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flipkart.com
India
1 review
0 helpful votes
Follow Saravanan K.
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Product delivery service
January 31, 2022

Totally worst service. I have bad experience with flipkart because I have ordered a material from flipkart on the 9th Jan 2022. Original expected date is 18 Jan 2022. But until today (31 Jan 2022) that material was not delivered. On the 14th Jan one of delivery guy called me and asked the OTP without delivering the material. I have told when i receive the material then only I can share the otp. After that no body call me for deliver. I have raised compliment through customer service but they also not solved the issue. So I will recommended to all try to avoid use of flipkart for purchase any product.

Date of experience: January 31, 2022
India
1 review
0 helpful votes
Follow Selva K.
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One of the worst ecom company. Supplies their own inferior product than the ordered one. Replacement took their own time after paid online. None of the customer service executive can help, every time you have to explains the complain history from the scratch for every executive.

Date of experience: August 18, 2022
India
1 review
0 helpful votes
Follow Mahipal S.
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I had ordered an Asics shoes from flipkart when I took the delivery of that order it was found in the box full of garbage there was no shoes in that box when I put my payment refund request on flipkart then that request itself again and again rejected.

Date of experience: November 26, 2022
India
1 review
0 helpful votes
Follow Dinesh S.
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Flipkart Team,
I got a FAKE Whey protein product from flipkart which i ordered on 17th of October 2023. I have an official email from MuscleTech stating its an unauthorized product and do not consume it. I have attached the email conversation for the same.
As i have purchased the product from Flipkart so Flipkart would be responsible for this, and are liable to refund my money back. The product is still in the same condition. I have not opened the product yet. Flipkart supposed to take action against the seller

Date of experience: October 22, 2023
AE
1 review
0 helpful votes
Follow Mohammed Ali A.
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Very Bad Service.
July 29, 2023

Very Bad Service. I was purchased a try cycle from flipkart.thedelivery the item one day late.the are delivery to me a defective try cycle. I was complaint the same day. The are sending message every day. And the say we will come today to take back the item. But not coming. Until 7 days the not came. After 7 days the are saying. Only 7 days the return policy period. It is finished you cannot return the item.the cancelled my return policy. Then i send again messages. The are replay for every messages. We will call you. But until now i didnt get a call. I t was one of the bad experience from flipkart.

+1
Date of experience: July 29, 2023
India
2 reviews
1 helpful vote
Follow Dinesh B.
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Had purchased a induction electric COOK TOP. On 26/06/2023 I got delivery. On 11/07/2023 there was a blast while I was cooking. It is a 2000W device and I was cooking at 240W but still there was a blast from inside the device so the glass broke into tiny pieces and it scattered all over on the platform. They say that it is a physical damage but it is actually some manufacturing damage. They are not ready to help me, It is a 1 year warranty device. No replacement nothing they say.

Date of experience: July 12, 2023
India
1 review
0 helpful votes
Follow Suvajeet C.
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Such a waste of time with Flipkart. The most pathetic service. They actually fraud with you and your time.
With time the quality of service Flipkart rendering will end in closing of this company. An unholy nexus is working with in FLIPKART to Maline its value. Go for any e commerce site except Flipkart..

Date of experience: July 19, 2022
India
1 review
0 helpful votes
Follow Sejal S.
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They Cheated
December 28, 2022

I ordered jeans but i got from different brand i simply go to app to create return but app is asking for otp to create return.It is very first time when app is asking for otp to create return my registered number is off right now not off but havent recharge because im using another no. For now
This is more disgusting when i go for client support they are not responding me msg they simply give only 1 option request a call to your registered mobile no.
Seriously.im going to uninstall this app right now

Date of experience: December 28, 2022
India
1 review
0 helpful votes
Follow Rajkiran S.
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Asus Zenfone max pro m1 on Flipkart. No replacement or refund against manufacturing defect. 2 defects identified. Horrible customer care service. No replacement of purchased phone. Fone has manufacturing defect, so it is sold at discounted rate. I am calling Flipkart everyday, and there is no resolution, no replacement and no refund. Asus 13 mp Camera quality not as good as Samsung 12 mp J5. Call quality and gps sound in car is horrible with too much background noise. Other person on call cannot hear my voice on auxiliary connection. Samsung is much better in this feature. Total disaster phone if you connect in car and try to speak hands free. Flipkart technician from Jeeves does not understand this problem, nonsense technician sent by Flipkart. Do not buy such discounted phones from Flipkart. I want to sue Flipkart and stop all purchases on Flipkart.

