• Flight Trotters

Flight Trotters

Overview

Flight Trotters has a rating of 1 star from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flight Trotters most frequently mention credit card, price increase, and scam company problems. Flight Trotters ranks 215th among Plane Tickets sites.

  • Service
    15
  • Value
    14
  • Shipping
    11
  • Returns
    12
  • Quality
    13

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I called flight trotters but there is no answer, emails are never returned.
How would you rate Flight Trotters?
Top Critical Review

“Never received any Tickets”

em d.
3/23/21

Avoid at all cost it's a scam company, don't waste your money, I've lost 2200$ and never got them back, Paid with debit visa card which was totally stupid to do so because their website said that I have to pay an extra 80$ if I 've pay by normal credit card, My booking from the start was on westJet.ca and Don't know how I End up with flight Trotters scumbags, I think both westJet and Trotters are Gangs

Reviews (49)

Rating

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Reviews that mention popular keywords

flight trotters (12)
Thumbnail of user emd22
1 review
6 helpful votes
March 23rd, 2021

Avoid at all cost it's a scam company, don't waste your money, I've lost 2200$ and never got them back, Paid with debit visa card which was totally stupid to do so because their website said that I have to pay an extra 80$ if I 've pay by normal credit card, My booking from the start was on westJet.ca and Don't know how I End up with flight Trotters scumbags, I think both westJet and Trotters are Gangs

Tip for consumers:
avoid at all cost , scam by 3rd world criminals

Products used:
my money

Service
Value
Shipping
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Thumbnail of user johnr3289
1 review
3 helpful votes
March 1st, 2021
Verified purchase

Should be able to set zero stars. Company changes prices after booking then charges a cancellation fee if you do not agree with the increased cost. Avoid at sll costs.

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Value
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Thumbnail of user anudeeps
1 review
0 helpful votes
October 22nd, 2021

100% scam company
I booked a flight then they sent me an email that the price increase i paid $400 more. After that my return flight canceled they charged me $390 first time and 300 second time more to change my flight but they just sent me a fake ticket without any booking number. This is 10 months I'm talking to them especially someone who name is Chris, but they don't refund my money. They are thief. I've never had this kind of bad experience.
I will claim my money for sure

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Thumbnail of user stevenp568
3 reviews
19 helpful votes
February 23rd, 2020

Flighttrotters.ca and/or Flighttrotters.co.uk is a scam. They post very low fares for a flight to entice you to book with them. Once you have booked, they call you with some ridiculous story and asking for an additional amount. In my case, it was over $1000. I refused and asked that they reimburse my payment as per their Terms & Conditions. They obviously refused. I am working with my credit card to recover my money.

Avoid this company by all means.

Thumbnail of user alic90
1 review
2 helpful votes
May 13th, 2021

Hello friends, be careful to buy tickets in this site, they are thieves, they charge you, the price of the ticket, and when they receive the money, they don't send you the ticket, even if you remind them by phone, an Indian answers you with mediocre English, he gives you no solution, afterwards they do not answer the e-mail, nor by message, at the end of the day you do not get your aregent or your ticket, really be careful

Tip for consumers:
Do not use this site are thieves

Products used:
Purchase plane ticket

Service
Value
Shipping
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Thumbnail of user jasonb2274
1 review
0 helpful votes
January 25th, 2022
Verified purchase

Booked a trip on flight trotters, 48 hours after I was called and informed the costs were 30% more. I was also told the new fare included cancelation and complete protection no matter what happened (None of which was true).

I agreed and paid for the difference.

When you think about it, 48 hours is a great time between when I booked and when they pulled the switch. I had already booked all the hotels and everything else for the trip so I'm now at their mercy.

So at the very last minute, I was not able to go. I called flight trotters but there is no answer, emails are never returned.

