I wish i could give them 0 rating but that's not an option.
Long story short, like everyone else, I booked a ticket with them and they called me with a ridiculous story asking for more money. They kept telling me the ticket was not available anymore, while the same ticket was available on their website. Obviously, I refuse to pay. We had some back and forth and they finally agreed to pay 70% of my money, I refuse to accept it. The guy on phone was very stupid and he didn't make any sense. Called the bank and recovered my money in 5 days.