Flipkart

My Recent experience with flipkart has been such that, that I am never buying anything from them. The customer care tells you they will call u back for the issue and after few days they will close the ticket saying customer was not reachable. I have spoken to atleast 30 cutomer care executives who say that we have taken your complaint and then never come back.

My experience with other sites was so amazing, they were responsive and took care of the raised issues without me following up or reaching out. After seeing this drastic service experience when I also recently had to buy Iphone which was available on flipkart and not on other website, I made sure that I do not buy it on flipkart and waited to be available on other website.
I am Glad that I took that call because my issues for other products are still not resolved with flipkart.

All products in this is very good. If we find any product they also help us to find best product. Service is very fast, they deliver the product before expected date. This is one of the best app for shopping.

Flipkart ripped me off. I went to top 10 in vasai where they offered me Rs.1500 for the phone itself after physically examining it. Then I compared it to Flipkart who was offering 1650 for the same phone, what they neglect to say that there is a additional charges for not including the box & the charger for a phone which was bought almost 8 years ago. And just offered me Rs.650. I've been "ripped off" by Flipkart, after talking to coustomer services repeatedly, I was informed, they will not give me my phone back which I tried to cancel it's collection during its pick-up.

They can decide delivery the order or cancell the order. Customer can not be decide. If we ask the flipkart team they simply told our seller's courier not delivery the item, in your location.
They not asking with us to cancell the order.

I am a customer from 2014 when they start up their business. Only for 839 rs product return they
Reject and want my id proof that i am their customer they hurt my dignity and prestige. Send me wrong product with missing attachements. This is a blunder mistake to provide customer wrong product and denied for return. Online shoppingbrights provide a customer to raise voice for illegal offence.

For a refund i am waiting for last 20 days, airlines refunded that money to flipkart and i got those details in mail from airlines side but flipkart didnt done nothing for this, very bad service, dont order anything from flipkart very worst services

Seems like Flipkart and Ekart both are unable to control the delivery boys as well as their bosses. Happens repeatedly at Guwahati city. No one seems to bother. The business might close soon, who knows?

Nearly almost 25 days done i didn't receive my product and every time they are giving fake statement you will receive your product soon. They think customer are fool. They didn't take any action and they are telling us to go behind the nearest ekart place. This is the way they treat the customer. Very worst customer handling

Flipkart is not understanding the feelings of customers as I have order the shirt. I was waiting for the delivery and 2 day before automatically they cancelled... When I called back they replied to order again... And I can't wait longer for the product... What kind of bull$#*! I don't know. Even they was not talking even politely... They don't have sense to talk. I'll never order from this app.
Or nor suggest to order from this app.

Never buy any thing from flipkart. It's been twice now. Very bad service and experience. Bought a dining table. No installation, no follow ups, no response. Such a big organization and such a bad service.

Worst experience, i ordered the product on 22 september(worth Rs 3149) it was supposed to be delivered till 29 september, you told me on 30 September that the product is cancelled by Flipkart itself due to some delivery issues and the Refund will be paid within 2-4 business days.

From then I have contacted numerous times to Flipkart's customer care for Refund, every time after discussing the issue they promise to Refund me within 48 hours.

You are Promising to Refund me from 30 september, after numerous calls finally you committed on 8th october that the issue will be resolved Before 13 October...

Today is 15 october, your senior customer care employee after discussing the issue put me on hold for nearly 34 minutes, no reply nothing, is this the way you ignore your customer, Flipkart?

Order placed on 24th Jul'22 & delivery was confirmed on 30th Jul'22 but I didn't get my order yet. No updates from customer support, not getting updates of my queries/complaints. No official email id is to sent our written concern. No cancellation policy, No refund policy. It seems that they have taken my money and I will not get it return. The gesture of non response is completely shown as a FRAUD COMPANY.

I have been shopping in Flipkart for more than 5 hrs, it used to be good,

But now it's horrible, one of my item was showing status as Out for

Delivery since Jan 12th, and now today's date is Feb 17th.

I have been chatting and talking to customer care since 4 weeks, I might

Have contacted more than 10 different people from Flipkart support, but

None of them resolved issue, and asking same query again and again.

I didn't expect this from Flipkart.

If you are not able to deliver please cancel my order, I can understand that, but doing nothing is horrible.

Attached screenshot for order reference details.

RIP FLIPKART

I ve ordered a 55 inch smart tv and Flipkart delivers in time however installation they have postponed more than 7 days and no option to cancel
14 times called their customer support and got reply wait! Sorry for that but no installation after 7 th day
You want you return but product return is not allowed
Customer service behave like Govt officials
And asked me to go legal against their company
Not sure what to do! Pls don't order or use un professional company
There are many online platform available
Flipkart service centre is a crap and they want to company to close
Pls don't order any TV or big items with flipkart

Guys b careful while placing Orders on Flipkart. I bought a 6litre pressure pan from Flipkart which i got delivered on time but while agent came i handed over cash 600/- short n informed him to wait till i withdrew cash so i can pay entire amount of 2000/- on the way i got a link n paid for the product. Nowvi came to delivery agent he refused to give my money back n in the process i wrote to both Flipkart n their delivery agent to reverse credit of excess payment of 2000/- but they don't care really for their customers. Hence i lost 2k. So my cooker costed me 4000/ in place of 2000/- learnt a lesson to go buy from local shops then buy from cheats