Unless your a sucker NEVER use this company

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Quality
Thumbnail of user niloofarn1
1 review
7 helpful votes
April 29th, 2020

100% scam company
I booked a flight then they sent me an email that the price increase i paid $300 more. After that my return flight canceled they charged me $190 more to change my flight but they just sent me a fake ticket without any booking number. This is 4months I'm talking to them especially someone who name is Chris, but they don't refund my money. They are thief. I've never had this kind of bad experience.
I will claim my money for sure

Thumbnail of user lorentzrobinsong
1 review
0 helpful votes
August 4th, 2022
Verified purchase

Please don't booked or buy any tickets from those scammers, gangsters, Heartless people, they are all in India using fake names like Jessica Brown, Franck, Jose etc. they online kind and talked to you when you are purchasing the ticket, after that you will never her any satisfaction from those liars.
My story is the following:
Last year I booked from them an airplane ticket with all the protections, they increased the price in telling me the ticket I found with the lower price is sold out I have to pay more what I did, I miss my flight for a reason of passport issue I called them they told me no problem your ticket can stay open for a year just buy another ticket and save the first one, I agreed with them, I am calling them since June to get an answer about my ticket they refused to refund me my ticket and they want me to pay extra money an equivalent of purchase another ticket.
They are all terrorist, please report them everywhere RCMP, FBI, anti fraud offices to make to all world knowing them.

Tip for consumers:
They are scammers DO NOT DEAL WITH THEM

Products used:
Booking flight

Thumbnail of user rohilab
1 review
4 helpful votes
February 1st, 2021

I wish i could give them 0 rating but that's not an option.
Long story short, like everyone else, I booked a ticket with them and they called me with a ridiculous story asking for more money. They kept telling me the ticket was not available anymore, while the same ticket was available on their website. Obviously, I refuse to pay. We had some back and forth and they finally agreed to pay 70% of my money, I refuse to accept it. The guy on phone was very stupid and he didn't make any sense. Called the bank and recovered my money in 5 days.

Thumbnail of user gabriels422
1 review
6 helpful votes
November 14th, 2021

Hi guys, same problem as most of you. I bought a ticket at 1100$, then got an email to call them to finish my réservation. Called them, they were now saying the price is 1500$. I looked at american airlines and the price was 1200$. I told the guy to go $#*! himself and cancel my order. He said he cant, checked my bank account and my credit card didnt charged me for anything yet. Called credit card company and cancelled my card.
This company is pure garbage dont ever accept any payment

Thumbnail of user marilynep4
1 review
6 helpful votes
October 7th, 2020

I am very disappointed with the call I just received stating that there's a price increase on my ticket. This is unfair practice honestly it aint right at all. I usually read the reviews before buying but I didnt do so this time, shame on me! But, count on me, i'll be spreading the word on this one. I am not satisfed at all and I won't recommend Flighttrotters.ca. Not even there's an increase on my flight, there's hour changes that don't fit in.

Thumbnail of user nasreddineb
1 review
1 helpful vote
August 19th, 2022

Be careful. They trap you by posting a very low price, than tell you that price is NOT available and force you to buy it at higher price.
They post a ticket@ CA 744.81 than try to sell it to me@ CA 943-10 or I have to pay the penalty which is CA 150.
After long conversation, the offered to waive the penalty fees if I find a cheaper ticket, Which I did@ CA 853.37
Be careful ( Should get Zero Star)

Tip for consumers:
They Do Not honor what they post and try to force me to buy a ticket @ almost CAD 300 above the posted price or pay a CAD 150 fine.

Products used:
Airline Ticket

Thumbnail of user robertt1625
1 review
4 helpful votes
November 15th, 2020

$#*!ing $#*!s, better work than stealing money from people. Be careful, never book a ticket from them, neither u will get the tickets nor your money back.

