Fleet Network

I have purchased from them several times in the past. Never had an issue. Until last month. Same as others; the item was apparently on stock, and never got shipped. It looks like I can't talk to anyone. I sent an email, I tried the live chat, and today, I tried to call them. The only thing I got was a voice message that states that until further notice, to reach them by email. The website hasn't been updated to reflect that of course so it doesn't look good. It really sounds like they are about to "pull a NCIX" on their customers... I wouldn't recommend you deal with them until their situation gets resolved.

Another bait and switch type of outfit (talking about shipping).
I paid for shipping via Purolator but the idiots sent it via UPS (the worst most unreliable shipper in the galaxy).
No replies to emails before UPS had ever picked up the shipment so that they could fix up their screw up.
No sympathy from the csr, no mea culpa that it was their fault.
No offer to make it right.
Just bad all the way around.
There are zillions of other online stores to buy from without having to go through the hassle here.

Ordered an item that showed that they had 10 in stock. Days went by and no update. Asked them about the status and they told me that it was not in stock and it would take 4-6 weeks to ship so I asked for a refund. It's been a month and still haven't seen my money. Their website shows that they still have the item in stock. They take your money knowing that they cannot fulfill the order! S C A M!

Will be reporting them to the fraud police.

Ordered from here as they had a good price, with free and fast shipping and I was wanting to get it before Christmas. Had a similar experience as the others, didn't ship on time, no answers on the phones and no replies to emails, etc. But found a way to get my order cancelled. Call the 844 number and press option 2, it go to tech support not sales, but they actually answered right away. The Tech support guy just wanted to send an email to sales, but I wasn't going to accept that. Asked him to forward/escalate to someone who could help me, even if it was the owner of the company. He ended up forwarding me to the webmaster, a very helpful person who was able to cancel my order, on the spot.

This was my 2nd purchase from Fleet. The 1st time I ordered 2 Unifi cameras, they arrived 2 days later... I thought I found a great company to get Unifi products... then I ordered another Unifi camera... 2 months later they finally shipped it after 5 messages on the Chat line... I don't think I'll order from them again. Really disappointed. The products were always 100% and unopened... so eventually happy... but they need to fix their logistics. Fleet... if you are back ordered... then let us know... dont take our money... then make us wait 2 months with no communication

Knowing they can't deliver the stuff, they take your money and then you have to do whatever you need to recover.
The web site is showing false informations leading people to beleive they will have what they ordered. They dont answer there phone. They dont answer e-mail and so on...
I also discovered the owner Martin Fleet does not care about anything since we can retreive lots of complains.
Never do business whith them: fleenetwork, fleeinfo, fleesecur... They are all fraude.

FIRST I SHOULD NOT BE FORCED TO GIVE THIS BUSINESS EVEN ONE STAR! They do NOT deserve it. This company should be taken down NOW! DO NOT ORDER FROM THIS ABHORRENT CAMPANY! While $#*! can be swapped away, I'm bewildered to how this excrement ceases to exist in Canada. Check Review the BBB comments. STAY AWAY, STAY AWAY, STAY AWAY. If you work there leave NOW! Help the process along.

Have placed an order on Nov 12 and attempted to contact Fleet Network almost daily.
Never replied except for generic answer on web-chat like "Thank you for your patience..."
After 2 weeks sent again several emails, daily, asking to cancel the order and refund.
Same no reply.
I contacted my CC bank and they refund the amount as disputed transaction.
Fleet Network web site still showing active my order with "Awaiting Tracking Update".
I would recommend never consider doing any business with Fleet Network Canada unless want to spend time and energy trying to recover the money.
I have also filed formal complain with BBB - BBB CASE#: *******

I ordered something 3 weeks ago, they charged my credit card instantly and the product has been stuck on "Awaiting for tracking update" ever since. I have waited 3h on their phone system without being able to speak to anyone. Last time was 1h of hearing the same message loop each minute then at 1h in their system hung up on me after saying to send an email to sales! They don't answer the messages I post on their website, they don't answer the emails sent to *******@fleetnetwork.ca.

Refund case open at VISA, will never ever buy from them again.

I've bought thousand of things all over Internet and this is by far the worst service I ever saw.

Same as everyone else. Ordered an item here and never received a tracking number. Took about 20 calls before even getting it to ring only to be put on hold for 90mins and to have an automated message then tell me to email them which they never responded to. Reported them to the fraud department of my credit card company who did an investigation and after 24hrs the bank reimbursed me and said they will be reporting the company to the BBB. I hope they get sued out of existence.

Order it pay for it never got it only a bunch of BS from them stay far away! They never answer emails or phone call got a phone number from AMEX got run around told me they were to busy would sent it out in five minutes with tracking number never got nothing!