Date of experience: May 6, 2019
India
1 review
0 helpful votes
Follow Ajay k.
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Zero return services
April 20, 2022

Some days before i just ordered for one regional kada,. That is not up to mark or not the orignal one, because i bought that one second time, the first time the kada is orginal and same that is showing in image. I just want to return, the flipkart accepted the request, but today the delivery boy can't wait for 4 to 5 minutes and he just hang off the mobile and didn't pick up the call. Totally made a bed experience about flipkart. Please trained your staff flipkart.

Date of experience: April 20, 2022
India
7 reviews
206 helpful votes
Follow bhawna n.
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Best kart FLIPKART
December 18, 2015

Amazing site for shopping. I found everything here with affordable price and amazing offers... flipkart is best for electronic gagdets. I like everything which i had order from here. Recently i gifted a phone to my younger brother which i bought from here. Awesome service, amazing price and branded article..

Date of experience: December 17, 2015
India
1 review
0 helpful votes
Follow Virendra G.
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Ordered mixer
July 3, 2021

I ordered mixer from Flipkart and it was faulty and accessories lickage so im trying to return product but option not available, im coordinating with Flipkart customer care and they're provide me wrong details like will update return option for you and after 4 days customer care person says option not available very bad experience with Flipkart

Date of experience: July 3, 2021
India
1 review
0 helpful votes
Follow Sindhu S.
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Bloody thief this company is. They will do everything possible to harass you. I wish to get a chance if could say or do anything to them. Worst customer service. Worst company... Bansal Brothers you have shown what you are. Chor saale..

Date of experience: July 28, 2020
India
1 review
0 helpful votes
Follow Ashok P.
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No item in the delivery box empty see when the item arrives bee conscious when taking an online parcel, make a video during the parcel opening "open it" video important, if the parcel is open, do not bring it back order ID -0D**************

Date of experience: May 19, 2021
India
1 review
0 helpful votes
Follow sarthak a.
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Worst delivery services
October 17, 2021

Worst Services the delivery is never on time they are just greedy for there feedbacks and they dont understand the emotional feelings of the person and they themselves cancel the order and then put blames on you worst expereince ever.

Date of experience: October 17, 2021
India
1 review
0 helpful votes
Follow Vijay K.
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Poor service
April 8, 2017

As we requested about the egift cards and saying that already used, but they should think that if somebody used should tell that so and so person used these egift cards. Sent an email to them let me check their response based on that will take an action.

Date of experience: April 8, 2017
India
1 review
0 helpful votes
Follow Naganjan K.
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Their retun policy is worst kind I ever saw, they send broken products to their customers and do not accept them when we return the item to them. They do not have option for broken items to return. I strongly request not to purchase from flipkart

Date of experience: September 11, 2023
India
1 review
0 helpful votes
Follow Basanta K.
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If u order one flipkart give you another one ।।
Worst $#*! the flipkart,
Last time i ordered one book flipkart take charge 154 delivery charge. No issue at least give the right book. Why r u give the another book. If u don't have plz mention there this book is not available,

Very very bad worst service..

Date of experience: June 9, 2021
India
1 review
0 helpful votes
Follow Samrudhi A.
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OD************** this is my order ID. After paying they have not delivered the phone and after talking to their customer care. They are not bothered for the customer. They straight away say xxld the other

Date of experience: January 16, 2022
India
1 review
0 helpful votes
Follow Pallavi A.
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Very bad experience
I received wrong product three time.
I couldnt excepted this by flipkart. There is no option for uploading vedio otherwise i uploded that
Infact i got open product and mrp also removed from that product

I will suggest u guys pls never shop any product by this

Date of experience: February 28, 2020

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484