Thumbnail of user gregb653
1 review
4 helpful votes
November 25th, 2020

They offer very low rates, but as soon as you have booked the calls or emails start asking you to pay an additional 50% to 150% of the ticket's price. In my case, it was more than 750$CAD. When you refuse, no refund, but just cancellation fees. The only choice you have left is to quickly contact your credit card provider to explain the fraud and get your money back. Please stay away!
PS: NEVER PAY WITH AMERICAN EXPRESS (They never get your money back and leave you responsible for pre-approvals, even if you close your account).

Thumbnail of user salims36
1 review
0 helpful votes
May 4th, 2021
Verified purchase

They are Scammers. I booked 3 tickets from flight trotters on May 1st, 2021, based on the prices displayed on the website and made the payment accordingly. I only got booking details with bogus reservation number and no tickets. After making several phone calls for the next three days finally their supervisor came on the phone telling me that the prices have gone up and I need to pay more then 100% of the original amount to get the tickets. I obviously refused and asked for a refund as I am not the one cancelling here. I had originally agreed to proceed with the price on the website. As flight trotters could not get the tickets they are the one refusing my reservation so technically I shouldn't be the one to bear any charges. They refused from not only issuing the ticket but also refused to give me my money back for not providing the service.

I eventually looked up the company's reputation and found out that I am not the only one been ripped off by them. There are hundreds of other people with the same complain and who have eventually lost their money with them. They are fraudsters. Its our hard earned money and it hurts to lose it like that. People please be aware of them and do not do any business with them unless you want to lose your money.

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Thumbnail of user angeu2
1 review
0 helpful votes
July 7th, 2022

A huge scam flight company! Very rude agent! So ridiculus! Who ever run this company I hope you know the word "KARMA" you caused stress, trouble and took money to all the client who purchase on your sight! You have no idea how they saved money to get flights to be with their loved ones. You are heartless people! Shame on you!

Thumbnail of user hafids2
1 review
2 helpful votes
July 8th, 2021
Verified purchase

Never deal with this compagny. I booked 3 ticket from Wpg to MTL on July 5th 2021. Paid S1780. Received the confirmation, the folowing day, they send an email asking me to contact them, hard to contact them by phone, so they reach out to me after several emails and voice messages.
They claimed that the ticket on Air Canada are not confirmed for the 3 passengers, and they have an alternative flight on WestJet same day but with 1 Stop (3H30 layover in Toronto) BUT I need to pay more.
S285. They refused to refund when requested. So had no chaoice to pay extra $$$.

Products used:
Air Ticket

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabetho808
1 review
0 helpful votes
February 5th, 2022

I purchased my ticket with my visa and several hours later they call to say I have to pay several hundred dollars more for my return flight. This is disgusting and should not be allowed. Thankfully I was able to cancel card, but hugely inconvenient. Beware of this Company

Tip for consumers:
Beware of this site

Products used:
Plane ticket purchase

Service
Value
Shipping
Returns
Quality
Thumbnail of user janef369
1 review
1 helpful vote
August 11th, 2021

Compagnie frauduleuse. Service pourri. Nois avons demandé un remboursement du a la covid. Il nous font attendre en disant qu'il faut attendre 1 mois. Il nous raconte des mensonges à chaque fois que nos appelons. Cela ne merite pas aucune etoiles…

Service
Thumbnail of user lucl34
1 review
1 helpful vote
July 26th, 2021

I wrote a review earlier on how they screwed me over $1749 CAD for a flight that Air Canada cancelled due to COVID. They got my refund and never gave it back. A week ago, I got a call from a supervisor at Flighttrotters saying that I had a credit to use in the amount of $1749. So, I decided to book a flight in business class for an upcoming cruise trip; I took business to ensure to use up all the credit amount (the regular Economy price was around $700 CAD). The full Business class ticket, using the Air Canada website was around $1200. They wanted to sell me the same ticket, with a cost of $296 on top of the credit. Holly F**CK, anything to get more money out of you... incredible. I refused the ticket and hungup the phone since they were the ones calling me. I replied by an email saying, you guys are screwing me already selling me an overpriced ticket that I can cheaper on Air Canada website. DO NOT DEAL WITH THOSE MORONS AT FLIGHTTROTTERS; everytime I talk to them, it sounds like they are all on drugs or something.

