally for all the issues with Flipkart.

Date of experience: November 2, 2020
India
1 review
0 helpful votes
Follow Dileep B.
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Worst service
April 27, 2023

I placed order 14th APR 2023 then the deliver date on or before 25th of the month. But while tracking on 16th recived to the my nearest hub. I was thinking that I'll get couple of days, but i wonder that on 25th evening without my knowledge, consent they just postpone to next month 3rd. When call to customer care they are giving reply irrelevant information and very ridiculous words. My query not resolve and still my product didn't recived and i paid full amount before that. It's a very very sad and worst thing i ever seen before.

Date of experience: April 27, 2023
India
1 review
0 helpful votes
Follow Kalpana S.
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Very bad products
September 25, 2020

I bought a saregama carvaan of amount 6360-/ and it is defective, it is not opening and l also bought a bed table and it's been 1 week only and the table is broken all the screws and pins and nails are broken i prefer all of u not to buy anything from this company... it's the worst company ever

Date of experience: September 25, 2020
India
1 review
0 helpful votes
Follow Vikas C.
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Flipkart is fraud app
August 26, 2020

Flipkart is really very bad app, i suggest u all not use it, i am not saying it on air but i have a very bad experiance with it,
Just i ordered 2 serum of costing 1100 approx and made payment online even after it 23 days approx have alredy been passed but they didnt deliver product to me still now.
They only use your money even without intrest.
When i called customer care than each time they gave me next delivery date and till that date i again didnt get the product.
Even they hold my call for 40 minute and even after that no resolution provided to me.
Very fraud app have no value for its customer.
Just use amazon or other app bt dont trust on cheater flipkart.

Date of experience: August 26, 2020
India
2 reviews
3 helpful votes
Follow govind r.
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Fake product
January 23, 2017

Got a very bad product nd cheap in quality i as very sad after getting that product i feel very sad becoz this type of big growing company giving so much bad product... so plz make sure next tym pls buy cod only from any website

Date of experience: January 23, 2017

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 592nd among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484