Thumbnail of user georgeo259
1 review
8 helpful votes
November 19th, 2020

Like everyone is saying they will call you to request more money for a flight and refuse to refund when you say no. This is their scam.

PRO TIP: Be careful, do not accept any cancellation fee. Once you accept, your credit card won't get involved.

Tell them, you can't afford more, they have to cancel NOT you. Because they can't provide the flight.

If they refuse, tell them to f*ck off and hang up and call your bank.

Contest the charge on your credit card for Undelivered Services as they couldn't reserve the flight for the price of dates requested.

Thumbnail of user rachels490
1 review
0 helpful votes
March 15th, 2020

Je vois une publicité crédible alléchante alors je clique tout semble parfait il prennent le paiement mais 10 minutes plus tard je reçois un appel disant que le vol de retour n'est pas accessible alors j'aurais des frais supplémentaires A ce moment je demande d'annuler il me dit que c'est impossible... Que leur site est clair à ce sujet site qu'on ne voit pas quand on réserve!
Mon erreur alors Je me sens coincée alors j'approuve les frais supplémentaires... il me dit dans 2 jours tu auras tes numéros de confirmation les deux jours passent j'ai rien ça traîne pour 10 jours en tout un coup les billets confirmés je vois immédiatement sur le mail que j'aurais pu annuler les premier 24h sans frais et passer ça avec des frais de 150$ ce qui ne m'a jamais été offert alors à mon dernier appel pour annuler le voyage du au corona virus en plus du fait de m'avoir fait arnaqué il me dit clairement qu'une fois que j'ai eu la confirmation c'est trop tard j'aurais du le faire avant...
Quelle arnaque j'ai appris toute une leçon
Je vais vérifier avec ma carte de crédit afin d'avoir un recours et contacter protection du consommateur mais surtout publier sans relâche pour que d'autres ne soit pas victime...

Thumbnail of user madc30
1 review
4 helpful votes
December 11th, 2020

After buying our flight ticket at 860$ they call us to force us to pay an extra 350$ for the same ticket. If we didn't pay the price they ask, they menace us to not deliver our ticket. The little punk behind the phone call started get mad at us because we wanted to get refunded and he hangup on us. This is a scam company. The worst stupid company possible to buy ticket from. Ill contest my credit card because they want to keep your money without gaving you any ticket if you dont pay the price they overcharge you. Bunch of little idiot scammer! You wont get any dollar from us

Thumbnail of user ti_michel
1 review
0 helpful votes
August 22nd, 2023

Nous avions fait une erreur sur le nom des billets il nous ont chargé 400$ de plus et ensuite ils ont acheté les billets avec delta et puis chargé un montant de 279.00 en plus du prix des billets 1010.33. En plus nous avons attendus une heure au téléphone même personne avec un cent indien difficile à comprendre. Je n'achèterai jamais plus de billets en spécialité.

Thumbnail of user brer9
1 review
5 helpful votes
August 21st, 2020

SCAM. DON'T DO IT, THEY WAYY OVERCHARGE YOU THEN WHEN U BOOK THEY WILL CALL YOU BACK ASKING YOU FOR MORE MONEY AND THAT THE MONEY YOU JUST GAVE THEM ALREADY IS NONREFUNDABLE
I SWEAR ONLY 2 PEOPLE WORK AT THIS COMPANY BECAUSE EVERY TIME I CALL I GET THE SAME 2 STUPID PEOPLE.
TAKE FOREVER TO CALL OR EMAIL YOU BACK
HAVE BEEN DEALING WITH THESE PEOPLE FOR MONTHS AND I WISH I HAD A LAWYER TO SUE THEM ALL

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FlightTrotters.ca is an online travel company offering online travel products and services.

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Thumbnail of user georges1111
George S.
Typically does not respond to reviews

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